Business Analyst I

<p>With more than 8,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust. Interested in joining us?</p>

Detroit, MI

Blue Cross Blue Shield of Michigan

When you think of Blue Cross Blue Shield of Michigan for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="http://www.bcbsm.com/index/about-us/our-company.html" target="_blank"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades. http://www.bcbsm.com

keywords: organization,analysis,support,analysis,planning,technical,management,quality assurance,document,investigate,support,write,research,license,technical,innovation,education,performance,degree,communication,maintenance,knowledge,professional

Full-time

Competitive Total Compensation Package

Overview: Serve as a liaison between the business areas and the IT organization to provide technical solutions required for the achievement of business goals. Collect, analyze, develop, document, and communicate business requirements.&nbsp; Support one or more low to moderately complex business processes.
Responsibilities: <ul> <li> <div><span style="font-size: small;">Conduct data gathering and analysis to understand business strategy requirements.</span></div> </li> <li> <div><span style="font-size: small;">Contribute to the business short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction. Provide input from a business and IT perspective.</span></div> </li> <li> <div><span style="font-size: small;">A</span><span style="font-size: small;">ssist in assessing client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities.</span></div> </li> <li> <div><span style="font-size: small;">Develop, write, and communicate business requirements and functional specifications for the implementation of business solutions.</span></div> </li> <li> <div><span style="font-size: small;">Document current business processes and models.&nbsp;&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">Provide assistance in business case development (i.e., research, data collection), as needed. Develop user test cases and system integration testing and validate test results during testing. Investigate, resolve and escalate problems.&nbsp; Procure technical assistance to help in problem resolution.</span></div> </li> <li> <div><span style="font-size: small;">Keep customers informed of problems, issues, and status.&nbsp; Analyze performance metrics to eure customer satisfaction.</span></div> </li> <li> <div><span style="font-size: small;">Coach and transfer knowledge to less experienced team members.</span></div> </li> <li> <div><span style="font-size: small;">Other duties as assigned.</span></div> </li> </ul>
Requirements: <p><strong>Qualifications</strong></p> &nbsp; <p><strong>EDUCATION AND/OR EXPERIENCE</strong></p> <ul> <li>Bachelor's degree in related field preferred.</li> <li>One (1) year of relevant technical or business work experience required.</li> </ul> <p><strong>DEPARMENTAL PREFERENCES</strong></p> <ul> <li>Software license management</li> <li>Software approvals</li> <li>Software license purchasing</li> <li>Software license exclusion report</li> <li>Invoice processing</li> <li>License reclamation</li> <li>Software scripting collaboration meetings</li> <li>Software catalog maintenance</li> </ul> <p>&nbsp;</p> <p><strong>OTHER SKILLS AND ABILITIES</strong></p> <ul> <li>Basic knowledge of business operations and systems requirement processes.</li> <li>Demonstrated technical, analytical, systems skills.</li> <li>Display innovation in identifying, proposing, and overseeing the execution of business solutions.</li> <li>Written and verbal communication skills interpersonal skills.</li> <li>Ability to work independently, or within a team environment.</li> <li>Other related skills and/or abilities may be required to perform this job.</li> </ul>