Manager-Sales

With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.

Detroit, MI (Hybrid)

Blue Cross Blue Shield of Michigan

When you think of <a href="https://www.bcbsm.com/" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.&nbsp;<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="http://www.bcbsm.com/index/about-us/our-company.html" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />For Application Timeline &amp; Selection Process:&nbsp;<a href="https://s3.amazonaws.com/data.vizirecruiter.com/Images/BCBSMCareers+-+Quick+Reference+Guide.pdf" target="_blank" rel="noopener noreferrer">Click Here</a>. Learn more about your options as an external candidate. <a href="https://ejko.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_3/requisitions" target="_blank" title="BCBSM" rel="noopener noreferrer">Click here</a> to view open positions. http://www.bcbsm.com

keywords: position summary,strategy,management,marketing,analysis,business development,education,experience,knowledge,skills,license,travel

Mid-level Manager

Competitive Total Compensation Package

Overview: <strong>Responsible to plan, organize, control, direct and lead sales office and/or specialized sales area.&nbsp; Accountable for development, planning and leadership to ensure increasing market share and membership for BCBSM and/or BCN to meet corporate goals and objectives.</strong>
Responsibilities: <ul> <li> <div>Plan, organize, and direct activities of an assigned business area including but not limited to planning, training, motivation, staff development, staff selection and communication.&nbsp;&nbsp;<br />&nbsp;</div> </li> <li> <div>Develop sales and customer relation strategies for sales teams and/or customers and coordinate problem resolution to ensure that objectives are met, and problems are resolved to the benefit of customers, agents and the corporation.<br />&nbsp;</div> </li> <li> <div>Monitor and communicate to BCBSM and/or BCN management competitive products, practices, trends, attitudes and issues of customers, labor, community leaders, etc. Develop plans that ensure cohesive working relationships between constituents to maximize sales potential.&nbsp;&nbsp;<br />&nbsp;</div> </li> <li> <div>Ensure prompt, accurate and courteous responses to complex customer inquiries and the efficient handling of administrative services.<br />&nbsp;</div> </li> <li> <div>Provide input for product development, marketing strategy and services as they impact sales results and customer satisfaction.<br />&nbsp;</div> </li> <li> <div>Perform analysis and team management through Salesforce Customer Relationship Management.<br />&nbsp;</div> </li> <li> <div>Responsible for annual forecasting and development of annual business plans and oversight of the implementation for the business area.&nbsp; Set realistic goals for new business, service and retention.<br />&nbsp;</div> </li> <li> <div>Coordinate and prepare the business units annual budget.<br />&nbsp;</div> </li> <li> <div>Execute function and/or area objectives that support increasing membership and continuous business process improvements.<br />&nbsp;</div> </li> <li> <div>Accountable for monitoring and managing adherence to all corporate and divisional policies, procedures and practices, including leadership competencies, customer data administration, resell process, etc.<br />&nbsp;</div> </li> <li> <div>Participate in various forms of community relations to support positive corporate and marketing images.</div> </li> </ul>
Requirements: <ul> <li> <div>Bachelor's Degree in Business Administration, Marketing or related field required.&nbsp;&nbsp;<br />&nbsp;</div> </li> <li> <div>Five (5) to seven (7) years of concept sales or marketing experience.</div> <div>&nbsp;</div> </li> <li> <div>The following licenses are required within 90 days of the employee&rsquo;s start date or the license expiration date: valid Michigan Accident and Health Insurance License and a valid and unrestricted Michigan driver&rsquo;s license is required<br />&nbsp;</div> </li> <li> <div>Three (3) to five (5) years of management experience (e.g., customer, staff, etc.).<br />&nbsp;</div> </li> <li> <div>Excellent analytical, organizational, planning, presentation, problem resolution, sales, verbal and written communication skills.<br />&nbsp;</div> </li> <li> <div>Detailed understanding of decision making, new business and retention efforts, resell and sales processes.&nbsp;<br />&nbsp;</div> </li> <li> <div>Thorough knowledge of BCBSM financial arrangements and funding options.<br />&nbsp;</div> </li> <li> <div>In-depth knowledge of alternative benefit programs, distribution systems, products, procedures, Master Labor Agreement and union structures.<br />&nbsp;</div> </li> <li> <div>Experience in Salesforce Customer Relationship Management preferred.<br />&nbsp;</div> </li> <li> <div>Proficient in current industry standard PC applications and systems.<br />&nbsp;</div> </li> <li> <div>Extensive travel to business locations required.<br />&nbsp;</div> </li> <li> <div>Must meet local and/or national sales and marketing sales competencies as required.<br />&nbsp;</div> </li> <li> <div>Other related skills and/or abilities may be required to perform this job.</div> </li> </ul>