Systems Administrator III Office 365/Sharepoint)

With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.

Detroit, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />Learn more about your options as an external candidate. <a href="" target="_blank" rel="noopener noreferrer">Click here</a> to view open positions.

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Competitive Compensation and Benefits Package

Overview: Provide support for operating systems, networks, information security, storage systems and tape library as defined by departmental requirements.&nbsp; Maintain and monitor the infrastructure environment. Deploy the release of new technologies as well as define improvements for increased system reliability and performance. Lead enterprise base work initiatives and projects. Support multiple systems or applications of medium to high complexity. Act as the technical liaison between operations teams, engineers and architects.&nbsp;
Responsibilities: <ul> <li> <div><span style="font-size: small;">Participate in short- and long-term planning efforts with stakeholders and IT groups. Develop cost/time estimates. Document discussion and agreements.</span></div> </li> <li> <div><span style="font-size: small;">Work with project team to understand business needs.&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">Integrate solutions with other applications and platforms outside the framework.&nbsp; Coordinate development activities with other groups.&nbsp; Develop scripted solutions and automation.</span></div> </li> <li> <div><span style="font-size: small;">Work with engineers on the requirements and provides recommendations for improvements. Forecast utilization patterns and identify modifications or upgrades. Recommend and approve changes/enhancements for improved systems availability, reliability and performance.</span></div> </li> <li> <div><span style="font-size: small;">Lead or provide technical direction for the planning, designing, and execution of testing efforts.&nbsp; Ensure that tests evaluate all possible impacts on the current infrastructure or application.</span></div> </li> <li> <div><span style="font-size: small;">T</span><span style="font-size: small;">rack and monitor improvements to validate improvement results.&nbsp; Develop and maintain metrics around the system and institutes a process for continuous improvement.&nbsp; Perform reviews periodically with users and vendors.&nbsp; Define and ensure continuous monitoring procedures are set according to the standard procedures and requirements.&nbsp; Create a plan to evolve the system to reduce cost and improve system dynamics.&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">Provide level 3 production support.&nbsp; Coordinate problem resolution among a variety of functional areas and provide subject matter expertise support for diagnosing and resolving problems.&nbsp; Recommend the implementation of software or hardware changes to rectify problems.&nbsp; Plan and perform structural changes when necessary.</span></div> </li> <li> <div><span style="font-size: small;">Adhere to security requirements.</span></div> </li> <li> <div><span style="font-size: small;">Lead the design and execution of backup and disaster recovery plan for operating systems, databases, and servers.&nbsp; Lead the implementation of contingency plans.</span></div> </li> <li> <div><span style="font-size: small;">Monitor production, outputs and services to ensure that SLAs and other quality metrics are being met.</span></div> </li> <li> <div><span style="font-size: small;">E</span><span style="font-size: small;">valuate future technologies and make recommendations for software and hardware upgrades. Provide technical leadership, coaching and mentoring to team members.&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">Other duties may be assigned.</span></div> </li> </ul>
Requirements: EDUCATION AND/OR EXPERIENCE<br /> <ul> <li>Bachelor's degree in related field preferred.</li> <li>Five (5) years of relevant information technology, security, network, or database management work experience required.</li> <li>Three (3) years experience administering servers in an enterprise environment and experience designing, configuring, and deploying server hardware required.</li> <li>Relevant certification may be required.</li> <li>Five (5) years administering servers in an enterprise environment and at least five (5) years of experience designing, configuring, and deploying IT systems required.</li> </ul> OTHER SKILLS AND ABILITIES<br /> <ul> <li>Analytical thinking skills.</li> <li>Ability to work independently, or within a team environment.</li> <li>Written and verbal communication skills interpersonal skills.</li> <li>Data gathering and reporting skills.</li> <li>The ability to be flexible and adapt easily to changes.</li> <li>Other related skills and/or abilities may be required to perform this job.</li> </ul>