IT Engineer Technical Lead

<p>With more than 8,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust. Interested in joining us?</p>

Detroit, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />Learn more about your options as an external candidate. <a href="" target="_blank" rel="noopener noreferrer">Click here</a> to view open positions.&nbsp;

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Competitive Total Compensation Package

Overview: <p>Technology Specialist will possess hands-on experience with Mobile First, WebSphere Portal v7 and v8 WebSphere Application Server Version 8.x and 9.x and Sun One, IBM HTTP and Apache web servers.<br /><span>Design, build, test, implement, maintain, and optimize the network, telecommunications, desktop, and mobility system infrastructure and operations.&nbsp; Monitor and optimize the performance of operating systems and applications.&nbsp; Diagnose system failures and take corrective action.&nbsp; Use strong client service orientation to ensure all requests and problems are resolved.&nbsp; Coordinate and work on multiple cross-functional initiatives and projects as a technical lead or advisor.&nbsp; Develop/build highly complex systems that may have system-wide impact, integrate across the organization, and involve multiple technical environments and disciplines<strong>.</strong></span></p>
Responsibilities: <p><strong>Essential Corporate Duties and Responsibilities:</strong></p> <ul> <li>With general guidance and coaching participates in design, development and implementation of specific&nbsp;new and emerging technologies, platforms and services.&nbsp;</li> <li>Assists in the assessment of technical viability of new products and technologies.</li> <li>Upgrade and maintain middleware infrastructure in accordance with IT policies and procedures and&nbsp;Web Engineering standards&nbsp;</li> <li>Works with developers and infrastructure specialists to pilot and evaluate new technologies.</li> </ul> Participate in short- and long-term planning efforts with stakeholders and IT groups.&nbsp; Develop cost/time estimates.&nbsp; Identify and communicate how IT solutions can support the achievement of short- and long-range business goals.&nbsp; Develop the prioritization of requirements and match resources with requirements. Work with business analysts, Architecture, and stakeholders to understand business needs.&nbsp; Lead the evaluation of technical requirements for projects to determine the impact to the infrastructure.&nbsp; Determine systems specifications, input/output processes and working parameters for hardware/software compatibility. Assist in the business process redesign and documentation for new technology as needed. Lead, create, and collaborate with cross functional teams to develop design documents that can be implemented.&nbsp; Participate in technical design review of applicable projects.&nbsp; Develop custom integration solutions. Lead the design and implementation of security solutions. Ensure the integrity of host computers, multiple databases and secure data transfer.&nbsp; Direct efforts to demonstrate that information systems are compliant with appropriate corporate policies, industry standards, government regulations, and contractual requirements.&nbsp; Identify discrepancies resulting from security audits, develops plans for corrective actions and tracks actions to closure. Establish requirements, methods and procedures for routine maintenance. Lead or provide technical direction for the planning, designing, and execution of testing efforts.&nbsp; Ensure that tests evaluate all possible impacts on the current infrastructure or application.Coordinate and lead the deployment and review of new, modified or enhanced system components or services.&nbsp; Certify the functionality of components and services. Develop and maintain metrics around the system and institute a process for continuous improvement.&nbsp; Perform periodic reviews with users and vendors.&nbsp; Define and ensure continuous monitoring procedures are set according to the standard procedures and requirements. Coordinate problem resolution among a variety of functional areas and provide subject matter expertise support for diagnosing and resolving problem.&nbsp; Provide guidance to other team members. Lead the development of contingency plans including reliable backup and restore procedures.&nbsp; Identify business continuity/disaster recovery risks and mitigation plans. Support and establish systems environment standards.&nbsp; Ensure compliance with policies, procedures and standards. Work with vendors to resolve problems.&nbsp; Ensure that external parties are adhering to contract requirements.&nbsp; Evaluate vendor solutions to ensure compliance with requirements and cost-effectiveness. Develop SLAs for external relationships. Provide technical leadership, coaching and mentoring to team members. Develop reports and presentations for senior management, as needed.&nbsp; Provide performance feedback to managers, as needed.&nbsp; Recommend training programs targeting specific areas of improvement. Other duties may be assigned.<br /> <p><strong>Departmental Duties and Responsibilities</strong></p> <ul> <li>Ensures that web and middleware infrastructure is installed, configured and maintained correctly.</li> <li>Configure, and deploy web and middleware components for environment based on organization's&nbsp;architectural needs and/or support of projects.</li> <li>Performs deployments of WAR, EAR, and batch in lower environments.</li> <li>Gather requirements, provide estimation, tracking and reporting progress to internal customers including&nbsp;but not limited to project/program managers, and web application development team.</li> <li>Review and approve deployments, implementation and upgrade per release and change management&nbsp;guidelines.</li> <li>Coordinate and track report on migrations to new technologies in support of infrastructure and server&nbsp;lifecycle.</li> <li>Conduct impact analysis of upgrades, outages, migrations, etc.</li> <li>Continuously improve and promote&nbsp;Web Engineering standards and procedures&nbsp;<br />Investigates new developments and makes recommendations on additions or replacements.</li> <li>Relies on experience and judgment to plan and accomplish goals.&nbsp;<br />Creativity required across areas of expertise.</li> <li>A high proficiency level in specific job related skills is required.</li> </ul>
Requirements: <p><strong>EDUCATION AND/OR EXPERIENCE</strong></p> <ul> <li>Bachelor's degree in relevant field preferred.</li> <li>7 years of relevant IT work experience required.</li> <li>5 Years Mobile First (Mobile Application Technologies)</li> <li>5 Years Portals 8+</li> <li>5 Years WebSphere Application Server V8.5.5/9</li> <li>Relevant certification is required.</li> <li>Demonstrate in-depth knowledge of broad range hardware and software products.</li> </ul> <p><strong><u>Preferred Skills/Experience</u></strong></p> <ul> <li>Preferred Skills/Experience -&nbsp;CISSP or CISM.&nbsp;</li> </ul> <p><strong><u>OTHER SKILLS AND ABILITIES</u></strong></p> <ul> <li>Min 5 years of experience in Mobile E-Commerce (M-Commerce)</li> <li>Min 5 years of experience in&nbsp;Websphere and Web Server Technologies</li> <li>Min 5 years of experience in Websphere and Web Server Technologies</li> <li>Min 5 years experience implementing web based projects and infrastructure upgrades in a highly&nbsp;available 24x7 environment, across multiple platforms&nbsp;and technologies.&nbsp;</li> <li>Min 5 years experience working with non-technical stakeholders to satisfy requirements with high&nbsp;customers satisfaction</li> <li>Proven record of successful infrastructure upgrades and roll-outs.&nbsp;</li> <li>Familiar with standard concepts, practices, and procedures</li> <li>Min 5 years experience with implementing and improving processes</li> <li>Experience working in Solaris, RHEL, and AIX platform environments</li> <li>Preferred experience working with java technologies and web services, including programming and debugging</li> <li>Exceptional communication and presentation skills</li> <li>Knowledge of major products and services and product and service groups</li> <li>Ability to apply this knowledge appropriately to diverse situations.</li> <li>Ability to be flexible and adapt to changing environments</li> <li>Written and verbal communication skills and ability to work collaboratively with system users and other technical colleagues.</li> <li>Ability to work independently or within a team environment.</li> <li>Analytical thinking skills.</li> <li>Other related skills and/or abilities may be required to perform this job.</li> </ul> <p><em>All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.</em></p>