IT Manager I

<p>With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.</p>

Detroit, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />Learn more about your options as an external candidate. <a href="" target="_blank" rel="noopener noreferrer">Click here</a> to view open positions.

keywords: technical,customer care,strategy,creative,teamwork,leadership,process management,management,support,architecture,preferred qualifications,education,experience,skills,knowledge


Competitive Total Compensation Package

Overview: Responsible for creating the behaviors, structures, systems and competencies required to run the IT organization as an effective, valued partner. Aligns the IT strategy, services, investment decisions and delivery structures and processes with the strategic direction of the enterprise. Provides services to meet the needs of the clients and takes responsibility for improving processes that are negatively affecting customer satisfaction and relationships. Provides technical and business leadership to their organizations as well as to the business.
Responsibilities: <ul> <li>Participate in short- and long-term planning efforts with stakeholders and IT groups. Develop cost/time estimates.</li> <li>Develop the prioritization of requirements and delegation of requirements to vendor partner and BCBSM Infrastructure teams.</li> <li>Work with Architecture, and stakeholders to understand business needs for Hardware, Software to expand the capabilities of the platform/environment.</li> <li>Lead the evaluation of technical requirements for projects to determine the impact to the infrastructure/environment.</li> <li>Lead, create, and collaborate with cross functional teams.</li> <li>Lead the design and implementation of security solutions.</li> <li>Define and ensure continuous monitoring procedures are set according to the standard procedures and requirements.</li> <li>Coordinate problem resolution among a variety of functional areas and provide subject matter expertise support for diagnosing and resolving problem.</li> <li>Provide guidance to other team members on Informatics processes regarding Platform and Infrastructure related.</li> <li>Manage, monitor vendor processes to align with Blue Cross processes and adhere to corporate standards and policies.</li> </ul>
Requirements: <p><strong>Preferred Skills:</strong></p> <ul> <li>Ability to interface with Engineering teams and translate Business Requirements to Engineering tasks.</li> <li>Knowledge of Databases, Middleware, Networking, Servers and related infrastructure preferred (essential).</li> <li>Understanding of Information Security for data protection, governance and security preferred.</li> <li>Experience in preparation of project schedule with dependencies, milestones using appropriate tools.</li> <li>Ability to prepare status reports and dashboards for stakeholders including Leadership team.</li> <li>Perform budget forecast and resource forecast at regular frequency during project execution.</li> <li>Understanding of Risk Management process &ndash; risk identification, risk assessment and risk mitigation.</li> <li>Understanding of relational databases and data warehouse concepts. Distributed databases and security model for Oracle and SQL Servers.</li> <li>Exposure AWS cloud technologies, Big data technologies.</li> <li>Familiar with Cloudera and Hadoop stack.</li> <li>Exposure to PaaS and IaaS environments.</li> <li>Liaison Vendor supported applications and environments.</li> <li>Manage internal teams as well as vendor managed services.</li> </ul> <p><strong>EDUCATION AND/OR EXPERIENCE</strong></p> <ul> <li>Bachelor's degree in related field required.</li> <li>Seven (7) years of relevant IT and business/industry work experience required.</li> <li>Experience in supervising and building relationships with people at all levels required.</li> </ul> <p><strong>OTHER SKILLS AND ABILITIES</strong></p> <ul> <li>Decision making, critical and strategic thinking skills ability to achieve or exceed planned outcomes.</li> <li>Must possess a combination of business, technical and leadership skills and competencies understanding of client's business needs, processes and functions.</li> <li>Solid knowledge of IT infrastructure, architecture, application development and support, networks, and computer operations.</li> <li>Written and verbal communication skills and the ability to influence others.</li> <li>Demonstrated ability to launch and deliver a single IT project on time and within budget.</li> <li>Ability to work with a variety of individuals and groups in a collaborative manner.</li> <li>Other related skills and/or abilities may be required to perform this job.</li> </ul>