Sales Force Training Manager

<p><strong>With more than 8,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust. Interested in joining us?</strong></p>

Detroit, Mi

Blue Cross Blue Shield of Michigan

When you think of <a href="" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />Learn more about your options as an external candidate. <a href="" target="_blank" rel="noopener noreferrer">Click here</a> to view open positions.&nbsp;

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Competitive Total Compensation Package

Overview: <p>Collaborates with senior leadership on the design and implementation of sales force development interventions in order to streamline and maximize business and human performance.</p>
Responsibilities: <ul> <li>Manage activities of the department including but not limited to planning, problem solving, staff development training, performance assessment, selection, discipline and communication.</li> <li>Create a partnership with internal executive teams to develop competency models and design a technical sales training strategy to meet business objectives and a sales curriculum.</li> <li>Participate in corporate workgroups and committees to promote needs of Agents, Managing Agents and internal sales staff.</li> <li>Responsible for personal growth and development in Training and Development including current technology and consulting practices.</li> <li>Review vendor proposals, monitor quality of material, manage cost and assess effectiveness.</li> <li>Solve complex technical problems, develop and recommend new alternatives.</li> <li>Facilitate training sessions and webinars as needed.</li> <li>Observe and evaluate trainers during facilitation of both in-person and webinar courses.</li> <li>Schedule training sessions and assign trainers to facilitate.</li> <li>Manage logistics associated with training courses (arranging locations, communications, registration, etc.).</li> <li>Perform other related duties as required.</li> </ul>
Requirements: <ul> <li>Bachelor's Degree in Business Administration, Education/Instructional Design, Performance Management or related area required.&nbsp; Master's Degree in related field preferred.&nbsp;</li> <li>Five (5) to ten (10) years experience in Human Resources or related area including experience in a leadership role.</li> <li>Five (5) years of significant sales force development experience required, including experience in selling, managing sales people, training and/or working with sales people.</li> <li>Excellent analytical, organizational, problem resolution, verbal, listening and written communication skills.</li> <li>Ability to work effectively with senior leaders in sales (internal and external) in a team environment and communicate technical information.&nbsp;</li> <li>Thorough business knowledge including market opportunities, industry and competitive forces, organizational capabilities, financial management and sales force operational management.</li> <li>Deep understanding of human performance theories, tools and practices.</li> <li>Proven track record of delivering high quarterly business results.</li> <li>Deep understanding of human performance and adult training theories, tools and practices.</li> <li>Proven track record of delivering high quarterly business results.</li> <li>Ability to understand and articulate sales processes and selling concepts to sales personnel.</li> <li>Ability to facilitate training sessions for groups.</li> <li>Other related skills and/or abilities may be required to perform this job.</li> </ul> <p><em>All qualified applicants will receive consideration for employment without regard to, among other grounds race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.</em></p>