Seattle Kraken Retail Store Associate

Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit, ambition and an unhealthy obsession with Halloween. (Have you seen the pictures?) They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA one of <strong>Seattle's 100 Best Companies to Work</strong> for.


BDA-Seattle Kraken

BDA is more than a workplace - it&rsquo;s a family. For more than three decades we&rsquo;ve promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise.<br /><br />North America/Domestic careers?&nbsp;<a href="" target="_blank" title="BDA" rel="noopener noreferrer">Click here.</a><br />International careers?&nbsp;<a href="" target="_blank" title="BDA" rel="noopener noreferrer">Click here.</a><br />Fulfillment careers?&nbsp;<a href="" target="_blank" title="BDA" rel="noopener noreferrer">Click here.</a><br />Seattle Kraken retail careers?&nbsp;<a href="" target="_blank" title="BDA" rel="noopener noreferrer">Click here.<br /></a><br /><strong>Connect With Us!</strong>&nbsp;Not ready to apply?&nbsp;<a href=";hashed=-435620418" target="_blank" title="Connect With Us" rel="noopener noreferrer">Connect with us</a>&nbsp;for general consideration.

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Overview: <p><strong>ABOUT BDA</strong><br />BDA brings the world&rsquo;s biggest brands to life through promotional merchandise. Fortune 500 companies come to us looking to connect with their consumers on an emotional level. We create three-dimensional advertising that people invite into their homes, offices, cars and classrooms. We let people see, touch, feel, own and interact with a brand in a way no other marketing permits. It&rsquo;s what we like to call the Power of Merchandise.</p> <p>We give our team members the creative freedom and foster the entrepreneurial spirit necessary to champion our clients&rsquo; branding goals utilizing cutting edge ideas. Our people are our No. 1 asset, and we remain committed to making our company a great place to work for our team and family.</p> <p>We take great pride in our company culture&mdash;one that inspires teamwork, fun and excellence across our organization. We&rsquo;re energetic people who love what we do&mdash;churning out more than 50 million units each year for the world&rsquo;s most admired brands in a fun, fast paced environment that rewards high achievement.</p> <p>Our ideal candidate is great with customers has a winning attitude and expectation of success. The Retail Store Associate is enthusiastic, responsive, upbeat, confident, self-motivated, and focused on customer satisfaction. Often this person works independently, however this position is connected to our team at Headquarters and worldwide. Being a team player and willingness to pitch in at all levels is extremely important.</p>
Responsibilities: <ul> <li>Maintains and conducts themselves in a professional manner at all times</li> <li>Work within the culture and rule-set of the client&rsquo;s campus</li> <li>Understand client&rsquo;s brand guidelines and marketing initiatives.</li> <li>Work closely with customers to develop relationships, understand their overall needs and solve issues</li> <li>Develop strategies designed to enhance the shopping experience</li> <li>Seek to streamline the transaction and shopping process for ease and customer satisfaction</li> <li>Occasional event support at client site and annual inventory; which can be outside of normal working hours</li> <li>On-site merchandise presentation</li> <li>Restocking, re-folding and organization of the storage room and sales floor</li> <li>Communicate inventory status and stock need to Store Manager</li> <li>Be open to supporting the Store Manager with reorders and other tasks, as needed</li> <li>Maintain exceptional attendance and punctuality.</li> <li>Allow for flexibility and change within the growing department.</li> <li>Lifting and moving boxes up to 40 pounds on occasion</li> </ul> <p>Any travel involved? Limited</p> <p>Any financial/budgetary responsibility? No</p> <p>Strategic planning responsibilities? No</p> <p>Number of staff reporting to this position. 0</p>
Requirements: <p><strong>Experience Requirements</strong></p> <ul> <li>1+ years of retail experience or customer service</li> <li>Retail and customer-interface experience is key</li> <li>Point-of-Sale equipment experience, including handling returns/exchanges, cash management and balancing a register</li> <li>Visual merchandising experience to create effective item displays</li> </ul> <p><strong>Job Skills &amp; Traits</strong></p> <ul> <li>Can operate and transact quickly and accurately especially during peak hours</li> <li>Cheerful, courteous, helpful attitude with all customers, every time, exhibiting effective listening and questioning skills to understand customers&rsquo; immediate need and matching product to those needs</li> <li>Excellent communication and out of the box problem solving skills</li> <li>Ability to learn and convey product features/pricing for a wide variety of items</li> <li>Focused and able to prioritize with strong organization skills and attention to details</li> <li>Proficiency in standard Microsoft Office applications: Excel, Word, PowerPoint, as well as email, etc.</li> <li>Flexibility, confidentiality, and diplomacy skills</li> <li>Reliability - attendance and punctuality</li> <li>Able to work independently and as part of a team</li> <li>Sales generation, interactive selling practices</li> <li>Possess outstanding customer service skills to work with both internal and external clients</li> <li>Positive, teamwork and collaboration skills with a proven ability to build strong relationships with internal customers</li> <li>Ability to make sound decisions in the face of change or in situations of ambiguity</li> </ul>