Fine Dining and Banquet Server

<p><strong>Bloomfield Hills Country Club is a private, Platinum Country Club seeking both full-time and part-time servers. Our goal is to continue to foster an environment where each one of our team members enjoys coming to work, with people you enjoy being around. Come join our team!</strong></p> <p><strong>&nbsp;</strong></p> <p><strong>Please click Apply to submit a resume.</strong></p>

Bloomfield Hills, MI

Bloomfield Hills Country Club

keywords: join us,quality assurance,maintan,orders,qualifications

Both Full-time and Part-time

Hourly wage plus tips

Overview: <p>Primary objective is to provide exemplary service, leading to exceptional experiences for Bloomfield Members and their Guests.</p>
Responsibilities: <p><strong>Job Duties:</strong></p> <p>Serves as a positive role model by:</p> <ul> <li>Adhering to the same standards of service and behavior that peers are required &nbsp;to uphold.</li> <li>Maintaining a positive and friendly demeanor at all times.</li> <li>Working with peers to meet member&rsquo;s needs.</li> <li>Representing the Club in its relationships with members and guests.</li> <li>Service Standards:</li> <li>Ensure polished tabletop prior to guest arrival.&nbsp; This requires silverware to be straight, plates, glassware, salt &amp; pepper to be clean and respective items to be full at all times.</li> <li>Side work completion: 100% of your assigned side work must be completed before, during and at the conclusion of your shift.</li> <li>Ensure guest greeting immediately once being seated.</li> <li>Take member cocktail and menu orders promptly: actively educate members &amp; guests on menu, food preparation techniques, ingredients, and beverage selections.</li> <li>Take food order by acquiring all necessary information.&nbsp; i.e. bread type, toasted/not toasted, side items, special requests, condiments, temperature, etc.</li> <li>Input into point of sale system, including all details of the order to expedite service time.</li> <li>Ensure timely service.&nbsp; This requires ALL orders to be input/sent through the point of sale system to the kitchen prior to soup/salad service.</li> <li>Quality check:&nbsp; check back with table after delivering any course &ndash; This should be done within 2 minutes</li> <li>Maintain service etiquette. While at a table, this includes:&nbsp; all food served from the left and removed from the right; cocktails served and removed from the right; children and ladies are served first; napkins are folded and placed on table for guests away from table, flatware is replaced when necessary.&nbsp; All beverage deliveries require the use of a tray, silverware carried in a napkin or on tray, all items are to be carried above the waist at all times.</li> <li>Table Maintenance.&nbsp; You are required to maintain a clean appearance for all of your assigned tables.&nbsp; As service progresses, all necessary items should be present and unnecessary items removed.&nbsp; This includes removal of: empty glasses, straws, picks, debris, unnecessary condiments and silverware.&nbsp; You are ultimately responsible for the appearance of your tables at all times.</li> <li>Pours and refills wine, coffee, water and/or other beverages served with and after meal.</li> <li>Must refrain from leaning, congregating, and partaking in inappropriate conversation.&nbsp; Maintain Professionalism At All Times!</li> <li>English is the only accepted language while the Club is in operation and you are on the clock.&nbsp; If there is a lack of understanding with direction/requests, please approach your manager and we will do our best to clarify such directions or work with the appropriate translation.</li> <li>Section Maintenance:&nbsp; You are required to maintain a clean appearance for your section and surrounding areas.&nbsp; Your area includes all physical items that could be affected by service or guest use, for example:&nbsp; floors, banisters, tray jacks, etc.</li> <li>During large Club events; ensure tables are promptly bussed and reset as soon as members leave.&nbsp; Work closely with server assistants, hosts/hostesses and manger to insure prompt turn.</li> <li>Help fellow servers with their tables/duties as needed to insure services are ready to meet/exceed guest expectations.</li> <li>Leave work area only when side-work has been checked out by your supervisor.</li> <li>Any additional tasks as seen fit by supervisors or management.</li> </ul> <p><strong>Results on which performance will be evaluated include, but are not limited to:</strong></p> <ul> <li>Being attentive to the needs of the members</li> <li>Work as a TEAM employee</li> <li>Proficiency of job knowledge</li> <li>Maintaining good hygiene and professional appearance</li> <li>Enforcing Club policies and rules</li> <li>Maintaining a professional image</li> <li>Behavior and language</li> </ul> <p><strong>Primary Financial Responsibilities</strong>:</p> <ul> <li>&nbsp;Maintaining all billing accuracy for your individual chits</li> </ul>
Requirements: <ul> <li>Warm and welcoming</li> <li>Genuine care and respect for people</li> <li>Problem solver</li> <li>Team Player</li> </ul>