Technology Consultant I-Performance and Agility Office

With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.

Detroit, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.&nbsp;<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />For Application Timeline &amp; Selection Process:&nbsp;<a href="" target="_blank" rel="noopener noreferrer">Click Here</a>. Learn more about your options as an external candidate. <a href="" target="_blank" title="BCBSM" rel="noopener noreferrer">Click here</a> to view open positions.

keywords: position summary,consulting,technical,research,analysis,assist,technology,teamwork,leadership,experience,knowledge,degree,technical,teamwork,consulting,decision making,write

Mid-level Manager

Competitive Total Compensation Package

Overview: <p>The Performance and Agility Office within IT is seeking a talented Technology Consultant to join our team at Blue Cross Blue Shield of Michigan. This Technology Consultant will play a key role in executing our project, portfolio, and work management solutions strategy. This includes implementing enhanced capabilities and supporting the ongoing administration of our existing solutions.<br /><br />Maintain the broadest range and depth of knowledge in their respective area of expertise within the IT organization. Stay abreast of emerging technologies and influence strategic decisions regarding technical direction of the business. Consult on multiple projects/programs as a subject matter expert of existing technology; on and helps drive new technology direction; on cross-divisional technology solutions; and on highly complex tasks, projects/programs or support issues that involve a high degree of riskor impact to business unit performance and has a high level of knowledge within one or more areas of specialty.</p>
Responsibilities: <ul> <li>Design, develop/configure, test, implement, and maintain PPM solution capabilities, data and reports.</li> <li>Provide technical consultation on projects, solution implementations, version upgrades, and enhancements.</li> <li>Foster relationships with internal customers and stakeholders to understand their business needs.</li> <li>Define, prioritize, and execute technology roadmap.</li> <li>Research industry trends, emerging technologies, and best practices related to project vs. product operating models.</li> <li>Prepare and present to a variety of stakeholders, including executive leadership.</li> <li>Interface with users and IT teams to evaluate possible implementation of new or enhanced technology in the organization, consistent with the goal of improving existing systems and technologies and in meeting the needs of the business. Provide technical expertise across business and IT functions. </li> <li>Partner with leadership to define and communicate long-term technology strategy and planning for a specific area. Participate with business relationship managers and business leads to understand business requirements and help them understand how technology tradeoffs influence strategy. Drive technology improvements.</li> <li>Make recommendations and influence long-term technology decisions and planning for multiple business units. Assist in the definition of the architecture and technology needs of the organization based on new and emerging technologies, and establish priorities and strategies consistent with business goals and economic viability. Consult in the development and analysis of source selection strategies. Recommend and incorporate technology with long-term business plans.</li> <li>Consult in the development of responses to customer requests and proposals as needed. Consult on the technical aspects of strategic projects/programs. Provide technical guidance to customers and internal IT staff in the design and development of fully integrated technology solutions. Influence the design of innovative solutions using new technologies. Review proposed designs at key milestones and makes recommendations as needed. Ensure the conceptual completeness of the technical solution. Create prototypes, lead initial development and testing as needed. </li> <li>Consult on the resolution of high severity issues or issues escalated by senior leadership. Collaborate with internal or external parties during the problem resolution process as needed. Provide technical leads, delivery leads, and IT Leadership with technical consultation and advice. Keep IT&rsquo;s technology and application owners aware of key issues. Identify and resolve potential problems and conflicts in technology. Advise on options, risks, costs versus benefits, system impacts, and technology priorities. Transfer knowledge of key learning throughout the enterprise, and communicates strategic and technological plans. Interface/communicate with the Architecture group. Partner with and acts as an advocate for Architecture. Present technical plans in common terms to ensure understanding from all audiences.</li> <li>Lead the collaboration of research and evaluation of emerging technology, industry and market trends, as needed. Assist in project development and/or operational support activities as needed. Research, collect, and disseminate information on emerging technologies and key learning throughout the enterprise. Research and recommend changes to enterprise architecture.</li> <li>Support and may drive research analysis and A&amp;P projects to identify and evaluate emerging technologies. Research and evaluate emerging technology, industry and market trends to assist in project development. Provide recommendations based on business relevance, appropriate timing and deployment. Analyze and research process of deployment and assists in this process. Assist in cost-benefit and risk analysis and present options to leadership teams. Oversee cost-benefit and risk analysis and presents options to leadership teams as needed. Represent the organization in relevant industry forums.</li> <li>Provide coaching, mentoring and technology guidance across the organization(s).</li> <li>Other duties may be assigned.</li> </ul>
Requirements: <ul> <li>Advanced working experience with Planview, including tool configuration, data schema/reporting features and administration of the following products: <ul> <li>Planview Portfolios (formerly Enterprise One)</li> <li>Planview AgilePlace (formerly LeanKit)</li> <li>ProjectPlace</li> </ul> </li> <li>Experience with managing software version upgrades/releases/hotfixes, including testing.&nbsp;</li> <li>Experience with creating scripted dialogs, lifecycles, and configured screens.</li> <li>Experience with Microsoft Power BI, Tableau, or other related business intelligence reporting tools.</li> <li>Ability to write complex queries using SQL Server.</li> <li>Experience with managing data integrating between systems.</li> <li>Knowledge of Atlassian Jira is a plus.</li> <li>Knowledge of Oracle Fusion is a plus.</li> <li>Ability to interface with customers and provide technical support.</li> <li>Experience with the&nbsp;Scaled Agile Framework (SAFe)&nbsp;is preferred.</li> </ul> <p><strong>EDUCATION AND/OR EXPERIENCE</strong></p> <ul> <li>Bachelor's degree in computer science, information systems, computer engineering, systems analysis or a related discipline required. Master's degree preferred.</li> <li>Seven (7) years of experience in multiple technology areas required.</li> <li>Demonstrate strong knowledge in one or more major technology areas knowledge of BCBSM business required.</li> </ul> <p><strong>OTHER SKILLS AND ABILITIES</strong></p> <ul> <li>Decision making and strategic and critical thinking skills.</li> <li>Must influence people over whom they have no direct control, as they help define strategic technical and business plans.</li> <li>Ability to utilize assigned resources and leverage back-channel resources (individuals or teams) to achieve or exceed planned outcomes.</li> <li>Other related skills and/or abilities may be required to perform this job.</li> </ul> <div><em>All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.</em></div>