Analyst-Instructional Developer

With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.

Detroit, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="https://www.bcbsm.com/" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.&nbsp;<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="http://www.bcbsm.com/index/about-us/our-company.html" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />For Application Timeline &amp; Selection Process:&nbsp;<a href="https://s3.amazonaws.com/data.vizirecruiter.com/Images/BCBSMCareers+-+Quick+Reference+Guide.pdf" target="_blank" rel="noopener noreferrer">Click Here</a>. Learn more about your options as an external candidate. <a href="https://ejko.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3/requisitions" target="_blank" title="BCBSM" rel="noopener noreferrer">Click here</a> to view open positions. http://www.bcbsm.com

keywords: summary,develop,analysis,planning,solutions,control,establish,skills,department preferences,degree,experience,communication,knowledge

Full-Time

Competitive Total Compensation Package

Overview: Accountable for successful project implementation, documentation or training course in administration.
Responsibilities: <ul> <li> <div>Monitor and control varied, complex operations to achieve goals and conserve resources.</div> </li> <li> <div>Develop standards and educate employees to carry out job functions.</div> </li> <li> <div>Provide effective/efficient solutions to business problems and effectively communicate recommendations to all levels of employees.</div> </li> <li> <div>Plan, coordinate, develop and implement approved projects which are divisional and/or corporate in scope.</div> </li> <li> <div>Represent department and division as requested on workgroups and special assignments. Establish and meet deadlines and reporting requirements.</div> </li> <li> <div>Develop documentation (both online and paper) for use by operational areas.&nbsp;</div> </li> <li> <div>Develop performance-based training to meet operational needs and requirements.</div> </li> <li> <div>Conduct front-end analysis and develop general specifications for training and documentation. Work closely with subject matter experts (SME's).</div> </li> <li> <div>Evaluate documentation/training to ensure cost-effectiveness.</div> </li> <li> <div>Other duties may be assigned.</div> </li> </ul>
Requirements: <ul> <li>Bachelor's Degree in Instructional Technology, Technical Communications or related field preferred.</li> <li>Three (3) to five (5) years claims/benefits or two (2) years corporate writing experience and/or similar experience in related field.</li> <li>Demonstrated oral and written communications skills, with emphasis on syntax, grammar and presentation of material.</li> <li>Demonstrated PC skills: Word Processing,&nbsp;Windows required Desktop Publishing, Spreadsheets, Project Management software preferred.</li> <li>Knowledge of Medical Terminology preferred.</li> <li>Other related skills and/or abilities may be required to perform this job.</li> </ul> <p>&nbsp;</p> <p><u><strong>Department Preferences:&nbsp;</strong></u></p> <ul> <li>Proficient with PowerPoint, Articulate Storyline, Camtasia and Adobe Creative.</li> </ul> <div id="gtx-trans" style="position: absolute; left: -42px; top: 26.7639px;">&nbsp;</div>