Systems Administrator I

With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.

Detroit, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />Learn more about your options as an external candidate. <a href="" target="_blank" rel="noopener noreferrer">Click here</a> to view open positions.

keywords: process management,design,support,analysis,provide,document,telecommunications,performance,notify,skills,degree,technology,knowledge,professional


Competitive Compensation and Benefits Package

Overview: Provide support for operating systems, networks, storage systems, and tape libraries as defined by departmental requirements. Maintain and monitor the infrastructure environment. Deploy the release of new technologies as well as design, install, configure, maintain and perform testing of operating systems, networks, and related utilities and hardware. Follow defined procedures to monitor systems and resolve problems. Work on one or more base work initiatives. May support one or more systems or applications of low to medium complexity.
Responsibilities: <ul> <li> <div>Perform routine maintenance tasks for infrastructure systems.</div> </li> <li> <div>Perform health checks based on checklists.</div> </li> <li> <div>Monitor system-operating capacity in terms of disk space, tape storage and CPU utilization. Monitor hardware/software activities and resource utilization for capacity planning. Identify problems and optimize performance, as needed. Prepare performance and control reports. Validate test results. Provide feedback on test results.</div> </li> <li> <div>Analyze and report on operational metrics to understand performance and to ensure success in process improvements.</div> </li> <li> <div>Provide production support. Troubleshoot problems by analyzing root causes and evaluating multiple options. In case of failure events, notify users, and fix the problem or escalate to senior members Recommend procedures and controls for problem resolution or create temporary solutions until permanent solutions can be implemented. Document problem status and resolution.</div> </li> <li> <div>Report security issues when appropriate. Adhere to security requirements.</div> </li> <li> <div>Test and execute backup and disaster recovery for operating systems, databases, and servers. Document new or modified functions, test activities and results according to policies and procedures.</div> </li> <li> <div>Other duties as assigned.</div> </li> </ul> <p><strong><span style="font-size: small;">NETWORK AND TELECOM DEPARTMENTAL REQUIREMENTS</span></strong></p> <ul> <li> <div><span style="font-size: small;">Install, configure and maintain approved telecom/network hardware and software components.&nbsp; Maintain telecom systems or WAN, LAN and the local Internet, remote access, VPNs, and connectivity protocols.</span></div> </li> <li> <div><span style="font-size: small;">Implement predetermined telecom/network software or hardware changes.</span></div> </li> <li> <div><span style="font-size: small;">Establish WAN, LAN, device profiles, device environments, directories, and security for networks being installed.</span></div> </li> <li> <div><span style="font-size: small;">Monitor facilities bandwidth requirements and schedule requests for additional bandwidth.</span></div> </li> <li> <div><span style="font-size: small;">Adjust bandwidth on a daily or weekly basis.&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">Provide support for connectivity or related network/communication issues for the user community.</span></div> </li> <li> <div><span style="font-size: small;">Monitor installed telecom equipment.</span></div> </li> </ul>
Requirements: <p><strong><span style="font-size: small;">EDUCATION AND/OR EXPERIENCE</span></strong></p> <ul> <li><span style="font-size: small;">Associate's degree in related field preferred.</span></li> <li><span style="font-size: small;">One (1) year of relevant technology work experience required.</span></li> <li><span style="font-size: small;">Basic knowledge of system environments, servers, storage devices, information security, or networks/ telecommunications required.</span></li> </ul> <p><strong><span style="font-size: small;">OTHER SKILLS AND ABILITIES</span></strong></p> <ul> <li><span style="font-size: small;">Analytical thinking skills.</span></li> <li><span style="font-size: small;">Ability to work independently, or within a team environment.</span></li> <li><span style="font-size: small;">Written and verbal communication skills interpersonal skills.</span></li> <li><span style="font-size: small;">Data gathering and reporting skills.</span></li> <li><span style="font-size: small;">The ability to be flexible and adapt easily to changes.</span></li> <li><span style="font-size: small;">Other related skills and/or abilities may be required to perform this job.</span></li> </ul>