Project Manager - Business Project Mgmt Office

<p>With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.</p>

Southfield, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />Learn more about your options as an external candidate. <a href="" target="_blank" rel="noopener noreferrer">Click here</a> to view open positions.&nbsp;

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Competitive Total Compensation Package

Overview: <p>Accountable for management of a project throughout the planning and execution lifecycle of a program/project and drive outcome by:&nbsp;</p> <ul> <li>Directly and/or indirectly managing teams involved in planning, organizing, and implementing complex application and system implementation projects.</li> <li>Oversees development of high-level plans and schedules, including goals, risks, and resource allocation.</li> <li>Directs, motivates, and develops project managers and supporting resources, maximizing their individual contribution, their professional growth, and their ability to function effectively with their colleagues as a team.</li> <li>Oversees client/customer/sponsor relations to ensure that service expectations are developed and met.</li> </ul>
Responsibilities: <ul> <li><span style="font-size: small;"><strong>All activities required to plan and mobilize the program including:</strong></span> <ul> <li><span style="font-size: small;"><strong>Initial Planning</strong></span></li> <li><span style="font-size: small;"><strong>Value Identification</strong></span></li> <li><span style="font-size: small;"><strong>Stakeholder Management</strong></span></li> <li><span style="font-size: small;"><strong>Solution Blueprint and Impact Identification</strong></span></li> <li><span style="font-size: small;"><strong>Sourcing Decisions</strong></span></li> <li><span style="font-size: small;"><strong>Business Readiness</strong></span></li> <li><span style="font-size: small;"><strong>Governance</strong></span></li> <li><span style="font-size: small;"><strong>Quality Management</strong></span></li> <li><span style="font-size: small;"><strong>Work plan and Release Management</strong></span></li> <li><span style="font-size: small;"><strong>Financial Management</strong></span></li> <li><span style="font-size: small;"><strong>Resource Management</strong></span></li> </ul> </li> <li><span style="font-size: small;"><strong>All activities required to monitor and control the project including:</strong></span> <ul> <li><span style="font-size: small;"><strong>Value Management (business case, metric outcomes, procurement, etc.)<br /></strong></span></li> <li><span style="font-size: small;"><strong>&nbsp;Execution Management (governance, scope and requirements, stakeholder expectations, performance/reporting, issues/ risks and quality, work plan and time, business readiness, releases, etc.)</strong></span></li> <li><span style="font-size: small;"><strong>Asset Management (suppliers/vendors, resources/rosters, configuration, work environment, etc.)</strong></span></li> </ul> </li> <li><span style="font-size: small;"><strong>All activities required to close a program including:</strong></span> <ul> <li><span style="font-size: small;"><strong>Total value capture summary, closure report, updated retirement plan (if required), updated business/enterprise architecture models, updated SLA/license agreements, etc</strong></span></li> </ul> </li> <li><span style="font-size: small;"><strong>Maintain compliance with the necessary standards, processes, playbooks, checklists, artifacts, tools and templates as prescribed.</strong></span></li> <li><span style="font-size: small;"><strong>Where appropriate, ensure impacted business resources identify and focus on future capable business model/process opportunities in the building/capturing of value (vs. only cost/schedule metrics).</strong></span></li> <li><span style="font-size: small;"><strong>Facilitate effective decision-making regarding prioritization, capacity, sourcing, vendor /partner optimization across the project.</strong></span></li> <li><span style="font-size: small;"><strong>Work with IT and business architecture to define impacts and opportunities to reduce complexity/cost of technology architecture in support of future state capabilities being implemented.</strong></span></li> <li><span style="font-size: small;"><strong>Facilitate and support processes/resources dedicated to specific value outcome identification, value milestone identification, value tracking and capture.</strong></span> <ul> <li><span style="font-size: small;"><strong>Interact as required with the following supporting functions for the purpose of administration and control:</strong></span></li> <li><span style="font-size: small;"><strong>Audit for issue transparency and risk</strong></span></li> <li><span style="font-size: small;"><strong>Finance for cost transparency and reporting</strong></span></li> <li><span style="font-size: small;"><strong>Compliance for legal and mandate issues</strong></span></li> <li><span style="font-size: small;"><strong>HR for organization design and skill set identification</strong></span></li> <li><span style="font-size: small;"><strong>Corporate project services for tools and reporting standards&nbsp;&nbsp;</strong></span></li> </ul> </li> </ul> <div><span style="font-size: small;"><strong>Other duties may be assigned.