Assistant/Associate Director, Residence Life

Babson College is a world-class business school, empowering entrepreneurial leaders to create great economic &amp; social value. It's an exciting launch pad for anyone who wants to make a real impact in higher education. We provide everything you need to achieve your goals, including learning opportunities, outstanding benefits, rich rewards, wellness programs, &amp; a genuine dedication to creating a diverse, multicultural &amp; inclusive community. <br /><br />To view all open staff positions, click <a href="" target="_blank" title="Babson College Staff Positions" rel="noopener noreferrer">here</a>.

Babson Park, MA

Babson College

<p><strong>We&rsquo;re all different.</strong></p> <p><strong>We&rsquo;re all Babson.</strong></p> <p class="p1">All Babson College faculty and staff authorized to work on campus must be fully vaccinated against COVID-19, <a href=""><span class="s1">including any appropriate boosters</span></a>. Proof of vaccination upon hire is required or within 21 days of becoming eligible for a booster. Contact <a href="">Human Resources</a> for medical accommodation or religious exemption requests.</p> <p class="p1">Babson College is a world-class business school, empowering entrepreneurial leaders to create great economic and social value - everywhere. You&rsquo;ll find a collaborative, collegial team environment designed to include and motivate every individual. It&rsquo;s a rewarding workplace &ndash; an exciting launch pad for anyone to make a real impact in higher education. We provide everything you need to achieve your goals, including learning and development opportunities, outstanding benefits, rich rewards, wellness programs, and a genuine dedication to creating a diverse, multicultural and inclusive community.</p>

