Business System Analyst

With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.

Detroit, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.&nbsp;<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />For Application Timeline &amp; Selection Process:&nbsp;<a href="" target="_blank" rel="noopener noreferrer">Click Here</a>. Learn more about your options as an external candidate. <a href="" target="_blank" title="BCBSM" rel="noopener noreferrer">Click here</a> to view open positions.

keywords: position summary,position details,analysis,develop,design,software development,performance,quality assurance,experience,skills,degree,professional


Competitive Compensation and Benefits Package

Overview: Perform technology functions to include but not limited to business and systems analysis, application development, and process improvement. Serve as a liaison between the business area and the IT organization as needed. Identify, document, and communicate system and process changes necessary to improve the system and operational performance measures. Possess an in-depth knowledge of the line of business while contributing to the identification, analysis, and recommendation of technical process improvement initiatives. Design, create, and implement technical solutions. Support one or more low to moderately complex business processes.
Responsibilities: Business Analysis <ul> <li>Conduct data gathering and analysis to understand business strategy requirements. Contribute to business short and long-term planning sessions and provide direction to ensure understanding of business goals and direction. Provide input from a business perspective.</li> <li>Evaluate ongoing department activity and propose new tools or technologies. Assist in the business process redesign and documentation as needed for new technology.</li> </ul> Application Development <ul> <li>Assist in the application development process to ensure application software is delivered on time and within budget. Ensure all system development lifecycle processes and standards are followed.</li> <li>Design, code, test, debug, document, implement, and maintain moderately complex business applications. Provide ongoing maintenance of applications.</li> <li>Maintain existing reporting and process automation tools.</li> </ul> Systems Analysis <ul> <li>Analyze system defects and conduct root cause analysis.</li> <li>Develop system solutions by preparing and evaluating alternative workflow solutions.</li> <li>Perform release management and an end to end testing of systems changes.</li> <li>Identify, investigate, resolve, and escalate problems needed. Gather data to support recommendations to address problems. Procure additional technical assistance to help in problem resolution.</li> </ul> Process Improvements <ul> <li>Work on small to medium-sized moderately complex process improvement initiatives supporting the business customer(s)/service(s).</li> <li>Analyze and evaluate business requirements and current processes and interfaces to identify gaps and areas of improvement.</li> <li>Develop process requirements and recommendations, and communicate for the implementation of technical business solutions.</li> <li>Design and develop reports and data delivery to accommodate changing business requirements.</li> <li>Investigate, resolve, and escalate problems.</li> <li>Adhere to policies and procedures supporting audits to ensure compliance with regulatory requirements.</li> </ul>
Requirements: <ul> <li><span style="font-size: small;">Bachelor's degree in related field preferred.</span></li> <li><span style="font-size: small;">One (1) year of relevant technical or business work experience required.</span></li> <li><span style="font-size: small;">Experience in managing projects required.</span></li> <li><span style="font-size: small;">Demonstrated knowledge preferred in:</span></li> <ul> <li><span style="font-size: small;">a.system development life cycle</span></li> <li><span style="font-size: small;">b.process design, re-engineering, and organization transformation, Six Sigma, CMMI or ITIL</span></li> <li><span style="font-size: small;"> programming languages</span></li> </ul> <li><span style="font-size: small;">Basic knowledge of business operations and systems requirement processes.</span></li> <li><span style="font-size: small;">Strong technical, analytical, systems skills.</span></li> <li><span style="font-size: small;">Display innovation in identifying, proposing, and overseeing the execution of business solutions.</span></li> <li><span style="font-size: small;">Written and verbal communication skills interpersonal skills.</span></li> <li><span style="font-size: small;">Ability to provide technical or business guidance to clients, both internal and external.</span></li> <li><span style="font-size: small;">Ability to work independently, or within a team environment.</span></li> <li><span style="font-size: small;">Other related skills and/or abilities may be required to perform this job.</span></li> </ul>