Sales Manager

With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.

Detroit, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />Learn more about your options as an external candidate. <a href="" target="_blank" rel="noopener noreferrer">Click here</a> to view open positions.

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Competitive Total Compensation Package

Overview: <strong>Responsible to plan, organize, control, direct and lead sales office and/or specialized sales area.&nbsp; Accountable for development, planning and leadership to ensure increasing market share and membership for BCBSM and/or BCN to meet corporate goals and objectives.</strong>
Responsibilities: <ul> <li><span style="font-family: arial; font-size: small;">Plan, organize and direct activities of an assigned business area including but not limited to planning, training, motivation, staff development, staff selection and communication.&nbsp;</span></li> <li><span style="font-family: arial; font-size: small;">Develop sales and customer relation strategies for sales teams and/or customers and coordinate problem resolution to ensure that objectives are met and problems are resolved to the benefit of customers, agents and the corporation.&nbsp;</span></li> <li><span style="font-family: arial; font-size: small;">Monitor and communicate to BCBSM and/or BCN management competitive products, practices, trends, attitudes and issues of customers, labor, community leaders, etc.</span></li> <li><span style="font-family: arial; font-size: small;">Develop plans that ensure cohesive working relationships between constituents to maximize sales potential.&nbsp;</span></li> <li><span style="font-family: arial; font-size: small;">Ensure prompt, accurate and courteous responses to complex customer inquiries and the efficient handling of administrative services.&nbsp;</span></li> <li><span style="font-family: arial; font-size: small;">Provide input for product development, marketing strategy and services as they impact sales results and customer satisfaction.&nbsp;</span></li> <li><span style="font-family: arial; font-size: small;">Responsible for annual forecasting and development of annual business plans and oversight of the implementation for the business area.&nbsp;</span></li> <li><span style="font-family: arial; font-size: small;">Set realistic goals for new business, service and retention.&nbsp;</span></li> <li><span style="font-family: arial; font-size: small;">Coordinate and prepare the business units annual budget.&nbsp;</span></li> <li><span style="font-family: arial; font-size: small;">Execute function and/or area objectives that support increasing membership and continuous business process improvements.&nbsp;</span></li> <li><span style="font-family: arial; font-size: small;">Accountable for monitoring and managing adherence to all corporate and divisional policies, procedures and practices, including leadership competencies, customer data administration, resell process, etc.&nbsp;</span></li> <li><span style="font-family: arial; font-size: small;">Participate in various forms of community relations to support positive corporate and marketing images.</span></li> <li><span style="font-family: arial; font-size: small;">Other duties may be assigned.</span></li> </ul>
Requirements: <ul> <li><span style="font-size: small;"><span style="font-family: arial;">Bachelor's Degree in Business Administration, Marketing or related field required.</span></span></li> <li><span style="font-size: small;"><span style="font-family: arial;">Five (5) to seven (7) years of concept sales or marketing experience.</span></span></li> <li><span style="font-size: small;"><span style="font-family: arial;">Three (3) to five (5) years of management experience (e.g., customer, staff, etc.).</span></span></li> <li><span style="font-size: small;"><span style="font-family: arial;">Excellent analytical, organizational, planning, presentation, problem resolution, sales, verbal and written communication skills.</span></span></li> <li><span style="font-size: small;"><span style="font-family: arial;">Detailed understanding of decision making, new business and retention efforts, resell and sales processes.</span></span></li> <li><span style="font-size: small;"><span style="font-family: arial;">Thorough knowledge of BCBSM financial arrangements and funding options.</span></span></li> <li><span style="font-size: small;"><span style="font-family: arial;">In-depth knowledge of alternative benefit programs, distribution systems, products, procedures, Master Labor Agreement and union structures.</span></span></li> <li><span style="font-size: small;"><span style="font-family: arial;">Proficient in current industry standard PC applications and systems.</span></span></li> <li><span style="font-size: small;"><span style="font-family: arial;">Valid Michigan driver's license required.</span></span></li> <li><span style="font-size: small;"><span style="font-family: arial;">Extensive travel to business locations required.</span></span></li> <li><span style="font-size: small;"><span style="font-family: arial;">Must meet local and/or national sales and marketing sales competencies as required.</span></span></li> <li><span style="font-size: small;"><span style="font-family: arial;">Other related skills and/or abilities may be required to perform this job.</span></span></li> </ul> <p><strong><span style="font-size: small;">Certificates, Licenses, Registrations</span></strong></p> <p><span style="font-size: small;">The following licenses are required within 90 days of the employee's start date or 90 days from license expiration date.</span></p> <blockquote dir="ltr"> <p><span style="font-size: small;">1. Valid Michigan Accident and Health Insurance License.<br />2. Valid and unrestricted driver's license is required.</span></p> </blockquote>