Program Manager - BCN BCU

With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.

Southfield, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="https://www.bcbsm.com/" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="http://www.bcbsm.com/index/about-us/our-company.html" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />Learn more about your options as an external candidate. <a href="https://bcbsm.taleo.net/careersection/2/jobsearch.ftl?lang=en" target="_blank" rel="noopener noreferrer">Click here</a> to view open positions. http://www.bcbsm.com

keywords: management,process management,planning,administration,production,quality assurance,analysis,experience,degree,training

Full-time

Competitive Total Compensation Package

Overview: <p><strong>The manager is responsible for the daily oversight of the work performed by the Business Configuration Unit. This includes analyzing, developing, configuring, testing and implementing the technical system configuration to support the business. The position is also responsible for implementing and testing new system rules as a result of system fixes and new releases in cooperation with Information Services Group.</strong></p>
Responsibilities: <ul><li>Develop and manage the processes of the Facets configuration development lifecycle. This includes oversight of analysis of requirements, creation of alternative system build options, business communication, system table construction, testing and implementation into production.</li><li>Coordinate resolution of production defects using standard system methodologies, including break/fix process controls, analysis, testing, coordination with other Information Systems areas and owners of third party integrated systems, and coordination of migration of changes into production.</li><li>Responsible for quality controls within the department, including developing and maintaining reports and tools surrounding the integrity and validity of the business rules in Facets tables.</li><li>Oversight of new build, system maintenance, break/fix and release activities between Trizetto and BCN </li><li>Business areas relative to Facets functionality and other interfacing applications.</li><li>Manages activities of a department including but not limited to planning, problem solving, staff development and communication.</li><li>Other duties may be assigned. </li></ul>
Requirements: <ul><li>Bachelor's Degree required with a concentration in Business Administration, Management Information Systems, or Information Technology. </li><li>Masters Degree preferred. </li><li>Training in Relationship database reporting & SQL languages </li><li>7 years experience in Systems Project Management and business solutions or related experience. </li><li>3 -5 years experience in a supervisory role. </li><li>Facets configuration experience preferred </li></ul>