IT Delivery Manager - Advanced Analytics

Information Technology is the backbone of Blue Cross Blue Shield of Michigan, providing the access and tools to improve the health of Michigan’s residents and communities. We are invested in advancing technology to provide best-in-class customer support, protect member information with enhanced security, and develop sophisticated technologies.  As a member of the IT team you will be revolutionizing the way health care is accessed and received. 

Detroit, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.&nbsp;<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />For Application Timeline &amp; Selection Process:&nbsp;<a href="" target="_blank" rel="noopener noreferrer">Click Here</a>. Learn more about your options as an external candidate. <a href="" target="_blank" title="BCBSM" rel="noopener noreferrer">Click here</a> to view open positions.

keywords: project leadership,project management,resource management,quality assurance,leadership,knowledge,experience,project management,degree,communication

Mid-level Manager

Competitive Total Compensation Package

Overview: <p><strong>In this role, you'll bring your project leadership prowess in working with the data science, data engineering and strategic analytics teams to deliver&nbsp;advanced analytics solutions for&nbsp;different areas of the business.&nbsp;&nbsp;</strong></p> <p><strong>Specifically, you'll plan, develop and implement project efforts that utilize analytics&nbsp;solutions. Develop, establish and maintain project management standards and procedures. Develop the project scope, defining project guidelines, obtaining business and Analytics Center of Excellence sponsor approvals and coordinating the resources necessary to successfully complete the project. Manage one or more large-sized, highly complex enterprise-wide projects.</strong></p>
Responsibilities: <ul> <li>Develop and continually update detailed project management plans and schedules. Work with teammates and the client to define/refine the project scope. Facilitate project cost estimates, resources, timelines and deliverables, ensuring that the project outcome reflects the goals of the client.&nbsp;&nbsp;Monitor the actual cost of a project versus the budget and&nbsp;Conduct in-depth root cause analysis of project budget discrepancies</li> <li>Establish, schedule&nbsp;and facilitate regular status meetings with project teams.&nbsp;Support the communication plan as required conveying project scope, goals, milestones, budget, risk, status, change requests and critical issues to the client and project team. Assess the effectiveness of the interaction and communication with the client and project team.</li> <li>Identify, coordinate and select internal and external resources and expertise as appropriate to achieve program objectives, including working&nbsp;with other leaders to&nbsp;align resources across projects.&nbsp; For external resources, describe technical or other issues that need to be considered and assist&nbsp;in the development of SOWs and evaluate vendor partner performance.&nbsp;&nbsp;</li> <li>Identify the elements of risk in a project. Analyze and prioritize and consolidate project risks and assess its potential impact to the client. Develop and maintain action&nbsp;plans, processes and systems in order to mitigate risk, with assistance.&nbsp;&nbsp;Maintain issue list, proactively escalating issues to project and departmental leadership to mitigate risk.</li> <li>Develop and maintain productive working relationships with business owners, project sponsors, vendors and key clients.&nbsp; Provide strategic guidance and insight for projects that are mission or business critical.</li> <li>Develop and distribute the schedule for delivery of product/service. Verify completeness of delivery package/documentation. Coordinate the transfer of the product/service.&nbsp; Initiate and execute project closure.</li> <li>Discuss team work progress and obstacles. Provide advice, guidance, encouragement and constructive feedback.&nbsp; Ensure work, information, ideas, and technology flow freely across teams.&nbsp; Establish measurable individual and team objectives that are aligned with business and organizational goals.&nbsp; Document and present performance assessments.</li> <li>Provide leadership, guidance and mentoring to team members. Other duties may be assigned.</li> </ul>
Requirements: <p><strong>EDUCATION AND/OR EXPERIENCE</strong></p> <ul> <li>Bachelor's degree in related field required.</li> <li>Seven (7) years of Information Technology or Analytics delivery experience required.</li> <li>Four (4) years experience managing projects in multiple technologies and functions required.</li> <li>Project management tool and methodology in-depth knowledge required</li> </ul> <p><strong>OTHER SKILLS AND ABILITIES</strong></p> <ul> <li>In-depth knowledge of project management tools and methodologies.</li> <li>Proven skills in managing within a matrix organization.</li> <li>Excellent communication skills, with the ability to clearly communicate vision, mission, and goals to both business and IT audiences.</li> <li>Sound understanding of technology and its application to achieve business objectives.</li> <li>Knowledge of the techniques and ability to work with a variety of individuals and groups in a constructive and collaborative manner.</li> <li>Other related skills and/or abilities may be required to perform this job.</li> </ul>