Systems Analyst III

<p><strong>With more than 8,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust. Interested in joining us?</strong></p>

Detroit, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />Learn more about your options as an external candidate. <a href="" target="_blank" rel="noopener noreferrer">Click here</a> to view open positions.&nbsp;

keywords: organization,analysis,support,technical,analysis,teamwork,support,solutions,performance,management,quality assurance,experience,knowledge,technical,consulting,degree,professional


Competitive Total Compensation Package

Overview: <span style="font-size: medium;"><strong><span style="font-family: arial, sans-serif;">Blue Cross Blue Shield of Michigan is currently seeking a Systems Analyst III for their downtown / Lafayette location.&nbsp;</span></strong></span><span style="font-family: arial, sans-serif;"><span style="font-family: arial, sans-serif;"><span style="font-size: medium;"><strong>Serve as a liaison between the business area and the IT organization to provide technical solutions required for the achievement of business goals. Collect, analyze, develop, document, and communicate business requirement.&nbsp;&nbsp;Support one or more highly complex business processes, requiring design or integration of technical solutions that may cross multiple function of the business. Serve in a lead role.</strong></span></span></span>
Responsibilities: <span style="font-size: small;"><strong>Plan, develop, test and implement IT system solutions that improve business efficiency and productivity as well as support business strategies and goals.&nbsp; Identify and communicate business needs and translate business requirements into technical system and functional specifications.&nbsp; Support one or more highly complex or critical business processes/systems and may require design or integration of technical solutions that may cross multiple functions of the business. Project team member for projects large in scope and high complexity; may be enterprise-wide.</strong></span><br /><br /> <ul> <li> <div><span style="font-size: small;">Participate in business short-term and long-term planning sessions to ensure understanding of business goals, direction and business requirements; provide input from an IT systems perspective.</span></div> </li> <li> <div><span style="font-size: small;">Develop costs estimates for the planning of new systems/enhancements for assigned systems. Serve as a liaison between business areas and the IT organization and vendors in coordination with project managers to provide technical solutions that address user needs.</span></div> </li> <li> <div><span style="font-size: small;">Translate business requirements into technical requirements.&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">Make recommendations for modifications or technical solution to increase effectiveness and efficiency.&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">Formulate and define system scope and objective based on user needs and understanding of business processes.</span></div> </li> <li> <div><span style="font-size: small;">Develop, write, and communicate systems design, functional system specifications and functional architecture analysis.&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">Ensure completeness of technical requirements and functional architecture analysis for the design and implementation of system business solutions.&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">Identify gaps or issues.</span></div> </li> <li> <div><span style="font-size: small;">Provide technical guidance on the business impact and opportunities, as needed.&nbsp; Understand and analyze customer&rsquo;s systems and capabilities to determine strengths and weaknesses and provide system improvements/ modifications.</span></div> </li> <li> <div><span style="font-size: small;">Review test plans and monitor testing process to ensure that business results are adequately tested with minimal risk.</span></div> </li> <li> <div><span style="font-size: small;">Develop user and/or system test cases and validate test results during testing as needed.&nbsp; Analyze testing results to ensure the solution meets the needs of the business.&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">Facilitate issue resolution.</span></div> </li> <li> <div><span style="font-size: small;">Document system modifications.&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">Develop system manuals, system training materials and system enhancement communication. Investigate problems and develop recommendation for resolution.&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">Gather data to support recommendations to address problems with appropriate contingency plans.&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">Provide technical expertise to resolve issues.</span></div> </li> <li> <div><span style="font-size: small;">Work closely with developers and end users to ensure technical compatibility and user satisfaction.</span></div> </li> <li> <div><span style="font-size: small;">Conduct feasibility studies and draft proposals for evaluation by appropriate users and managers.&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">May develop business cases.&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">Provide input into expenditures based on the size, scope, and cost of hardware and software components.