Senior Health Care Consultant

<h4><span style="text-align: center; text-transform: none; text-indent: 0px; letter-spacing: normal; font-family: Roboto, sans-serif; font-size: 18px; font-style: normal; font-weight: 400; word-spacing: 0px; float: none; display: inline !important; white-space: normal; orphans: 2; widows: 2; font-variant-ligatures: normal; font-variant-caps: normal; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;">Leveraging&nbsp;analytics. Building relationships. Driving innovation. Influencing decisions. Shaping strategies. Optimizing health plans. Improving outcomes. These are items you&rsquo;ll check off your to-do list every day as a&nbsp;Customer Consultant at Blue Cross. If this is the kind of to-do list you want guiding your day &ndash; keep reading.</span></h4>

Detroit, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="https://www.bcbsm.com/" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="http://www.bcbsm.com/index/about-us/our-company.html" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />Learn more about your options as an external candidate. <a href="https://bcbsm.taleo.net/careersection/2/jobsearch.ftl?lang=en" target="_blank" rel="noopener noreferrer">Click here</a> to view open positions. http://www.bcbsm.com

keywords: innovation,consulting,collaboration,communication,project management,build knowledge,investigate,analysis,reporting,degree,knowledge,experience,analysis,professional

Individual Contributor

Overview: <p><strong><span style="font-family: arial; font-size: small;"><span style="text-transform: none; text-indent: 0px; letter-spacing: normal; font-family: Roboto, sans-serif; font-size: 16px; font-style: normal; font-weight: 400; word-spacing: 0px; float: none; display: inline !important; white-space: normal; orphans: 2; widows: 2; font-variant-ligatures: normal; font-variant-caps: normal; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;">Our Customer Consulting team is driving innovative health plan solutions that are transforming the way healthcare is delivered for our members.&nbsp; As health plan consultants and customer advocates, we leverage our deep understanding of our group customers&rsquo; data and translate it to actionable insights to help shape the right strategies in support of their healthcare goals.&nbsp; We do this in collaboration with partners across the enterprise in&nbsp; pursuit of one goal; to deliver a customer-centric service model that enables our group customers to provide their employees with the best quality and most cost-effective healthcare experience.<br /><br /></span><br /></span></strong></p>
Responsibilities: <ul> <li></li> <li>Leads in the research, analysis, identification and evaluation of data from assigned problems to evaluate existing and potential trends and issues.</li> <li>Possess and maintain an extensive comprehensive knowledge of BCBSM business, products, programs (including provider data, networks, etc.), corporate organizational structure (including functional responsibilities), and basic research principles/methodologies.</li> <li>Manage and monitor multiple projects simultaneously by establishing project plans and objectives to ensure goal attainment within defined parameters.</li> <li>Develop lines of communication to discuss/review results of analysis to management via reports/presentations and assist management in implementing programs that provide solutions. Investigate, review, recommend, communicate and implement solutions which identify problems/root cause of issues.</li> <li>Identify and resolve challenges in order to fulfill key corporate objectives and respond to the demand of change management and initiate actions needed to plan, organize and control team activities.</li> <li>Independently develop and plan, reports, papers and/or other materials in a clear and concise manner.</li> <li>Provide expertise and guidance to unit and corporate staff as required.</li> <li>Acts as liaison between corporate business areas and participates in group or committee discussions.</li> <li>Other duties may be assigned.</li> </ul>
Requirements: <ul> <li>Bachelor's Degree in Business Administration, Economics, Health Care, Information Systems, Statistics or another related field is required. Master's Degree in related field preferred.</li> <li>Six (6) or more years&rsquo; experience in related experience, typically in two (2) subject areas (e.g. financial analysis, planning, health care economics, health care policy, statistical modeling, business decisions, analysis, or business management).</li> <li>Excellent analytical, planning, problem solving, verbal and written skills to communicate complex ideas.</li> <li>Excellent knowledge and use of existing software packages (PowerPoint, Excel, Word, etc.).</li> <li>Strong working knowledge of data languages such as SAS or SQL.</li> <li>Ability to work independently, within a team environment and communicate effectively with employees at all levels.</li> <li>Other related skills and/or abilities may be required to perform this job.</li> </ul>