Business System Analyst/Developer

With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.

Detroit, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />Learn more about your options as an external candidate. <a href="" target="_blank" rel="noopener noreferrer">Click here</a> to view open positions.

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Competitive Total Compensation Package

Overview: <strong><span style="font-family: Arial; font-size: small;">Perform technology functions to include but not limited to business and systems analysis, application development and process improvement. Serve as a liaison between the business area and the IT organization when needed. Identify, document and communicate system and process changes necessary to improve system and operational performance measures. &nbsp;Possess an in-depth knowledge of line of business while contributing to the identification, analysis and recommendation of technical process improvement initiatives. Design, create and implement technical solutions. Support complex business processes.</span></strong>
Responsibilities: <div><strong><span style="font-family: Arial; font-size: small;">Business Analysis</span></strong></div> <ul type="disc"> <li><span style="font-family: Arial; font-size: small;">Conduct data gathering and analysis to understand business strategy requirements. Provide direction for short and long-term planning sessions and provide direction to ensure understanding of business goals and direction.</span></li> <li><span style="font-family: Arial; font-size: small;">Evaluate ongoing department activity and propose new tools or technologies Assist in the business process redesign and documentation as needed for new technology.</span></li> </ul> <div><strong><span style="font-family: Arial; font-size: small;">Application Development</span></strong></div> <ul type="disc"> <li><span style="font-family: Arial; font-size: small;">Assist in the application development process for multiple applications to ensure application software is delivered on time and within budget.&nbsp;</span></li> <li><span style="font-family: Arial; font-size: small;">Ensure all system development lifecycle processes and standards are followed.</span></li> <li><span style="font-family: Arial; font-size: small;">Design, code, test, debug, document, implement and maintain complex business applications. Provide ongoing maintenance of applications.</span></li> <li><span style="font-family: Arial; font-size: small;">Provide analytical support related to business applications, infrastructure and technology related activities.</span></li> <li> <div><span style="font-family: Arial; font-size: small;">Execute project management activities such as conducting design review sessions, testing and post production support for system upgrades, and other system implementations.</span></div> </li> <li> <div><span style="font-family: Arial; font-size: small;">Manage user roles, security and permission lists.</span></div> </li> <li> <div><span style="font-family: Arial; font-size: small;">Provide custom and ad-hoc reporting to leadership.</span></div> </li> <li><span style="font-family: Arial; font-size: small;">Develop and/or maintain web sites, using authoring or scripting languages, content creation tools, management tools, and digital media. Writes, designs, or edits web page content.</span></li> </ul> <div><strong><span style="font-family: Arial; font-size: small;">Systems Analysis</span></strong></div> <ul type="disc"> <li><span style="font-family: Arial; font-size: small;">May serve as subject matter expert related to interface problem identification, triage and resolution of complex inquiries. Discuss users&rsquo; needs and determine vulnerabilities or areas of poor performance to boost productivity, efficiency and accuracy in our computer systems. Develop system solutions by preparing and evaluating alternative workflow solutions.</span></li> <li><span style="font-family: Arial; font-size: small;">Perform release management and end to end testing of system changes.</span></li> <li><span style="font-family: Arial; font-size: small;">Identify, investigate, resolve and escalate problems a needed.&nbsp; Gather data to support recommendations to address problems.&nbsp; Procure additional technical assistance to help in problem resolution.</span></li> </ul> <div><strong><span style="font-family: Arial; font-size: small;">Process Improvements</span></strong></div> <ul type="disc"> <li><span style="font-family: Arial; font-size: small;">Work as a team member or lead on medium or large process complex improvement initiatives supporting the business customer(s)/services(s).</span></li> <li><span style="font-family: Arial; font-size: small;">Analyze and evaluate business requirements and current processes and interfaces to identify gaps and areas of improvement.</span></li> <li><span style="font-family: Arial; font-size: small;">Develop process requirements and recommendations and communicate for the implementation of technical business solutions.</span></li> </ul> <div><strong><span style="font-family: Arial; font-size: small;">Other Duties and Responsibilities</span></strong></div> <ul type="disc"> <li><span style="font-family: Arial; font-size: small;">Design and develop reports and data delivery to accommodate changing business requirements. Investigate, resolve and escalate problems.</span></li> <li><span style="font-family: Arial; font-size: small;">Adhere to policies and procedures supporting audits to ensure compliance with regulatory requirements.</span></li> <li><span style="font-family: Arial; font-size: small;">Train and educate users on new and existing tools. Coach and transfer knowledge to less experienced team members.</span></li> <li><span style="font-family: Arial; font-size: small;">Other duties may be assigned.</span></li> </ul>
Requirements: <ul> <ul> <li><span style="font-size: small;">Bachelor's degree in related field preferred. (Web development, computer science, computer information technology or related)</span></li> </ul> </ul> <ul> <li><span style="font-family: Arial; font-size: small;">Five (5) years of relevant technical or business work experience required.</span></li> <li><span style="font-family: Arial; font-size: small;">Experience in managing cross functional teams or projects required.</span></li> <li> <div><span style="font-family: Arial; font-size: small;">Experience programming web components with authoring applications, such as Dreamweaver, SharePoint Designer, Flash, Captivate and Camtasia preferred.</span></div> </li> <li> <div><span style="font-family: Arial; font-size: small;">Experience developing and managing SQL and Access databases.</span></div> </li> <li> <div><span style="font-family: Arial; font-size: small;">Demonstrated ability with a variety of web languages and platforms, such as SharePoint, ColdFusion,, XHTML, HTML, CSS, XML, JavaScript, and jQuery.</span></div> </li> <li><span style="font-family: Arial; font-size: small;">Advanced knowledge preferred in:</span></li> <li> <ul type="circle"> <li><span style="font-family: Arial; font-size: small;">system development life cycle</span></li> <li><span style="font-family: Arial; font-size: small;">process design, re-engineering, and organization transformation, Six Sigma, CMMI or ITIL</span></li> <li><span style="font-family: Arial; font-size: small;">computer programming languages</span></li> </ul> </li> <li><span style="font-family: Arial; font-size: small;">Strong technical, analytical, systems skills.</span></li> <li><span style="font-family: Arial; font-size: small;">Display innovation in identifying, proposing, and overseeing the execution of business solutions.</span></li> <li><span style="font-family: Arial; font-size: small;">Written and verbal communication skills interpersonal skills.</span></li> <li><span style="font-family: Arial; font-size: small;">Ability to provide technical or business guidance to clients, both internal and external.</span></li> <li> <div><span style="font-family: Arial; font-size: small;">Proven ability to multi task and prioritizes, plan, organize, direct and meet deadlines as it relates to contributing on multiple projects simultaneously.</span></div> </li> <li><span style="font-family: Arial; font-size: small;">Ability to work independently, or within a team environment.</span></li> <li> <div><span style="font-family: Arial; font-size: small;">Ability to promote teamwork, collaboration and build relationships within and across organizational levels and functions.</span></div> </li> <li><span style="font-family: Arial; font-size: small;">Other related skills and/or abilities may be required to perform this job.</span></li> <li><span style="font-family: Arial; font-size: small;">Gaming theory knowledge and application preferred</span></li> </ul>