Portfolio Manager

<p><strong>With more than 8,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust. Interested in joining us?</strong></p>

Detroit, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="https://www.bcbsm.com/" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="http://www.bcbsm.com/index/about-us/our-company.html" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />Learn more about your options as an external candidate. <a href="https://bcbsm.taleo.net/careersection/2/jobsearch.ftl?lang=en" target="_blank" rel="noopener noreferrer">Click here</a> to view open positions.&nbsp; http://www.bcbsm.com

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Competitive Total Compensation Package

Overview: <p>The Portfolio Manager will be accountable for an assigned BCN business portfolio in conjunction with all related work managed by the Operations Performance Management division in BCN.&nbsp; Responsible for building relationships with functional areas The position supports the Director of Operations Performance Management and has responsibility for oversight on work efforts that develop within the Portfolio Manager&rsquo;s assigned business portfolio.&nbsp;</p>
Responsibilities: <ul> <li>Assist business area in evaluating current state and working collaboratively with them to identify improvement opportunities that support meeting their business objectives.</li> <li>Coordination with BCBSM functional areas</li> <li>Oversight and coordination of Open Enrollment activities</li> <li>Build effective relationships with business area leadership and staff and other support areas (e.g., Business Configuration Unit, Information Services).</li> <li>Support individual project managers in all project related activities, and ensure that all projects managed in assigned business portfolio adhere to delivering operational excellence</li> <li>Oversight/accountability of successful completion of project goals and objectives as defined in the project.</li> <li>Prioritize project initiatives in collaboration with the business sponsor, assignment of individual project manager to projects and/or acting as project manager when necessary.</li> <li>Define initial scope definition in support of identified portfolio opportunities.</li> <li>Develop and monitor of project timeline(s) and project plans(s).</li> <li>Track portfolio related success measures identified. Develop process metrics and corrective action plans.</li> <li>Manage contracted resources/consultant roles and work requirements, as necessary.</li> <li>Track market trends and influences on the industry.</li> <li>Identify, document and communicate organization risks, inconsistencies, tactical and strategic product and process improvement opportunities for assigned business area (s).&nbsp;</li> <li>Stay aware of industry trends and influences that may affect Blue Care Network and or portfolio functional area in its quest to become best-in-class.</li> <li>Other duties may be assigned.</li> </ul>
Requirements: <ul> <li>Bachelor&rsquo;s degree in business or Health Care Administration, Computer or Engineering fields preferred, masters level degree a plus.</li> <li>Demonstrated ability to assist business area in identifying business requirements, risks, and steps needed to achieve deliverables required.</li> <li>Demonstrated ability to build, motivate and lead cross-functional teams to accomplish program results required (including contracted resources as needed).</li> <li>Ability to analyze both internal and external factors and assess potential effects on projects/organizational goals required.</li> <li>Ability to lead large scale projects while effectively managing organizational change required.</li> <li>Prior management experience including staff development preferred.</li> <li>Experience working with/managing the effectiveness of outside contracted resources and consultants preferred.</li> <li>Significant knowledge of methodologies and practices for project control, tracking and status reporting.</li> <li>Capabilities to identify and quickly resolve issues which may impede program time/cost/quality objectives required.</li> <li>Strong organization, administrative and interpersonal skills</li> <li>Must be action oriented, quick learner, and ambitious.</li> <li>Analytical, problem-solver with excellent verbal and written communication skills</li> <li>Project and change management skills required.</li> <li>Business process redesign and process improvement skills preferred.</li> <li>Must demonstrates initiative, ownership, and accountability.</li> <li>Completion of Total Quality course(s) or equivalent experience (e.g. 'Six Sigma' Business Process Re-Engineering, Malcolm Baldridge) a plus</li> <li>Operational experience (desired)</li> <li>Supervisory experience required.</li> <li>Prior Project / Program management required.</li> <li>Team Building, staff development, and industry knowledge preferred.</li> <li>Five - seven years experience in project management with a focus on administration of large-scale and complex projects such as business consolidation, re-engineering or product line implementation required.</li> <li>Demonstrated effectiveness in a project management role within BCN or health care arena preferred.</li> <li>Experience with project management applications, presentation development tools, and analysis tools required.</li> <li>Experience working with internal and external customers required.</li> <li>Experience organizing and facilitating effective meetings required.</li> <li>Prior experience with relationship building, staff management and development required.</li> <li>Must be prepared to work under pressure and in conjunction with timeframes and demands to support and meet customer exceptions.</li> <li>Will need to be able to attend off-site meetings.</li> <li>Must be able to attend regular on-site meetings with assigned business portfolio resources in support of the portfolio management relationship.</li> </ul> <p><strong><u>DEPARTMENT REQUIREMENTS</u></strong></p> <ul> <li>Experience with project management methodology and tools for project control, tracking, and status reporting required</li> <li>Experience developing and carrying out executive level presentations.&nbsp;&nbsp;</li> <li>Completion of project management certification or business process improvement certification a plus</li> <li>Experience with Business Readiness (e.g. Business Processes) preferred</li> <li>Demonstrated ability to organize and analyze projects in collaboration with business owners in conjunction with corporate business goals and in consideration of internal and external factors.</li> <li>Demonstrated ability to identify and manage project issues and risks which may impede program time/cost/quality objectives.</li> <li>Demonstrated ability to manage organizational change.</li> <li>Ability to organize and analyze projects in collaboration with business owners required.</li> </ul> <p><em>All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.</em></p>