Senior Analyst-Configuration - MA System Liaison-Detroit, Tower

With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.

Detroit, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="https://www.bcbsm.com/" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="http://www.bcbsm.com/index/about-us/our-company.html" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />Learn more about your options as an external candidate. <a href="https://bcbsm.taleo.net/careersection/2/jobsearch.ftl?lang=en" target="_blank" rel="noopener noreferrer">Click here</a> to view open positions. http://www.bcbsm.com

keywords: departmental preferences,implementation,organization,analysis,provide,teamwork,leadership,develop,leadership,departmental requirements,degree,experience,analysis

Full-Time

Competitive Compensation and Benefits Package

Overview: Responsible for leading the development and implementation of programs and strategies by identifying insights that enhance business decision making capability. This includes developing or changing workflows and implementing process improvements to enhance organizational products, programs, and services to our customers.<br /> <p><span style="font-size: medium;"><strong><span style="font-family: Arial;">DEPARTMENTAL PREFERENCES</span></strong></span></p> <ul> <li> <div><span style="font-family: Arial; font-size: medium;">Claim configuration knowledge on ika systems or other claim processing system preferred.</span></div> </li> <li> <div><span style="font-family: Arial; font-size: medium;">Medical billing and coding certification preferred.</span></div> </li> <li> <div><span style="font-family: Arial; font-size: medium;">Knowledge of ITS claim process preferred.</span></div> </li> </ul>
Responsibilities: <ul> <li>Identify and analyze operational data and develop insights in support of business objectives.</li> <li>Develop and improve workflows and business processes within defined areas to improve customer service, decrease operational costs and improve overall quality.</li> <li>Identify and/or analyze business problems and develop recommendations for solutions to problems.</li> <li>Lead the development and implementation of projects and/or teams in order to produce desired results.</li> <li>Document and communicate project concepts, milestones and results.</li> <li>Recommend and assist with implementing standard policies and procedures.</li> <li>Ensure that corporate compliance is communicated, implemented and monitored on an ongoing basis.</li> <li>Participate in&nbsp;claims systems configuration,&nbsp;testing, develop procedures/controls and provide recommendations for the ongoing improvement of the updated process.</li> <li>Provide support to internal departments and external entities by answering questions, supplying information and training.</li> </ul>
Requirements: <ul> <li><span style="font-family: Arial; font-size: medium;">Bachelor's Degree in a related field is preferred.</span></li> <li><span style="font-family: Arial; font-size: medium;">Four (4) years of experience in a related field is required.</span></li> <li><span style="font-family: Arial; font-size: medium;">Excellent analytical and problem-solving skills to identify, evaluate, recommend and implement changes to processes or procedures to address problems and improve departmental effectiveness.</span></li> <li><span style="font-family: Arial; font-size: medium;">Organizational skills and ability to prioritize; must be able to lead multiple activities with varying timelines.</span></li> <li><span style="font-family: Arial; font-size: medium;">Excellent verbal, written communication and interpersonal skills.</span></li> <li><span style="font-family: Arial; font-size: medium;">Ability to lead and contribute to the business unit and/or corporate projects.</span></li> <li><span style="font-family: Arial; font-size: medium;">Proficient in Microsoft Office Suites.</span></li> <li><span style="font-family: Arial; font-size: medium;">Ability to develop and maintain effective working relationships.</span></li> </ul> <p><span style="font-size: medium;"><strong><span style="font-family: Arial;">DEPARTMENTAL REQUIREMENTS</span></strong></span></p> <ul> <li> <div><span style="font-family: Arial; font-size: medium;">Knowledge of system implementation, quality control and testing methodologies required.</span></div> </li> <li> <div><span style="font-family: Arial; font-size: medium;">Knowledge of all components of the health care industry, including membership, claims, provider and products.</span></div> </li> </ul>