Program Coordinator, Graduate Experiential Learning Programs

Babson College is a world-class business school, empowering entrepreneurial leaders to create great economic &amp; social value. It's an exciting launch pad for anyone who wants to make a real impact in higher education. We provide everything you need to achieve your goals, including learning opportunities, outstanding benefits, rich rewards, wellness programs, &amp; a genuine dedication to creating a diverse, multicultural &amp; inclusive community. <br /><br />To view all open staff positions, click <a href="" target="_blank" title="Babson College Staff Positions" rel="noopener noreferrer">here</a>.

Babson Park, MA

Babson College

<p><strong>We&rsquo;re all different.</strong></p> <p><strong>We&rsquo;re all Babson.</strong></p> <p>Babson College strongly recommends that all faculty and staff continue to stay up to date on COVID vaccines, but will no longer require COVID vaccination as a condition of employment. Should you need further information regarding protective measures under the ADA accommodation process, please email <a href=""></a>.</p> <p class="p1">Babson College is a world-class business school, empowering entrepreneurial leaders to create great economic and social value - everywhere. You&rsquo;ll find a collaborative, collegial team environment designed to include and motivate every individual. It&rsquo;s a rewarding workplace &ndash; an exciting launch pad for anyone to make a real impact in higher education. We provide everything you need to achieve your goals, including learning and development opportunities, outstanding benefits, rich rewards, wellness programs, and a genuine dedication to creating a diverse, multicultural and inclusive community.</p>

keywords: job description,support,assist,coordinate,other duties,education & experience,initiative,knowledge, skills & abilities,covid-19

Full time

Overview: <br />The Program Coordinator is responsible for the daily administration and operational support of the Graduate School&rsquo;s Experiential Learning Programs and academic courses. Programs include the Babson Consulting Experience (BCE), the Management Consulting Field Experience (MCFE), the Graduate Coaching Program, Master of Science in Business Analytics Consulting Program (MSBA) and the Strategic Analysis Consulting Program (SACP). Specifically responsible for working closely with Experiential Learning Faculty Co-Chairs, Babson Faculty, the Graduate Center for Career Development (CCD), Graduate Academic Services (GAS); assisting the Director of Experiential Learning in achieving and maintaining a high-quality student and Partner Organization experience across all program functions by supporting the needs of students, designated faculty, staff, and client partners on a daily basis to positively impact the success of the department and the stakeholder experience.
Responsibilities: <br /> <ul> <li>Support the delivery and programmatic outcomes of multiple student project teams per year by partnering effectively with key stakeholders. This includes: ensuring that the promotion and registration process for student enrollment across the Department&rsquo;s academic programs is successful; interfacing with Registrar&rsquo;s office and students to resolve all necessary issues within a customer-focused culture and in a continuous cycle of student enrollment; serving as point-of-contact with all student inquiries pertaining to the Office of Experiential Learning; and continually supporting strong customer service standards.</li> <li>Partner with Graduate CCD, Experiential Learning, and the Alumni office to secure external DLP recruitment (September and June sessions), increase current database and secure external DLP&rsquo;s, and match to students in collaboration with Graduate Programs for the winter and summer Graduate Coaching courses feedback sessions.</li> <li>Coordinate logistics of student surveys for BCE, MCFE, and SACP programming to match student teams with Partner Organizations.</li> <li>In conjunction with the Director, assist in policy and procedural implementation that will positively impact the administration, delivery, and effectiveness of all programs.</li> <li>Assist with logistics, communications, and event planning for student information sessions and Partner Organization events.</li> <li>Support and maintain comprehensive survey feedback mechanisms of Partner Organizations and students to better understand and enhance the programs. Assist with reporting and presentations for use by the Director.</li> <li>Assist Experiential Learning team with top of funnel business development activities to develop a robust project pipeline</li> <li>Coordinate with Director to provide regular support and tracking of project and Partner Organization information using Salesforce CRM.</li> <li>Assumes additional responsibilities as needed.</li> </ul>
Requirements: <br /> <p><strong><u>Education Requirements:<br /><br /></u></strong></p> <p>Minimum Level of Education Required: Bachelor&rsquo;s Degree</p> <p><br /><strong><u>Position Knowledge/Skills &amp; Abilities Requirements:<br /><br /></u></strong></p> <ul> <li>A minimum of 2-4 years of previous relevant experience.</li> <li>Ability to work within a fast-paced environment and make independent decisions.</li> <li>Must have strong project and program management skills.</li> <li>Must have excellent oral and written communication skills, strong attention to detail and follow-through, and the ability to work with multiple constituencies in a professional manner.</li> <li>Must have strong technology skills: must be proficient in Microsoft Office, including Excel.</li> <li>Envisions and proposes new methods to perform tasks that support ET&amp;A; takes thoughtful risks; and accepts new and ongoing initiatives, objectives, and solutions to gain sought-after results.</li> <li>Anticipates and embraces change; demonstrates willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions.</li> <li>Ability to balance multiple priorities effectively.</li> </ul> <p>&nbsp;</p> <p><strong><u>Working Conditions:<br /><br /></u></strong></p> <ul> <li>Must be able to occasionally attend events during evenings and/or weekends.</li> <li> <p>A hybrid work schedule is available within the office</p> </li> <li>Babson College requires all Babson faculty and staff members authorized to work on our campuses or any other property owned or controlled by the College to verify that they have been fully vaccinated for COVID-19. We have extended our vaccination policy to require a COVID-19 booster shot for all eligible community members as well. Faculty and staff must provide booster vaccination information upon hire or within 21 days of becoming eligible for a booster (unless granted a medical accommodation or religious exemption). Requests for medical accommodation or religious exemption should be addressed directly to Human Resources</li> </ul> <p>&nbsp;</p> <p><strong><u>Additional Experience, Skills &amp; Abilities:<br /><br /></u></strong></p> <ul> <li>Salesforce knowledge is a plus.</li> </ul>