</strong><br /></span></div> <div>&nbsp;</div> <div><span style="font-size: small;">Supports the product and process improvement function and various teams throughout BCN including project management, change management, and implementation support; responsible for awareness of industry trends and influences. Manages variety of projects including charter and work plan development, issue tracking and status reporting. Facilitates workgroup meetings. Identifies, documents and communicates organization risks, inconsistencies and opportunities in a constructive manner. Develops and monitors project timelines and project plans. Tracks project success measures and deliverables. Adheres to project management checklists and methodologies. Communicates status updates to project sponsors and others as required.&nbsp;&nbsp;</span><span style="font-size: small;">Tracks market trends and influences on the industry.</span></div>
Requirements: <ul> <li><span style="font-size: small;">Bachelor's Degree with major in Business or Health Administration, Computer Science or Engineering required.&nbsp; Master's degree preferred.&nbsp;</span></li> <li><span style="font-size: small;">Three (3) years experience in project management; focused on administration of large scale and complex projects such as business consolidation, re-engineering or product line implementation required.</span></li> <li><span style="font-size: small;">Demonstrated experience with project management methodology and tools related to project control, tracking and status reporting required.</span></li> <li><span style="font-size: small;">Previous project management experience within BCN or health care environment and industry knowledge preferred.</span></li> <li><span style="font-size: small;">Project management or business process improvement certification preferred.</span></li> <li><span style="font-size: small;">Excellent verbal and written communication skills including ability to conduct presentations.</span></li> <li><span style="font-size: small;">Excellent interpersonal skills and customer service skills including the ability to interact with internal and external customers at all levels.</span></li> <li><span style="font-size: small;">Excellent organizational skills with the ability to handle multiple projects and timelines.</span></li> <li><span style="font-size: small;">Demonstrated ability to compile business requirements, identify project issues, assess risks and produce meaningful status reports.</span></li> <li><span style="font-size: small;">Demonstrated ability to facilitate effective meetings, lead and motivate project teams.</span></li> <li><span style="font-size: small;">Advanced PC skills and knowledge of Microsoft Office Suite and Project Management software, reporting and analysis tools.</span></li> <li><span style="font-size: small;">Must demonstrate initiative, ownership and accountability.</span></li> <li><span style="font-size: small;">Business process re-design and process improvement skills preferred.</span></li> <li><span style="font-size: small;">Other related skills and/or abilities may be required to perform this job.</span></li> </ul> <p>&nbsp;</p> <p><span style="font-size: small;"><strong><u>DEPARTMENT REQUIREMENTS/PREFERENCES</u></strong></span></p> <ul> <li><span style="font-size: small;">Minimum four years (4) years related project management experience preferred.</span></li> <li><span style="font-size: small;">Knowledge of health insurance business capabilities and operational processes.</span></li> <li><span style="font-size: small;">Knowledge of health insurance information technology applications and systems.</span></li> <li><span style="font-size: small;">Excellent analytical, organizational, verbal, written and presentation communication skills.</span></li> <li><span style="font-size: small;">Experience with the following project management standards and functions:</span> <ul> <li><span style="font-size: small;">Governance and Executive Sponsor/Steering Committee coordination and participation</span></li> <li><span style="font-size: small;">Stakeholder expectations management&nbsp;<br /></span></li> <li><span style="font-size: small;">Scope, requirements and change control management</span></li> <li><span style="font-size: small;">Risk and issue management</span></li> <li><span style="font-size: small;">Business case and value capture management</span></li> <li><span style="font-size: small;">Estimating, budget and financial management</span></li> <li><span style="font-size: small;">Work breakdown structure, release planning and management</span></li> <li><span style="font-size: small;">Sourcing, vendor engagement, procurement coordination and resource roster management</span></li> <li><span style="font-size: small;">Performance and value outcome monitoring and reporting management</span></li> </ul> </li> <li><span style="font-size: small;">A high proficiency level in specific job related skills is required.</span></li> <li><span style="font-size: small;">Other related skills and/or abilities may be required to perform this job.</span></li> </ul>