</span></div> </li> <li> <div><span style="font-size: small;">S</span><span style="font-size: small;">tay abreast of new and emerging technologies.&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">Participate in the evaluation, selection and application of new and emerging tools and techniques as needed.&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">Analyze technology trends to determine impact to the achievement of business goals.&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">Identify issues and make recommendations based on impact of new/emerging technology or modifications to existing systems.</span></div> </li> <li> <div><span style="font-size: small;">Provide input for the development of Service Level Agreements (SLAs) and/or selection of vendors.&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">Evaluate performance against SLAs and recommend changes for improvement.&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">Develop forecasts for services required from vendors.&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">Evaluate vendor performance against SLAs.&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">Ensure SLAs are achieved.</span></div> </li> <li> <div><span style="font-size: small;">Direct team members and foster a team environment.&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">Coach and mentor less experienced team members.&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">Provide performance feedback, as needed as needed.</span></div> </li> <li> <div><span style="font-size: small;">Other duties may be assigned.</span></div> </li> </ul>
Requirements: <div id="requisitionDescriptionInterface.ID1574.row1" class="inlinepanel" title=""> <div id="requisitionDescriptionInterface.ID1574.row1" class="inlinepanel" title=""><strong><span class="subtitle">Qualifications</span></strong></div> <span class="blockpanel"><span class="">&nbsp;</span></span> <div><strong><em><u>Departmental Requirements:</u></em></strong></div> <ul> <li>Ability to create business requirement documents and able to extract requirements from business team&nbsp;</li> <li> <div>Ability to create technical design documents for ERP system projects</div> </li> <li> <div>Proven ability to create PowerPoint presentations and comfortable presenting to&nbsp; project leadership and mid-level management</div> </li> <li> <div>Partner with HR stakeholders, vendors, and cross-functional teams to help drive the implementation of new ERP system capabilities</div> </li> <li> <div>Lead work efforts to accomplish significant improvements in process efficiency, speed, quality, and delivery by proactively identifying opportunities to solve recurring issues, improve inefficient workflows, and enhance user experience within the PeopleSoft ERP System</div> </li> <li> <div>Stay abreast of PeopleSoft and ERP Systems technology best practices and changing technologies to maintain domain expertise and make recommendations for enhancements or change based on changes in HR Strategy</div> </li> <li> <div>Working knowledge of Application Development Life Cycle and experience managing all stages of a systems development project</div> </li> <li> <div>Experience of supporting large scale organizations with successful ERP implementation(s).</div> </li> </ul> <div>&nbsp;</div> <div><strong><em><u>Departmental Preferences:</u></em></strong></div> <div><u></u>&nbsp;</div> <ul> <li>Experience with PeopleSoft HCM 9.2 and PeopleTools 8.54.</li> <li> <div>Experience with Core HR, Benefits, Benefits Administration, Payroll for NA and eCompensation including variable Compensation.&nbsp; &nbsp;&nbsp;</div> </li> <li> <div>Techno-Functional PeopleSoft Consultant in all phases of system life cycle (analysis, design, develop, test, implementation) to support PeopleSoft HCM development initiatives and other related integration efforts.</div> </li> <li> <div>Experience configuring business rules in PeopleSoft HR, Payroll, Benefits, Benefits Administration, Self Service, Manager Self Service, and Workflow Approvals</div> </li> <li> <div>Experience using PeopleCode, Application Package PeopleCode, Application Designer, Application Engine, PeopleTools, and SQR.</div> </li> <li>Working knowledge of PeopleSoft Advanced Tools such as Application Package, Component Interfaces, Integration Broker, Business Interlinks, Workflow, Object Oriented PeopleCode etc.</li> <li>Strong knowledge of Oracle databases, UNIX environment, UNIX shell scripts. <div>Experience in PeopleSoft upgrades including Maintenance Packs, Bundles and Tax Upgrades.&nbsp;</div> </li> </ul> <u></u> <div>&nbsp;&nbsp;</div> <div>&nbsp;</div> <div><strong>EDUCATION AND/OR EXPERIENCE</strong></div> <ul type="disc"> <li>Bachelor&rsquo;s degree in related field preferred.</li> <li>Five (5) years of relevant system solution development, testing and implementation&nbsp; work experience required.</li> </ul> <div>&nbsp;</div> <div><strong>OTHER SKILLS AND ABILITIES</strong></div> <ul type="disc"> <li>Excellent analytical, technical, interpersonal and communication skills.</li> <li>In-depth knowledge of business operations, systems requirements and IT processes.</li> <li>Ability to work independently, or within a team environment.</li> <li>Other related skills and/or abilities may be required to perform this job</li> </ul> </div>