IT Engineer I

<p>With more than 8,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust. Interested in joining us?</p>

Detroit, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="https://www.bcbsm.com/" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="http://www.bcbsm.com/index/about-us/our-company.html" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />Learn more about your options as an external candidate. <a href="https://bcbsm.taleo.net/careersection/2/jobsearch.ftl?lang=en" target="_blank" rel="noopener noreferrer">Click here</a> to view open positions.&nbsp; http://www.bcbsm.com

keywords: professional,performance,document,analysis,management,technology,support,degree,experience,knowledge

Full-time

Competitive Total Compensation Package

Overview: <strong><span style="font-size: small;">Design, build, test, implement, maintain, and optimize the network, telecommunications, desktop, and mobility systems infrastructure and operations. Monitor and optimize the performance of operating systems and applications. Diagnose system failures and take corrective action.&nbsp; Use strong client service orientation to ensure all requests and problems are resolved. Work on one or more initiatives or work groups&nbsp; to develop/build low to moderately complex systems.</span></strong>
Responsibilities: <ul> <li>Work with team members to understand business needs.&nbsp; Analyze and translate business requirements into system specifications.</li> <li>Develop and document systems to meet business requirements.&nbsp; Develop/build, and test technology solutions to meet business requirements.&nbsp; Install, configure, and test technology and infrastructure systems.</li> <li>Maintain existing security capabilities, making recommendations and implementing appropriate up to date security technologies.</li> <li>Create test files and performs system tests.</li> <li>Assist in the deployment of new, modified or enhanced system components or services.</li> <li>Ensure performance meets the present and future needs of the business. Recommend changes/enhancements for improved systems availability, reliability and performance.&nbsp; Analyze metrics to understand performance and identifies opportunities for continuous improvements. Perform Level 3 issue assessment and resolution on systems.</li> <li>Document new or modified functions, modules and test activities/results.&nbsp; Ensure all documentation is delivered according to specified guidelines and on selected media.</li> <li>Provide coaching and mentoring to less-experienced team members.</li> <li>Other duties as assigned.</li> </ul>
Requirements: <p><strong><span style="font-size: small;">EDUCATION AND/OR EXPERIENCE</span></strong></p> <ul> <li><span style="font-size: small;">Bachelor's degree in related field preferred.</span></li> <li><span style="font-size: small;">3 years of related technology work experience required.</span></li> </ul> <p><strong><span style="font-size: small;">OTHER SKILLS AND ABILITIES</span></strong></p> <ul> <li><span style="font-size: small;">Knowledge of products and services.</span></li> <li><span style="font-size: small;">Ability to be flexible and adapt to changing environments.</span></li> <li><span style="font-size: small;">Written and verbal communication skills and ability to work collaboratively with system users and other technical collegues.</span></li> <li><span style="font-size: small;">Ability to work independently or within a team environment.</span></li> <li><span style="font-size: small;">Analytical thinking skills.</span></li> <li><span style="font-size: small;">Other related skills and/or abilities may be required to perform this job.</span></li> </ul>