Business Consultant - Continuous Improvement

<p>With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.</p>

Detroit, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="https://www.bcbsm.com/" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="http://www.bcbsm.com/index/about-us/our-company.html" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />Learn more about your options as an external candidate. <a href="https://bcbsm.taleo.net/careersection/2/jobsearch.ftl?lang=en" target="_blank" rel="noopener noreferrer">Click here</a> to view open positions.&nbsp; http://www.bcbsm.com

keywords: professional,consulting,leadership,teamwork,performance,continuous improvement,communication,experience,knowledge,degree,skills

Full-time

Competitive Total Compensation Package

Overview: <strong><span style="font-size: small;">Responsible for providing consultative services to executive leadership on a broad range of strategic, organization and operations effectiveness issues resulting in significant improvements, regulatory compliance&nbsp; and positive financial outcomes to organizational processes.</span></strong>
Responsibilities: <ul> <li>Consult with executive leadership on significant issues impacting their business or the organization and provide options for resolution.&nbsp;</li> <li>Lead problem-solving efforts on a portion of engagement projects sponsored by executive leadership in order to achieve business and organizational outcomes.</li> <li>Identify issues, deliver innovative thinking, form hypothesis, design and conduct analysis, synthesize conclusions into business changing recommendations that address issues that prevent efficient and effective delivery of business outcomes and help to implement change with executive leadership teams.</li> <li>Interface regularly with executive sponsor throughout project to gather information on requirements, provide progress updates and present findings and recommendations. Interface routinely with business area directors, managers, and other employees of the organization to gather facts, data and information pertaining to a problem.</li> <li>Lead and facilitate cross-functional project teams focused on improving performance and reducing variation through consistent documentation, procedures, business practices, systems, processes and tools.</li> <li>Provide expertise in analytical methodology used to facilitate data driven decision making, including the collection and monitoring of metrics used to assess, prioritize and select improvement projects.</li> <li>Consult, develop and ensure compliance in the use of competitive production and performance standards. Initiate and lead problem solving efforts working closely with internal and external stakeholders.</li> <li>Other duties may be assigned.</li> </ul> <p>Department Summary:</p> <p>The Business Consultant is a professional with strong industry and subject matter experience and a record of professional and academic achievement.&nbsp; You must be capable, and comfortable, of working and communicating with all levels of an organization, from the line-level to the executive suite.&nbsp; You may occasionally work on an independent basis, but&nbsp;should&nbsp;also be capable&nbsp;of working with and leading teams by providing relevant knowledge and direction whether as a direct team participant or as a mentor.&nbsp; Your work may also include leading multiple project work streams, small engagement teams or components of larger, more complex engagements.&nbsp; You will work side-by-side with company leadership and other consultants at all levels, with targeted exposure to executives. &nbsp;As a member of the Continuous Improvement department, you will display the capacity and desire for&nbsp;professional&nbsp;continuous improvement and growth.&nbsp; This position also requires the ability to deal with uncertainty in a changing environment, often with little or no direction.&nbsp; Leveraging a hypothesis-driven approach and detailed analysis, you will derive solutions that will be captured within an effective storyline.&nbsp; Problem and conflict resolution skills are essential, as is negotiation ability.</p> <p>&nbsp;</p> <p>As a Business Consultant, your responsibilities will include managing deliverables, developing meaningful insights from quantitative and qualitative analyses, setting engagement objectives and scope, developing work plans and coordinating activities across project teams when applicable.&nbsp; You will formulate both tactical and strategic recommendations for business improvement.&nbsp; The projects that you work on will be complex, cross-functional engagements with a variety of possible outcomes to be evaluated for effectiveness.&nbsp; The subject matter of projects can be very broad, from those that require in-depth data analysis, to those that address corporate structure, direction or policy. &nbsp;Examples include: process cost identification, future-state design, organizational re-structuring, administrative cost reduction, and process efficiency.&nbsp; You will also be responsible for guiding and participating in the development and delivery of succinct and insightful presentations to company leadership and executives.&nbsp; The opportunity to interact with company leadership and executives will provide you with greater insight into company challenges and opportunities as well as in the larger health care and insurance industry.</p>
Requirements: <ul> <li>Bachelor's Degree in Finance, Accounting, Engineering, Business, Computer Science or related field is required.</li> <li>A minimum of seven years of experience with increasing responsibility in business unit consulting with an emphasis on business management, process improvement and strategic planning.</li> <li>Two years in business or process improvement projects and two years&rsquo; experience in leading teams.</li> <li>Proficient in application of statistical analysis of business problems.</li> <li>Proficient in development and analysis of process maps.</li> <li>Proficient in project management practices.</li> <li>Proficient in use of Microsoft Office and other computer software.</li> <li>Excellent organization skills and ability to effectively multi task in a dynamic and fast paced environment.</li> <li>Strong analytical, written and verbal communication skills.</li> <li>Ability to lead and facilitate cross functional team meetings.</li> <li>Ability to train others in department specific project methodology.</li> <li>Other related skills and/or abilities may be required to perform this job.</li> </ul>