DX Public Product Manager

With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.

Detroit, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="https://www.bcbsm.com/" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.&nbsp;<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="http://www.bcbsm.com/index/about-us/our-company.html" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />For Application Timeline &amp; Selection Process:&nbsp;<a href="https://s3.amazonaws.com/data.vizirecruiter.com/Images/BCBSMCareers+-+Quick+Reference+Guide.pdf" target="_blank" rel="noopener noreferrer">Click Here</a>. Learn more about your options as an external candidate. <a href="https://ejko.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3/requisitions" target="_blank" title="BCBSM" rel="noopener noreferrer">Click here</a> to view open positions. http://www.bcbsm.com

keywords: position summary,develop,management,teamwork,leadership,analysis,research,establish,education,experience,skills,knowledge

Mid-level Manager

Competitive Total Compensation Package

Overview: Responsible for working with all stakeholders to drive the strategic direction and feature requirements for company products. Partner with business stakeholders and leadership to understand the business needs, measures of success, and key performance indicators while working with development teams to ensure that the product achieves the desired outcomes, over time.
Responsibilities: <ul> <li>Evaluate customer requests for capabilities, industry drivers, and competition to determine product priorities.</li> <li>Develop strategies for customer experience; Align disparate enterprise strategies into a cohesive product roadmap.</li> <li>Conduct market research, competitor&rsquo;s strategies, and market opportunities; Communicate value of product and overall solution.</li> <li>Develop, maintain, prioritize, and implement a product roadmap and associated KPIs.</li> <li>Manage tradeoff decisions between scope and schedule; Share product reports with governance and leadership teams.</li> <li>Own resolution of customer experience issues; Establish feature definition and acceptance criteria for the product backlog,</li> <li>Lead business readiness activities, partnering with business and IT representatives at all levels to assess, initiate, prioritize, refine, and drive appropriate technology solutions, anticipate blockers, conflicts and obstacles, and escalates appropriately to solve.</li> <li>Serve as a liaison with customers, communicates upcoming system changes and future direction of the product, and serve as industry expert for the product.</li> <li>Participate in an active role in scaled agile ceremonies including but not limited to: PI Planning Event, Backlog Refinement, Cross Platform coordination, Discovery and Framing and Stakeholder Governance.</li> </ul>
Requirements: <ul> <li>Bachelor&rsquo;s degree in related field required.&nbsp; Master's Degree in Computer Science or Business Administration preferred.</li> <li>A minimum of seven (7) years of experience as a Product Manager, Product Owner, or related role required.</li> <li>Experience in healthcare industry with payers, third party administrators, benefit consultants, healthcare IT, or insurance (healthcare or P&amp;C) preferred.</li> <li>Strong knowledge of Agile development methodologies such as SCRUM and SAFe.</li> <li>Ability to deliver product and/or projects to large-scale enterprises.</li> <li>Expertise in defining and prioritizing business requirements and validating product capabilities.</li> <li>Excellent organizational, communication, and presentation skills.</li> <li>Ability to manage competing priorities and understand the downstream implications of shifting priorities.</li> <li>Ability to facilitate the completion of work in a matrix environment.</li> <li>Excellent problem solving and analytical skills.</li> <li>Ability to clearly communicate complex ideas to both technical and non-technical teams.</li> <li>Ability to work in a fast-paced agile environment.</li> <li>Excellent project and time management skills.</li> <li>Strong interpersonal skills with a collaborative style.</li> <li>Strong relationship management skills.</li> <li>A demonstrated track record of consistently meeting and/or exceeding performance expectations.</li> <li>Proven track record in developing Product Owners and other individuals responsible for contributing to the refinement of the product vision, features and user stories.</li> </ul> <br /> <p><strong>Department Information</strong></p> <ul> <li>Previous experience leading strategic direction for an unauthenticated website</li> <li>Strong Strategic skillset</li> <li>UX background preferred.</li> <li>Adobe AEM Experience is preferred.</li> <li>Collaborates well across DX Peers, DX Creative Leads, Corp. Marketing and many BCBSM Business Leads.&nbsp;</li> <li>Ability to lead meetings with Business Partners and their team members &nbsp;to understand business outcomes and objectives necessary to recommend unsecured Digital Solutions to meet their objectives and KPIs.&nbsp;</li> <li>Previous Agile experience is a must since this role writes and prioritizes all the public epics that are pushed down to POs &nbsp;&nbsp;&nbsp;</li> <li>Strong presentation skills.&nbsp; (Both creation and actual delivery to Execs.)&nbsp;&nbsp;&nbsp;&nbsp;</li> </ul>