Sales Manager

<p>With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.</p>

Flint, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />Learn more about your options as an external candidate. <a href="" target="_blank" rel="noopener noreferrer">Click here</a> to view open positions.

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Competitive Total Compensation Package

Overview: Blue Cross Blue Shield of Michigan is seeking a professional health care manager with account management retention/sales/marketing experience.<br /><br />Responsible to plan, organize, control, direct and lead sales office and/or specialized sales area. Accountable for development, planning and leadership to ensure increasing market share and membership for BCBSM and/or BCN to meet corporate goals and objectives.
Responsibilities: <ul> <li>Plan, organize and direct activities of an assigned business area including but not limited to planning, training, motivation, staff development, staff selection and communication.</li> <li>Develop sales and customer relation strategies for sales teams and/or customers and coordinate problem resolution to ensure that objectives are met and problems are resolved to the benefit of customers, agents and the corporation.</li> <li>Monitor and communicate to BCBSM and/or BCN management competitive products, practices, trends, attitudes and issues of customers, labor, community leaders, etc.</li> <li>Develop plans that ensure cohesive working relationships between constituents to maximize sales potential.</li> <li>Ensure prompt, accurate and courteous responses to complex customer inquiries and the efficient handling of administrative services.</li> <li>Provide input for product development, marketing strategy and services as they impact sales results and customer satisfaction.</li> <li>Responsible for annual forecasting and development of annual business plans and oversight of the implementation for the business area.</li> <li>Set realistic goals for new business, service and retention.</li> <li>Coordinate and prepare the business units annual budget.</li> <li>Execute function and/or area objectives that support increasing membership and continuous business process improvements.</li> <li>Accountable for monitoring and managing adherence to all corporate and divisional policies, procedures and practices, including leadership competencies, customer data administration, resell process, etc.</li> <li>Participate in various forms of community relations to support positive corporate and marketing images.</li> <li>Other duties may be assigned.</li> </ul>
Requirements: <strong>What the right candidates bring:</strong><br /> <ul> <li>Ability to lead team of retention Account Managers.</li> <li>Ability to lead large agency groups.</li> <li>Mid MI and Southeast MI regional travel required with some overnight stays.</li> <li>Bachelor's degree in Business, Marketing or related field required.</li> <li>Five (5) to seven (7) years' health care retention/sales/marketing experience.</li> <li>Three (3) to five (5) years' management experience.</li> <li>Ability to lead team of Account Managers.</li> <li>Ability to lead large agency groups.</li> <li>Mid MI and Southeast MI travel required with some overnight stays.</li> <li>Bachelor's Degree in Business Administration, Marketing or related field required.</li> <li>Five (5) to seven (7) years of concept sales or marketing experience.</li> <li>Three (3) to five (5) years of management experience (e.g., customer, staff, etc.).</li> <li>Excellent analytical, organizational, planning, presentation, problem resolution, sales, verbal and written communication skills.</li> <li>Detailed understanding of decision making, new business and retention efforts, resell and sales processes.</li> <li>Thorough knowledge of BCBSM financial arrangements and funding options.</li> <li>In-depth knowledge of alternative benefit programs, distribution systems, products, procedures, Master Labor Agreement and union structures.</li> <li>Proficient in current industry standard PC applications and systems.</li> <li>Valid Michigan driver's license required.</li> <li>Extensive travel to business locations required.</li> <li>Must meet local and/or national sales and marketing sales competencies as required.</li> <li>Other related skills and/or abilities may be required to perform this job.</li> </ul> <strong>Certificates, Licenses, Registrations:</strong><br /><br />The following licenses are required within 90 days of the employee's start date or 90 days from license expiration date.<br /> <ul> <li>Valid Michigan Accident and Health Insurance License.</li> <li>Valid and unrestricted driver's license is required.</li> </ul> <em>All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.</em>