Sales Operations Specialist

<strong>At Behr Paint, we strive to have all employees bring their best selves and their unique perspectives every day. We are a tight-knit family of fun, friendly, integrity focused individuals who work together in exciting and challenging ways to build and maintain our award-winning, industry-leading products and services, and to positively impact our customers and the communities in which we live and work.</strong>

Santa Ana, California

Behr Paint Company

<p><strong><em>Founded in 1947, Behr Paint Company is one of the largest manufacturers of paints, primers, decorative finishes, stains, surface preparation and application products for do-it-yourselfers and professionals in the United States, Canada and Mexico. The Santa Ana, Calif.-based company and maker of the BEHR&reg;, KILZ&reg;, WHIZZ&reg; and E&amp;J&reg; brands is dedicated to meeting the project needs of DIYers, professionals, architects and designers with an unwavering commitment to quality, innovation and value.&nbsp;Behr Paint Company is a subsidiary of Masco Corporation.</em></strong></p>

keywords: position summary,performance,teamwork,management,administration,leadership,create,develop,experience,knowledge,education,skills

Full time

Overview: A Sales Operations Specialist serves as a point of contact for external customers and sales team members regarding the operations and logistics of sales-related programs and initiatives. The Sales Operations Specialist is responsible for company master data accuracy and compliance; and will provide ongoing support to the sales team on current systems and technology.
Responsibilities: <ul> <li>Administer and coordinate the sales onboarding process for newly hired sales team members and lead the sales team&rsquo;s change in status</li> <li>Develop and implement new customer and material master data based on customer contracted and/or business requirements</li> <li>Mange, track, coordinate, and reconcile customer&rsquo;s merchandise orders to ensure timely delivery</li> <li>Collaborate with internal and external teams for the successful launch of sales initiatives and programs to ensure alignment organization-wide on operational/sales goals</li> <li>Govern, create, maintain, and audit SAP and CRM customer and financial master data for accuracy, consistency, and compliance with internal SOX controls</li> <li>Manage, build, monitor, and quality assurance of product content management in internal, external, and customer&rsquo;s systems</li> <li>Troubleshoot issues identified, perform root cause analysis, determine and deliver solution-based course of action</li> <li>Coordinate and lead sales team/training meetings, facility tours, presentation materials, and conference calls.</li> <li>Provide ad hoc reporting to the sales management team.</li> <li>Developing standard operating procedures</li> </ul>
Requirements: <p dir="LTR"><strong>Educations and/or Experience</strong></p> <ul> <li>HS Diploma is required</li> <li>1-3 years of related work experience</li> <li>1-3 years of project coordination familiarity</li> </ul> <p dir="DEFAULT">&nbsp;</p> <p dir="LTR"><strong>Skills, knowledge, and abilities</strong></p> <ul> <li>Ability to complete research and coordinate tasks</li> <li>Ability to gather and review information</li> <li>Ability to work independently and in cross functional teams</li> <li>Ability to build productive business relationships</li> <li>Knowledge of general office equipment and maintenance</li> <li>Ability to maintain confidentiality</li> <li>Ability to handle multiple tasks under pressure</li> <li>Mathematical proficiency</li> </ul> <p dir="DEFAULT">&nbsp;</p> <p dir="LTR"><strong>Computer Skills </strong></p> <ul> <li>MS Office (Power Point, Excel, Word)</li> <li>Familiarity with CRM and ERP software</li> </ul> <p dir="DEFAULT">&nbsp;</p> <p dir="LTR"><strong>Other Skills</strong></p> <ul> <li>Ability to travel, occasionally</li> <li>Ability to work flexible hours</li> <li>Sense of ownership and customer service, both internally and externally</li> <li>Strong verbal and written skills</li> </ul>