Technical Lead I-Disaster Recovery

With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.

Detroit, MI (Hybrid)

Blue Cross Blue Shield of Michigan

When you think of <a href="https://www.bcbsm.com/" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.&nbsp;<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="http://www.bcbsm.com/index/about-us/our-company.html" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />For Application Timeline &amp; Selection Process:&nbsp;<a href="https://s3.amazonaws.com/data.vizirecruiter.com/Images/BCBSMCareers+-+Quick+Reference+Guide.pdf" target="_blank" rel="noopener noreferrer">Click Here</a>. Learn more about your options as an external candidate. <a href="https://ejko.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3/requisitions" target="_blank" title="BCBSM" rel="noopener noreferrer">Click here</a> to view open positions. http://www.bcbsm.com

keywords: position summary,consulting,teamwork,analysis,education,experience,knowledge,skills,communication

Mid-level Manager

Competitive Total Compensation Package

Overview: <p><strong>About the Role:</strong>&nbsp;</p> <p>The Technical Lead will plan, build, and run the design &amp; implementation of BCBSM&rsquo;s enterprise-wide DRM (Disaster Recovery Management) program, including testing, policies, maturity models, methodologies, sourcing strategies, plans, metrics and scorecards for all components of the program.</p> <strong><br /><br />Technical Leads are responsible for activities that contribute to planning, creating, and implementing the IT vision and strategy in alignment with the organization&rsquo;s strategic objectives. They contribute to the development of IT standards, best practices, and technology processes or solutions and often serve as consultants in their domain of expertise. Provide technical expertise to develop and refine methodologies and approaches for their specific field of proficiency; provide thought leadership and advance processes, techniques, and methods; and apply these skills and frameworks to solve business problems and achieve organizational objectives. Analyze trends, assess the impact of emerging ideas, practices, and technologies on the business, provide solutions to address technology and business issues, and may manage financial resources while ensuring the development of high-quality solutions. Additionally, they function with autonomy and establish strategic and lasting relationships with key internal and external stakeholders to drive satisfaction with technology capabilities.</strong>
Responsibilities: <ul> <li>Provide recommendation for prioritization of IT initiatives based on disaster recovery/business resiliency needs, IT workload, and budget.&nbsp; Review, analyze and finalize cost estimate plan for DR team/systems.</li> <li>Provide technical guidance on the business impact and opportunities. Develop and present proposals for modifications or replacement systems to improve business results.&nbsp; Recommend options, identify risks and analyze cost vs. benefits.</li> <li>Work with Business and Technical application owners in identifying and maintaining the Tier 0/1 applications/systems list.</li> <li>Oversee the implementation (i.e., testing, issues resolution) of DR systems or modifications.&nbsp;&nbsp;</li> <li>Ensure Technical Recovery Plans and technical solutions meet or exceed customer expectations.</li> <li>Analyze technology trends to determine impact to the achievement of business goals.&nbsp; Perform assessments and provide recommendations based on business relevance, appropriate timing and deployment. Evaluate and ensure the conceptual completeness of DR technical solutions.</li> <li>Motivate direct team members and fosters a team environment.&nbsp;Recommend training programs targeting specific areas of improvement. Provide performance feedback to managers for team members.</li> </ul>
Requirements: <ul> <li>Bachelor&rsquo;s or Master&rsquo;s degree in related field preferred.</li> <li>Minimum seven (7) years of relevant IT and business/industry work experience required.&nbsp;</li> <li>Minimum three (3) years of indirect leadership experience preferred.&nbsp;</li> <li>Experience consulting with people at a variety of levels preferred.</li> <li>Deep knowledge in an area of expertise required.</li> <li>Demonstrated ability to lead and successfully execute IT projects and generate associated business value.&nbsp;</li> <li>Knowledge of project management tools and methodologies required.</li> <li>Knowledge of agile methodology preferred.</li> <li>Knowledge of product management principles preferred.</li> <li>Ability to communicate technical topics in a clear, succinct, and relevant way.</li> <li>Knowledge of current and emerging technologies, technology directions, and strategic application to business needs, including the ability to differentiate between a relevant trend and hype.</li> <li>Applies values, business strategy, policies, precedent, and experience to make complex decisions. Knows when they have enough information to make a decision and makes it. Considers the consequences of a decision and assesses the options before reaching a conclusion.</li> <li>Interacts with clients to identify opportunities that meet organizational and technological needs, as well as meet internal criteria for best practice that meet the client&rsquo;s specific operational requirements as they relate to its organizational strategy. Provides recommendations that align short-term needs with strategic performance drivers.</li> <li>Participates in change initiatives by implementing new directions and providing appropriate information and feedback. Offers ideas for improving work and team processes. Experiments with new approaches and improves productivity through trial and error.</li> <li>Tailors communication style and method (vocabulary, pace, etc.) for the audience. Uses stories, analogies, or examples that effectively illustrate a point. Asks open-ended questions that encourage others to give their point of view. Checks understanding by stating what he/she understands of the message and asking the speaker to verify or clarify.</li> <li>Sets enhanced objectives for self and others. Monitors performance trends and identifies opportunities to improve standards. Provides regular feedback and suggests alternative approaches necessary to ensure that organizational objectives and high standards are achieved. Delegates responsibility and reallocates resources as needed to ensure that priorities are met.</li> <li>Shares new ideas and consistently demonstrates openness to the opinions and views of others. Identifies new and different patterns, trends, and opportunities. Generates solutions that build upon, adapt, and go beyond tradition and status quo.</li> <li>Investigates areas of disagreement. Presents facts, analysis, and conclusions or solutions in a way that demonstrates command of content, factors in perspectives and interests of the audience, and shows what's in it for them or what meets the common good.</li> <li>Analyzes errors, successes and failures, and sets strategies to rectify and increase knowledge. Solicits performance feedback after each assignment. Identifies personal strengths and weaknesses and defines areas for self-development.</li> <li>Creates, explores and implements a strategy for supporting current business needs. Tracks and reviews trend data. Creates components for potential scenarios. Compares and contrasts ways of achieving a prescribed strategy.</li> </ul>