Sr Financial Analyst - Customer Experience

<p>With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.</p>

Detroit, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />Learn more about your options as an external candidate. <a href="" target="_blank" rel="noopener noreferrer">Click here</a> to view open positions.

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Competitive Total Compensation Package

Overview: <p>Leadership responsibility to coordinate the development and implementation of programs and strategies to improve service to our customers.</p>
Responsibilities: <p><strong>Primary Responsibilities</strong></p> <ul> <li>Administer requisitions and purchased orders.</li> <li>Administer requisitions for employees and contractors.</li> <li>Prepare budgets, forecasts and projections.</li> <li>Perform month-end close including recording of needed accruals.</li> <li>Perform monthly variance analysis.</li> <li>Prepare monthly financial budget performance report and other reports.</li> <li>Prepare financial analyses, account reconciliations and schedules.</li> </ul> <p><strong>Additional Duties</strong></p> <ul> <li>Develop and improve work flows and business processes within area(s) to improve customer service, decrease operational costs and improve overall quality.</li> <li>Identify and/or analyze business problems and devise procedures for solutions to the problems. Effectively lead projects/teams in order to produce desired results.</li> <li>Responsible for corporate communication of project results.</li> <li>Recommend and assist with implementing standard policies and procedures for providing routine service.</li> <li>Assure that corporate compliance is communicated, implemented and monitored on an ongoing basis.</li> <li>Participate in systems testing, develop procedures/controls and provide recommendations for the ongoing improvement of the updated process.</li> <li>Assist personnel (both internal and external) by answering questions, supplying information and training.</li> <li>Develop and maintain an effective working relationship with customers.</li> <li>Other duties may be assigned.</li> </ul>
Requirements: <ul> <li>Bachelor's Degree in related field preferred.&nbsp; Accounting major is a plus.</li> <li>Four (4) to seven (7) years experience in related field.</li> <li>Supervisory and/or Analyst experience required with proven experience in operational analysis, data analysis, and problem resolution type activities.</li> <li>Ability to plan, organize, direct and control projects.</li> <li>Excellent written and verbal communication skills.</li> <li>Ability to lead and contribute to process improvement projects.</li> <li>Working knowledge of PC applications and/or mainframe required.</li> <li>Other related skills and/or abilities may be required to perform this job.</li> </ul> <p><strong>Department Requirements</strong>:</p> <ul> <li>3 years accounting experience, including financial statement / journal entry preparation.</li> <li>3 years budgeting / forecasting experience.</li> <li>3 years purchase order administration experience and use of accounts payable systems.</li> <li>Understanding of Generally Accepted Accounting Principles.</li> <li>Problem solving ability.</li> <li>Solid understanding and experience with MS Office Suite (Excel, Powerpoint and Outlook).</li> <li>Detail oriented.</li> <li>Experience preparing journal entries and account reconciliations.</li> <li>Good written and oral communication skills.</li> <li>Ability to review own work and make self-corrections.</li> <li>Ability to work in a large / complex organization.</li> </ul> <p><strong>Department Preferences:</strong></p> <ul> <li>Experience with PeopleSoft procurement software.</li> <li>Knowledge of health care and insurance industries.</li> <li>Managerial accounting experience, supporting multiple cost centers.</li> <li>Good organizational skills.</li> </ul>