2027 Summer Intern - Business Partner Optimization

With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.

Detroit, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="https://www.bcbsm.com/" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.&nbsp;<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="http://www.bcbsm.com/index/about-us/our-company.html" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />For Application Timeline &amp; Selection Process:&nbsp;<a href="https://s3.amazonaws.com/data.vizirecruiter.com/Images/BCBSMCareers+-+Quick+Reference+Guide.pdf" target="_blank" rel="noopener noreferrer">Click Here</a>. Learn more about your options as an external candidate. <a href="https://ejko.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3/requisitions" target="_blank" title="BCBSM" rel="noopener noreferrer">Click here</a> to view open positions. http://www.bcbsm.com

keywords: position summary,position details,project management,teamwork,education,skills

Non-Manager

Competitive Total Compensation Package

Overview: This intern will support the MA core team with the day-to-day functions of managing the Business Partner servicing team and internal call center operations through reporting, data analysis, and project coordination. This role provides exposure to vendor management, performance metrics, and operations strategy. The intern will contribute to cross-functional initiatives, assist with educational materials, and support planning efforts for Business Partner site visits and internal events. Our intern will gain hands-on experience in business operations, learn how to develop and build professional relationships, develop analytical and communication skills, and build a strong foundation in vendor and call center operations.&nbsp;
Responsibilities: <ul> <li>Pull and analyze daily reports and performance metrics.&nbsp;</li> <li>Develop presentations and educational materials based on call center needs.&nbsp;</li> <li>Support planning and execution of Business Partner meetings and site visits, as well as internal meetings and events.&nbsp;</li> <li>Complete ad-hoc requests from the teams we support and Vendor Relationship manager.</li> <li>Assist the internal call center operations as needed.&nbsp;</li> <li>Provide backup support for the Project Consultant.&nbsp;</li> <li>Collaborate with other lines of business and VBPO interns on cross-functional projects.&nbsp;</li> </ul>
Requirements: <ul> <li>Current undergraduate or graduate student with a 3.0 GPA or higher required.&nbsp;</li> <li>Interns must be enrolled in a college/university or a Master&rsquo;s/PhD program for the duration of the internship.&nbsp;</li> <li>Effective verbal, written communication and interpersonal skills.&nbsp;</li> <li>Strong analytical skills with the ability to work independently and as a member of a team.&nbsp;</li> <li>Excellent organizational skills to deal with multiple projects and priorities.&nbsp;</li> <li>Responsible for maintaining confidential information to the highest degree.&nbsp;</li> <li>Proficient in Microsoft Office suites and applicable BCBSM systems.&nbsp;</li> <li>Ability to develop and maintain effective working relationships.&nbsp;</li> </ul>