Security Officer II

With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.

Detroit, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.&nbsp;<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />For Application Timeline &amp; Selection Process:&nbsp;<a href="" target="_blank" rel="noopener noreferrer">Click Here</a>. Learn more about your options as an external candidate. <a href="" target="_blank" title="BCBSM" rel="noopener noreferrer">Click here</a> to view open positions.

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Competitive Total Compensation Package

Overview: <strong>Assists in enforcement of all corporate policies, procedures, rules, regulations, laws and ordinances applicable to the conduct of employees and others while on the premises.&nbsp; Informs internal and external stakeholders of facility emergency preparedness plans and safety campaigns. Secures property against natural and man-made hazards such as severe weather damage, fire, theft, trespassing and illegal entry.</strong>
Responsibilities: <p><u>Security</u></p> <ul> <li>Assists in the enforcement of corporate policies at access control points and utilize the Visitor Card Management System to issue one-day employee, contractor, and visitor badges.&nbsp;</li> <li>Inspects packages, assists visitors and provides security at entrances and exits of company facilities and parking decks.</li> <li>Responds, investigates and writes incident reports related to duress, fire, intrusion alarms, medical emergencies and other incidents as assigned.</li> <li>Conducts interior and exterior patrols of buildings, parking decks and grounds for security and safety. Issues parking violations when applicable.</li> <li>Performs routine life safety inspections of the AED, duress buttons, fire extinguishers, firm alarm systems and completes all necessary test forms as required.</li> <li>Provides escorts to vehicles and vehicle transportation for enterprise functions as assigned.</li> <li>Assists in training and guidance of Security Officers and may act in the absence of Security leadership.</li> <li>Consistently demonstrate knowledge application through adherence and administration of corporate policies and performs other duties as requested.</li> </ul> <p><u>Command Center</u></p> <p>Command Center Security Officer may perform above duties and responsibilities in addition to the following:</p> <ul> <li>Monitors and operates computerized building safety and security systems; answers customer information requests, and dispatches appropriate staff via radio and telephone for building security.</li> <li>Monitors enterprise-wide security systems and networks, such as closed-circuit technology. Test and documents operation of all CCTV cameras to ensure functionality state-wide and nationally.</li> <li>Receives and responds to emergency and non-emergency calls from internal and external stakeholders.&nbsp; Performs multiple stakeholder requests via phone, email and access controls systems. Liaison with Public Safety throughout the state and nationally for enterprise dispatch in an emergent situation.</li> <li>Processes and evaluates information received, prioritizes calls and dispatches required units and/or agencies.</li> <li>Maintains status and locations of post officers. Monitors and coordinates unit activity and assignments via radio frequencies.</li> <li>Creates and distributes mass Emergency Notification System (ENS) messages for emergent situations.</li> <li>Creates and maintains automated or manual logs.</li> <li>Performs various access control audits for all facilities.</li> </ul>
Requirements: <strong>Qualifications</strong> <ul> <li>One (1) year post-secondary education in Criminal Justice or related discipline.&nbsp; Associate&rsquo;s degree preferred.</li> <li>One (1) year experience as a BCBSM Security Officer I preferred.</li> <li>Two (2) years security related experience, general business or military experience.</li> <li>Ability to obtain and maintain required licenses and certifications for Basic First Aid, Automatic External Defibrillator (AED), Cardiopulmonary Resuscitation (CPR), Low Flow Oxygen, and driver&rsquo;s license with chauffeur endorsement.</li> <li>Operational knowledge of fire, CO2, life support, safety and communication (e.g. radio and surveillance) systems and devices.</li> <li>Good verbal and written communication skills.</li> <li>Follow established procedures, remain calm under emergency situations.</li> <li>Proficient in computer usage such as Microsoft Outlook, Word, Excel and PowerPoint.</li> <li>Demonstrated knowledge and ability to trouble-shoot system-related malfunctions.</li> <li>Command Center - Proficient in the use of the facility Public Address Systems, radio dispatch and use of a graphic user interface to connect multiple sites.</li> <li>Command Center - Ability to quickly become proficient with a variety of other software systems (Access Control, Life Safety).</li> <li>Other related skills and/or abilities may be required to perform this job.</li> </ul>