Support Clerk - Temporary position

With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.

Grand Rapids, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />Learn more about your options as an external candidate. <a href="" target="_blank" rel="noopener noreferrer">Click here</a> to view open positions.

keywords: teamwork,support,control,maintenance,skills,knowledge,education,experience,communication


Competitive Compensation and Benefits Package

Overview: <div>We are looking to hire one temp clerical support rep for approximately 90 days to assist with the increased work load on our clerical team during 4<sup>th</sup>&nbsp;quarter. Our clerical team creates enrollment kits for open enrollment meetings.&nbsp; We are looking for a October start date.</div>
Responsibilities: <ul> <li>Performs advanced typing for high level/statistics assignments.&nbsp;</li> <li>Assembles files, kits and materials.&nbsp;</li> <li>Stamps, receives, sorts and distributes incoming and outgoing mail.&nbsp;</li> <li>Enters and monitors CRT input for accuracy, and completeness of information.&nbsp;</li> <li>Modifies data fields as appropriate and closes completed inquiries off system.&nbsp;</li> <li>Transmits and receives documents via the facsimile unit, collects and maintains office filing, requisitions stock and maintains inventory control, answers the telephone and takes messages for group service lines during peak service periods, performs departmental copy and duplicating assignments.&nbsp;</li> <li>Performs maintenance functions (back-up, copies disks) and IBM system.</li> </ul>
Requirements: <div align="left"><strong>Education</strong></div> <ul> <li>High school graduate or GED equivalent.</li> </ul> <div align="left"><strong>Skills/Experience</strong></div> <ul> <li>One (1) year of general office experience performing similar duties.&nbsp; Keyboard skills of 80 net keystrokes per minute with 95% accuracy required.&nbsp; Must have demonstrated oral communication skills, analytical skills to interpret and code information and general math skills.</li> </ul> <div align="left"><strong>Knowledge</strong></div> <ul> <li>Knowledge of general office procedures and equipment, (IBM/PC, CRT, word processor, typewriter, calculator facsimile machine, postage machine, copy machine, telephone and answering equipment).&nbsp; Knowledge of accessing and interpretation of membership displays.</li> </ul>