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Full time

Overview: <br />The Assistant/Associate Director, Residence Life for Residence Education assists in the creation and execution of innovative programs and services designed to create safe, inclusive, and developmental residential campus communities. Specifically responsible for partnering closely with the Associate Director, Residence Life for Housing Operations to implement a comprehensive residential program; supervising Area Coordinator staff; assisting in the development of departmental policy and decision-making for the achievement of Residence Life goals and objectives; implementing departmental programs and initiatives focused on student wellness and diversity, equity, and inclusion; working collaboratively to assist in the establishment of Residence Life policies and procedures; promoting peer-to-peer connections and opportunities to learn across differences by capitalizing on Babson&rsquo;s intentionally diverse community; leading key departmental programs and processes; and partnering in the delivery of student support resources for residents focused on personal and academic success. <br /><br />Student Life Impact Statement: Helping students make meaning of their Babson experience. We do this by:<br /><br /> <ul> <li>Developing the whole person and reflecting a process of &ldquo;discovery&rdquo;</li> <li>Building resiliency and ability to overcome difficulty or shortcomings</li> <li>Emphasizing diversity, inclusion, belonging, and global perspective</li> <li>Fostering good judgment and decision-making</li> <li>Designing a fun and transformative experience</li> </ul> <br /><br /><br />Our team values respect, collaboration, transparency, and hard work. We recognize that we rely on trusting relationships to solve complex problems and achieve the greatest outcomes. We prioritize not only the growth and development of our student community, but also of our team members. We strive to create an inclusive environment where individuals can be their complete and authentic selves. We support each other in defining and accomplishing personal work/life balance. We infuse fun into our work whenever and wherever possible.
Responsibilities: <br /> <ul> <li>In collaboration with the Associate Dean of Students, provide leadership and vision for the development, delivery, and assessment of a residential campus program; oversee the design and implementation of a programming model for 25 residence halls and campus apartments, including special interest housing and living-learning communities; ensure that residence education programs maintains clearly articulated, developmentally appropriate learning outcomes (guided by the division&rsquo;s student development framework).</li> <li>Provide leadership, direction, and professional development to Area Coordinators and student staff members in the Associate Dean&rsquo;s portfolio, including recruitment, hiring, feedback and evaluation, and off-boarding.</li> <li>Serve as a case manager for high-level critical student conduct and CARE cases, and actively refer residents to appropriate resources and supports.&nbsp;&nbsp;</li> <li>Provide oversight and management of programming, training, and development departmental budget ($50,000 annually).</li> <li>Serve as project manager of departmental community-building efforts including but not limited to implementation of a residential curriculum with a focus on health and wellness and diversity, equity, and inclusion. Liaise with key offices and departments including Multicultural &amp; Identity Programs, Wellness and Prevention, Community Standards, and Student Engagement to build safe and inclusive residential communities.&nbsp;</li> <li>Organize and lead Resident Assistant and Head Resident Assistant (HRA) recruitment and selection efforts; serve as a member of the Babson Community Leadership planning team; and participate in the planning and execution of a shared leadership experience with partners across the College.&nbsp;</li> <li>Design and implement a comprehensive Resident Assistant (RA) training program including annual, spring, winter, and ongoing RA training initiatives; regularly assess student learning and development; and ensure that the training curriculum connects directly to the residential curriculum and student leader competencies.&nbsp;</li> <li>Oversee administration of the <em>Roompact</em> technology solution, including monitoring usage and making recommendations based on research gathered; conducting training sessions; and optimizing reporting and evaluation tools to inform ways to enhance the residential experience.</li> <li>Collaborate with campus partners to implement a robust slate of Living/Learning Communities, Special Interest Housing (SIH), and Themed Living Programs including: overseeing Living/Learning Community recruitment and application process, programming, and assessment; leading all aspects of Special Interest Housing program including annual application and reapplication process, roster management, and communication with Special Interest Housing student leadership; and partnering with the Office of Student Engagement to ensure SIH programming supports and promotes students organizational missions and key priorities for the benefit of the Babson community.&nbsp;</li> <li>Assist in the development of departmental assessment initiatives including Resident Assistant feedback and evaluation, departmental annual report, and benchmarking research.</li> <li>Manage Residence Education communication strategy including: partnering with College Advancement for reports to donors; submitting regular updates to Student Affairs newsletter; assisting in content creation for departmental website and social media (in collaboration with College Marketing); and developing departmental collateral that tells the story of Babson&rsquo;s robust residential communities.&nbsp;</li> <li>Support housing operations and logistics processes, specifically assisting with room changes, room selection, and damage billing.</li> <li>Serve as a dean on-call member of the crisis team which includes: responding to or assisting in a campus crisis or student emergency situation; working with medical personnel or emergency services staff to assess students&rsquo; status and evaluating ability to return to campus; conducting necessary follow-up with Public Safety, local agencies, and/or parents and staff as needed; and assisting with coordination, communication, and implementation of emergency response plans and actions.&nbsp;</li> <li>Serve as a hearing officer and assist with student conduct, conflict resolution, and mediation as needed.</li> <li>Assume additional responsibilities such as serving on departmental and campus committees as required.</li> </ul> <p>&nbsp;</p> <p><strong>YOUR TEAM WILL INCLUDE<br /><br /></strong></p> <p>Area Coordinator(s) &ndash; Residence Life Specialty (3)</p> <p><em>Indirectly Supervises: Area Coordinator &ndash; Housing Specialty (1) and Area Coordinator &ndash; Conduct Specialty (1)</em></p>
Requirements: <br /> <p><strong>WHAT EDUCATION AND SKILLS YOU WILL NEED</strong></p> <p>&nbsp;</p> <ul> <li><strong>Master&rsquo;s Degree</strong></li> <li><em>To be </em><em>considered for the <strong>Assistant Director level, candidates must have at least 4-6 years of experience </strong>on a college campus; and to be considered for the <strong>Associate Director level, candidates must have at least 6-8 years of experience </strong>on a college campus.</em></li> <li>Demonstrated <strong>experience working with multiple diverse populations</strong> and developing safe and inclusive residential communities.</li> <li>Knowledge of student development theory, program development, management, and evaluation.</li> <li><strong>Knowledge of current trends in Residence Life and Housing and student diversity and inclusion.&nbsp; </strong></li> <li>Knowledge of organizational development; student and staff training development; student leadership; knowledge of conduct processes and legal issues in higher education.</li> <li><strong>Ability to establish and maintain collaborative relationships</strong> with faculty, administration, staff, parents and alumni.</li> <li>Must have excellent oral, written, and interpersonal communication skills and demonstrated ability to communicate in a cross-cultural environment with sensitivity to the complexity of diverse student issues and concerns.</li> <li>Must have <strong>strong organizational skills and project management skills</strong> with the ability to appropriately prioritize tasks and adjust to changing priorities.</li> <li>Must have <strong>experience working in an advising capacity with student groups and individual students.</strong></li> <li>Ability to create an environment where direct reports have the freedom and security to take initiative; deal with complexities with resilience, resourcefulness, and optimism; and appreciate open-mindedness, creativity, and agility in thought and tactics.</li> <li>Ability to <strong>embrace ideas</strong> and changes created by all community members. &nbsp;</li> <li>Ability to work independently to solve problems; look for opportunities to take on responsibility; take thoughtful risks; and effectively act on new and ongoing initiatives, objectives, and solutions to gain sought-after results.</li> <li>Ability to <strong>anticipate and effectively handle change</strong>; demonstrate willingness to try new skills and challenging tasks; and is flexible in changing conditions.</li> <li>Must have strong computer skills including proficiency in Google Drive/Docs and Microsoft Office (Word, Excel, PowerPoint, Outlook/Calendar).</li> </ul> <p>&nbsp;</p> <p><strong>HOW AND WHERE YOU WILL WORK<br /><br /></strong></p> <ul> <li>All Babson College faculty and staff authorized to work on campus must be fully vaccinated against COVID-19, <a href="" target="_blank" rel="noopener noreferrer">including any appropriate boosters</a>. Proof of vaccination upon hire is required or within 21 days of becoming eligible for a booster. Contact <a href="" target="_blank" rel="noopener noreferrer">Human Resources</a> for medical accommodation or religious exemption requests.</li> <li>Regular evening/weekend work required</li> </ul> <br /><br /> <p><strong>ADDITIONAL SKILLS YOU MAY HAVE</strong></p> <ul> <li>Experience with technology solution Roompact is a plus.</li> </ul>