Operations Coordinator, Undergraduate Admission

Babson College is a world-class business school, empowering entrepreneurial leaders to create great economic &amp; social value. It's an exciting launch pad for anyone who wants to make a real impact in higher education. We provide everything you need to achieve your goals, including learning opportunities, outstanding benefits, rich rewards, wellness programs, &amp; a genuine dedication to creating a diverse, multicultural &amp; inclusive community. <br /><br />To view all open staff positions, click <a href="https://babson.wd1.myworkdayjobs.com/Staff" target="_blank" title="Babson College Staff Positions" rel="noopener noreferrer">here</a>.

Babson Park, MA

Babson College

<p class="p1"><strong>We&rsquo;re all different.&nbsp;We&rsquo;re all Babson.</strong></p> <p class="p1"><strong>Babson College is where talented people from diverse backgrounds can&nbsp;be themselves, learn from each other and inspire each other.</strong></p> <p class="p1">We are bold, driven&nbsp;and entrepreneurial.&nbsp;We embrace a way of thinking that is deliberately different. We&rsquo;re&nbsp;never afraid to challenge convention.&nbsp;We turn ideas into action. &nbsp;Above all, we&rsquo;re&nbsp;in this together.&nbsp;Diverse backgrounds, different voices, fresh perspectives,&nbsp;One Babson.&nbsp;<strong>We are #BabsonBold</strong>&nbsp;</p> <p class="p1">Babson College is a world-class business school, empowering entrepreneurial leaders to create great economic and social value. It&rsquo;s a rewarding workplace &ndash; an exciting launch pad for anyone to make a real impact in higher education. We provide everything you need to achieve your goals, including learning and development opportunities, outstanding benefits, rich rewards, wellness programs, and a genuine dedication to creating a diverse, multicultural and inclusive community.</p> https://www.babson.edu/

keywords: job description,administration,support,data entry,education & experience,knowledge, skills & abilities,initiative

Full time

Overview: The Operations Coordinator, Undergraduate Admission will provide customer service to prospective students, their families, and school officials, and will provide operational support to all enrollment-related processes. <br /><br />This is a 10-month position. <p>&nbsp;</p>
Responsibilities: <ul> <li>Provide all manners of service to customers related to admission and general college information via phone, email, and mail.</li> <li>Along with colleagues, manage the general admission email account and respond to a high volume of email and phone calls daily. Gain a high-level understanding of the admission process and procedures in order to answer such questions.</li> <li>Provide administrative coordination and support for marketing initiatives, events, and admission interviews.</li> <li>Perform high volume of data entry (electronic and paper-based) including, but not limited to admission inquiry, applicant credentials, and possible interview scheduling within the office CRM, Slate. Provide back-up support to GPA re-Calculation team during peak application review times.</li> <li>Work in collaboration with members of the enrollment staff to support special projects as assigned. Provide back-up support to customer service/front-desk coordinator including but not limited to daily lunch coverage, vacation and sick time, and other coverage as assigned.&nbsp;</li> <li>Adhere to enrollment business processes and systems (i.e., data integrity protocols) on an ongoing basis.</li> <li>Assume additional responsibilities as requested.</li> </ul>
Requirements: <p><strong>WHAT EDUCATION AND SKILLS YOU WILL NEED<br /><br /></strong></p> <ul> <li><strong>Associate Degree </strong><strong>or equivalent.</strong></li> <li><strong>At least 1-3 years of related work experience.</strong></li> <li>Exceptional customer service orientation.</li> <li>Demonstrated ability to work creatively and efficiently, both independently and as part of a team.</li> <li>Commitment to a diverse working environment and to cultivating a diverse community.</li> <li><strong>Excellent public speaking, interpersonal, and written communication skills.</strong></li> <li>Strong computer skills including proficiency in Microsoft Office (Word, Excel, Access, PowerPoint) and all Google Drives.</li> <li>Ability to <strong>envision and propose new methods to perform tasks</strong> that support ET&amp;A; take thoughtful risks; and accept new and ongoing initiatives, objectives, and solutions to gain sought-after results.</li> <li>Ability to anticipate and embrace change; demonstrate willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions.<br />&nbsp;</li> </ul> <p><strong>HOW AND WHERE YOU WILL WORK<br /><br /></strong></p> <ul> <li>Requires work onsite 5 days a week; the on-campus requirement is subject to modification based on organizational need.</li> <li>Willingness to work evenings/weekends as needed.</li> <li>Must be able to work during critical admission weeks during the year, to be determined by the manager.</li> </ul> <p>&nbsp;</p> <p><strong>ADDITIONAL SKILLS YOU MAY HAVE<br /><br /></strong></p> <ul> <li>Bachelor&rsquo;s Degree preferred.</li> </ul>