Business System Analyst Senior

<p>With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.</p>

Southfield, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />Learn more about your options as an external candidate. <a href="" target="_blank" rel="noopener noreferrer">Click here</a> to view open positions.

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Competitive Total Compensation Package

Overview: Perform functions to include but not limited to business and systems analysis, application development and process improvement. Serve as a liaison between the business area and the IT organization when needed. Identify, document and communicate system and process changes necessary to improve system and operational performance measures. Possess an in-depth knowledge of line of business while contributing to the identification, analysis and recommendation of technical process improvement initiatives. Support highly complex business processes requiring design or integration of technical solutions that may cross multiple functions of the business. Design, create and implement technical solutions. Serve as a lead role.
Responsibilities: <p><span style="font-size: small;"><strong>Business Analysis</strong></span></p> <ul> <li> <div><span style="font-size: small;">Conduct data gathering and analysis to understand business strategy requirements. Provide direction for short and long-term planning sessions and provide direction to ensure understanding of business goals and direction.</span></div> </li> <li> <div><span style="font-size: small;">Evaluate ongoing department activity and propose new tools or technologies.</span></div> </li> </ul> <p><span style="font-size: small;"><strong>Application Development</strong></span></p> <ul> <li> <div><span style="font-size: small;">Assist in the business process redesign and documentation as needed for new technology.&nbsp;Assist in the application development process for multiple applications to ensure application software is delivered on time and within budget.&nbsp; Ensure all system development lifecycle processes and standards are followed.</span></div> </li> <li> <div><span style="font-size: small;">Design, code, test, debug, document, implement and maintain complex business applications. Provide ongoing maintenance of applications.</span></div> </li> <li> <div><span style="font-size: small;">Provide analytical support related to business applications, infrastructure and technology related activities.</span></div> </li> </ul> <p><span style="font-size: small;"><strong>Systems Analysis</strong></span></p> <ul> <li> <div><span style="font-size: small;"><span style="font-size: medium;">May serve as subject matter expert related to interface problem identification, triage and resolution of complex inquiries. Discuss users&rsquo; needs and determine vulnerabilities or areas of poor performance to boost productivity, efficiency and accuracy in our computer systems.&nbsp;Develop system solutions by preparing and evaluating alternative workflow solutions.&nbsp;</span></span></div> </li> <li> <div><span style="font-size: small;"><span style="font-size: medium;">Perform release management and end to end testing of system changes.</span></span></div> </li> <li> <div><span style="font-size: small;"><span style="font-size: medium;">Identify, investigate, resolve and escalate problems a needed.&nbsp; Gather data to support recommendations to address problems.&nbsp; Procure additional technical assistance to help in problem resolution.</span></span></div> </li> </ul> <p><span style="font-size: small;"><strong>Process Improvements</strong></span></p> <ul> <li> <div><span style="font-size: small;">Work as a team member or lead on medium or large process complex improvement initiatives supporting the business customer(s)/services(s).</span></div> </li> <li> <div><span style="font-size: small;">Analyze and evaluate business requirements and current processes and interfaces to identify gaps and areas of improvement.</span></div> </li> <li> <div><span style="font-size: small;">Develop process requirements and recommendations and communicate for the implementation of technical business solutions.</span></div> </li> </ul> <p><span style="font-size: small;"><strong>Other Duties and Responsibilities</strong></span></p> <ul> <li> <div><span style="font-size: small;">Design and develop reports and data delivery to accommodate changing business requirements.&nbsp;Investigate, resolve and escalate problems.&nbsp;</span></div> </li> <li> <div><span style="font-size: small;">Adhere to policies and procedures supporting audits to ensure compliance with regulatory requirements.</span></div> </li> <li> <div><span style="font-size: small;">T</span><span style="font-size: small;">rain and educate users on new and existing tools. Coach and transfer knowledge to less experienced team members.</span></div> </li> <li> <div><span style="font-size: small;">Other duties may be assigned.&nbsp;</span></div> </li> </ul>
Requirements: <ul> <li><span style="font-size: small;">Bachelor's degree in related field preferred.</span></li> <li><span style="font-size: small;">Five (5) years of relevant technical or business work experience required.</span></li> <li><span style="font-size: small;">Experience in managing cross functional teams or projects required.</span></li> <li><span style="font-size: small;">Advanced knowledge preferred in :</span> <ul> <li> <div><span style="font-size: small;">system development life cycle</span></div> </li> <li> <div><span style="font-size: small;">process design, re-engineering, and organization transformation, Six Sigma, CMMI or ITIL</span></div> </li> <li> <div><span style="font-size: small;">computer programming languages</span></div> </li> </ul> </li> <li><span style="font-family: Arial;"><span style="font-family: Arial; font-size: small;">Basic knowledge of business operations and systems requirement processes.</span></span></li> <li><span style="font-family: Arial;"><span style="font-family: Arial; font-size: small;">Strong technical, analytical, systems skills.</span></span></li> <li><span style="font-family: Arial;"><span style="font-family: Arial; font-size: small;">Display innovation in identifying, proposing, and overseeing the execution of business solutions.</span></span></li> <li><span style="font-family: Arial;"><span style="font-family: Arial; font-size: small;">Written and verbal communication skills interpersonal skills.</span></span></li> <li><span style="font-family: Arial;"><span style="font-family: Arial; font-size: small;">Ability to provide technical or business guidance to clients, both internal and external.</span></span></li> <li><span style="font-family: Arial;"><span style="font-family: Arial; font-size: small;">Ability to work independently, or within a team environment.</span></span></li> <li><span style="font-family: Arial;"><span style="font-family: Arial; font-size: small;">Other related skills and/or abilities may be required to perform this job.</span></span></li> </ul> <p><em><span style="font-size: small;">All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability</span>.</em></p>