Business Analyst II

With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.

Detroit, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="https://www.bcbsm.com/" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.&nbsp;<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="http://www.bcbsm.com/index/about-us/our-company.html" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />For Application Timeline &amp; Selection Process:&nbsp;<a href="https://s3.amazonaws.com/data.vizirecruiter.com/Images/BCBSMCareers+-+Quick+Reference+Guide.pdf" target="_blank" rel="noopener noreferrer">Click Here</a>. Learn more about your options as an external candidate. <a href="https://ejko.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3/requisitions" target="_blank" title="BCBSM" rel="noopener noreferrer">Click here</a> to view open positions. http://www.bcbsm.com

keywords: position summary,analysis,management,develop,planning,technical,assist,investigate,research,technical,degree,communication,knowledge,professional

Non-Manager

Competitive Total Compensation Package

Overview: <strong>Serve as a liaison between the business areas and the IT organization to provide technical solutions required for the achievement of business goals. Collect, analyze, develop, document, and communicate business requirement. Support several moderately complex business processes within one or more business functions.</strong>
Responsibilities: <ul> <li>Conduct data gathering and analysis to understand business strategy requirements.&nbsp; Provide direction for short and long-term planning sessions and provide direction to ensure understanding of business goals and direction. Provide input from a business and IT perspective.</li> <li>Assess client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advice on options.</li> <li>Develop, write, and communicate business requirements and functional specifications for the implementation of business solutions.&nbsp;</li> <li>Analyze customer&rsquo;s operations to understand their strengths and weaknesses to determine opportunities for improvements.</li> <li>Assist in the business process redesign and documentation as needed for new technology. Provide factual content to feasibility study for standard development projects and enhancements and assistance in business case development (i.e., research, data collection), as needed. Develop user test cases and system integration testing and validate test results during testing.&nbsp; Review and approve test plans and monitor testing process to ensure that business results are adequately tested with minimal risk, as needed.</li> <li>Investigate, resolve and escalate problems.&nbsp; Procure technical assistance to help in problem resolution.</li> <li>Keep customers informed of problems, issues, and status.&nbsp; Analyze performance metrics to ensure customer satisfaction.&nbsp; Manage customers&rsquo; expectation.</li> <li>Coach and transfer knowledge to less experienced team members.</li> <li>Other duties may be assigned.</li> </ul>
Requirements: <ul> <li>Bachelor's degree in related field preferred.</li> <li>Three (3) year of relevant technical or business work experience required.</li> </ul> <p>&nbsp;</p> <p><strong>OTHER SKILLS AND ABILITIES</strong></p> <ul> <li>Basic knowledge of business operations and systems requirement processes.</li> <li>Demonstrated technical, analytical, systems skills.</li> <li>Display innovation in identifying, proposing, and overseeing the execution of business solutions.</li> <li>Written and verbal communication skills interpersonal skills.</li> <li>Ability to work independently, or within a team environment.</li> <li>Other related skills and/or abilities may be required to perform this job.</li> </ul> <div><em>All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.</em></div>