Systems Administrator III

<p>With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.</p>

Detroit, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />Learn more about your options as an external candidate. <a href="" target="_blank" rel="noopener noreferrer">Click here</a> to view open positions.

keywords: support,technical,quality assurance,analysis,leadership,production,solutions,consulting,performance,maintain,document,forecast,engineering,experience,operations,teamwork,degree,department needs,communication,support,reporting,certification,professional


Competitive Total Compensation Package

Overview: <p>Provide support for operating systems, networks, information security, storage systems and tape library as defined by departmental requirements.&nbsp; Maintain and monitor the infrastructure environment. Deploy the release of new technologies as well as define improvements for increased system reliability and performance.&nbsp; Lead enterprise base work initiatives and projects.&nbsp; Support multiple systems or applications of medium to high complexity.&nbsp; Act as the technical liaison between operations teams, engineers and architects.<br /><br /></p>
Responsibilities: <ul> <li>Participate in short- and long-term planning efforts with stakeholders and IT groups. Develop cost/time estimates. Document discussion and agreements.</li> <li>Work with project team to understand business needs.</li> <li>Integrate solutions with other applications and platforms outside the framework.&nbsp; Coordinate development activities with other groups.&nbsp; Develop scripted solutions and automation.</li> <li>Work with engineers on the requirements and provides recommendations for improvements. Forecast utilization patterns and identify modifications or upgrades. Recommend and approve changes/enhancements for improved systems availability, reliability and performance.</li> <li>Lead or provide technical direction for the planning, designing, and execution of testing efforts.&nbsp; Ensure that tests evaluate all possible impacts on the current infrastructure or application.</li> <li>Track and monitor improvements to validate improvement results.&nbsp; Develop and maintain metrics around the system and institutes a process for continuous improvement.&nbsp; Perform reviews periodically with users and vendors.&nbsp; Define and ensure continuous monitoring procedures are set according to the standard procedures and requirements.&nbsp; Create a plan to evolve the system to reduce cost and improve system dynamics.</li> <li>Provide level 3 production support.&nbsp; Coordinate problem resolution among a variety of functional areas and provide subject matter expertise support for diagnosing and resolving problems.&nbsp; Recommend the implementation of software or hardware changes to rectify problems.&nbsp; Plan and perform structural changes when necessary.</li> <li>Adhere to security requirements.</li> <li>Lead the design and execution of backup and disaster recovery plan for operating systems, databases, and servers.&nbsp; Lead the implementation of contingency plans.</li> <li>Monitor production, outputs and services to ensure that SLAs and other quality metrics are being met.</li> <li>Evaluate future technologies and make recommendations for software and hardware upgrades. Provide technical leadership, coaching and mentoring to team members.</li> <li>Other duties may be assigned.</li> </ul>
Requirements: <p><u>Education and/or Experience</u>:</p> <ul> <li>Bachelor's degree in related field preferred.</li> <li>Five (5) years of relevant information technology, security, network, or database management work experience required.</li> <li>Three (3) years experience administering servers in an enterprise environment and experience designing, configuring, and deploying server hardware required.</li> <li>Relevant certification may be required.</li> <li>Five (5) years administering servers in an enterprise environment and at least five (5) years of experience designing, configuring, and deploying IT systems required.</li> </ul> <p><u>Departmental Preferences</u>:</p> <ul> <li>Ensures long-term requirements of systems operations and administration are included in the overall information systems planning of the organization.</li> <li>Ensures that systems and servers is installed, configured and maintained correctly.</li> <li>Directs the activities of project team members as appropriate.</li> <li>Operational Support, Maintenance, Troubleshooting and Administration of production systems.</li> <li>Determines system enhancements and tuning</li> <li>Must have the experience integrating technologies such as LDAP and Active Directory &bull; 3+ years of working experience supporting logon, registration, and identity systems</li> <li>5+ years of experience with Web Development technologies like Java.</li> <li>3+ years of experience with databases like MS SQL Servers, Oracle etc.</li> <li>Preferred experience with other tools and technologies like ISIM (TIM), SUN Identity and Access Management, Oracle WaveSe.</li> </ul> <p><u>Other Skills and Abilities</u>:</p> <ul> <li>Analytical thinking skills.</li> <li>Ability to work independently, or within a team environment.</li> <li>Written and verbal communication skills interpersonal skills.</li> <li>Data gathering and reporting skills.</li> <li>The ability to be flexible and adapt easily to changes.</li> <li>Other related skills and/or abilities may be required to perform this job.</li> </ul>