Program Manager, Blank School

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Babson Park, MA

Babson College

<p class="p1"><strong>We&rsquo;re all different.&nbsp;We&rsquo;re all Babson. Babson College is where talented people from varying backgrounds can&nbsp;be themselves, learn from and inspire each other.</strong></p> <p class="p2">We&rsquo;re bold, driven&nbsp;and entrepreneurial.&nbsp;We embrace a deliberately different way of thinking. We&rsquo;re&nbsp;never afraid to challenge convention, turning ideas into action.&nbsp; A wide array of backgrounds, different voices, fresh perspectives.&nbsp;<strong>We&rsquo;re BabsonBold</strong></p> <p class="p2">Babson empowers leaders to create economic and social value. It&rsquo;s a rewarding workplace, a launch pad to make a real impact in higher education. We provide everything needed to achieve your goals, professional development opportunities, outstanding benefits, wellness programs, and a genuine dedication to creating a diverse, multicultural and inclusive community.</p> <p class="p2">Babson College is an EEO employer committed to enhancing inclusive excellence across the College. Candidates who believe they can contribute to this value are strongly encouraged to apply.</p> https://www.babson.edu/

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Full time

Overview: The Program Manager drives operational excellence for the Blank School&rsquo;s Centers &amp; Institutes by leading program execution for a variety of small and large programs and events, including: logistics, marketing, and stakeholder engagement. This role designs and implements innovative systems to support growth and scalability, serves as the operational and logistical expert for events and initiatives, and fosters collaboration across campus and external partners to advance the Blank School&rsquo;s mission.
Responsibilities: <ul> <li>Lead end-to-end delivery of programs across the Centers &amp; Institutes portfolio, defining objectives, building run of show, coordinating speakers, and executing high-quality in-person and virtual sessions.</li> <li>Work in Agile program operations by translating initiatives into clear requirements, driving backlog health, and facilitating/participating in Agile ceremonies to maintain velocity and predictable delivery.</li> <li>Manage core platforms and data integrity (Cvent, Salesforce, Canva, Qualtrics; Webex/Zoom) to ensure accurate registrations, timely post coding, CRM updates within one business day, and dashboard/reporting readiness.</li> <li>Build and sustain stakeholder relationships, collaborating with campus partners, alumni, donors, and external organizations to align content, marketing, and co-sponsor contributions that elevate program impact.</li> <li>Standardize execution and knowledge management through scalable checklists, templates, and file architecture that enable consistent delivery, smooth handoffs, and faster onboarding</li> <li>Recruit, onboard, and coordinate volunteers and student workers, providing clear roles, schedules, and training to ensure an excellent participant experience at events.</li> <li>May execute marketing responsibilities such as newsletter strategy/development, social media, and content creation.</li> <li>Assume additional responsibilities as required.</li> </ul>
Requirements: <ul> <li>A minimum of 6-8 years in program design and management, communication, and expertise in academia.</li> <li>Demonstrated expertise in both project and program management, with outstanding organizational abilities and a proven capacity to oversee several initiatives simultaneously in an agile, fast-moving environment.</li> <li>Effective collaboration skills, with the ability to work across functions and with leaders at all levels.</li> <li>Strong technical skills, including proficiency in Microsoft Office, Canvas, Canva, SharePoint, and online communications platforms (Webex, Zoom, etc.).</li> <li>Ability to foster an environment where colleagues have the freedom to take initiative, handle complexities with resilience, and appreciate open-mindedness, creativity, and agility.</li> <li>Ability to work highly independently to solve problems, take on responsibilities, and act on initiatives to achieve desired outcomes.</li> <li>Must have creative problem-solving and innovation skills as well as strong marketing and customer service skills.</li> <li>Ability to create an environment where direct reports have the freedom and security to take initiative; deal with complexities with resilience, resourcefulness, and optimism; and appreciate open mindedness, creativity, and agility in thought and tactics.</li> <li>Ability to <strong>embrace ideas</strong> and changes created by all community members. &nbsp;</li> <li>Ability to work independently to solve problems; look for opportunities to take on responsibility; take thoughtful risks; and effectively act on new and ongoing initiatives, objectives, and solutions to gain sought-after results.</li> <li>Ability to <strong>anticipate and effectively handles change</strong>; demonstrate willingness to try new skills and challenging tasks; and is flexible in changing conditions.</li> <li>Must have strong computer skills including proficiency in Google Drive/Docs and Microsoft Office (Word, Excel, PowerPoint, Outlook/Calendar).</li> </ul> <p><strong>HOW AND WHERE YOU WILL WORK</strong></p> <ul> <li>May require some evenings and weekends.</li> </ul>