IT Engineer Technical Lead

<p><strong>With more than 8,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust. Interested in joining us?</strong></p>

Detroit, MI

Blue Cross Blue Shield of Michigan

When you think of <a href="" target="_blank" rel="noopener noreferrer">Blue Cross Blue Shield of Michigan</a> for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.<br /><br />We offer:<br />Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyle<br />The largest network of doctors and hospitals in the state<br />Lower health care costs Higher quality health care<br />Award-winning diversity practices<br />Grants and programs that promote better health throughout Michigan<br /><strong><br />Mission:&nbsp;</strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><a href="" target="_blank" rel="noopener noreferrer"><strong>Click here</strong></a> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.<br /><br />Learn more about your options as an external candidate. <a href="" target="_blank" rel="noopener noreferrer">Click here</a> to view open positions.&nbsp;

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Competitive Total Compensation Package

Overview: <p><strong>Technology Specialist will possess hands-on experience with Mobile First, WebSphere Portal v7 and v8 WebSphere Application Server Version 8.x and 9.x and Sun One, IBM HTTP and Apache web servers. </strong>&nbsp;</p> <p><strong>Essential Corporate Duties and Responsibilities:</strong></p> <ul> <li>With general guidance and coaching participates in design, development and implementation of specific&nbsp;new and emerging technologies, platforms and services.&nbsp;</li> <li>Assists in the assessment of technical viability of new products and technologies.</li> <li>Upgrade and maintain middleware infrastructure in accordance with IT policies and procedures and&nbsp;Web Engineering standards&nbsp;</li> <li>Works with developers and infrastructure specialists to pilot and evaluate new technologies.</li> </ul>
Responsibilities: <p><strong>Design, build, test, implement, maintain, and optimize the network, telecommunications, desktop, and mobility system infrastructure and operations.&nbsp; Monitor and optimize the performance of operating systems and applications.&nbsp; Diagnose system failures and take corrective action.&nbsp; Use strong client service orientation to ensure all requests and problems are resolved.&nbsp; Coordinate and work on multiple cross-functional initiatives and projects as a technical lead or advisor.&nbsp; Develop/build highly complex systems that may have system-wide impact, integrate across the organization, and involve multiple technical environments and disciplines.</strong></p> <ul> <li>Participate in short- and long-term planning efforts with stakeholders and IT groups.&nbsp;</li> <li>Develop cost/time estimates.&nbsp;</li> <li>Identify and communicate how IT solutions can support the achievement of short- and long-range business goals.&nbsp;</li> <li>Develop the prioritization of requirements and match resources with requirements.</li> <li>Work with business analysts, Architecture, and stakeholders to understand business needs.&nbsp;</li> <li>Lead the evaluation of technical requirements for projects to determine the impact to the infrastructure.&nbsp;</li> <li>Determine systems specifications, input/output processes and working parameters for hardware/software compatibility.</li> <li>Assist in the business process redesign and documentation for new technology as needed.</li> <li>Lead, create, and collaborate with cross functional teams to develop design documents that can be implemented.&nbsp;</li> <li>Participate in technical design review of applicable projects.&nbsp;</li> <li>Develop custom integration solutions.</li> <li>Lead the design and implementation of security solutions.</li> <li>Ensure the integrity of host computers, multiple databases and secure data transfer.&nbsp;</li> <li>Direct efforts to demonstrate that information systems are compliant with appropriate corporate policies, industry standards, government regulations, and contractual requirements.&nbsp;</li> <li>Identify discrepancies resulting from security audits, develops plans for corrective actions and tracks actions to closure.</li> <li>Establish requirements, methods and procedures for routine maintenance.</li> <li>Lead or provide technical direction for the planning, designing, and execution of testing efforts.&nbsp;</li> <li>Ensure that tests evaluate all possible impacts on the current infrastructure or application.</li> <li>Coordinate and lead the deployment and review of new, modified or enhanced system components or services.&nbsp;</li> <li>Certify the functionality of components and services.</li> <li>Develop and maintain metrics around the system and institute a process for continuous improvement.&nbsp;</li> <li>Perform periodic reviews with users and vendors.&nbsp;</li> <li>Define and ensure continuous monitoring procedures are set according to the standard procedures and requirements.</li> <li>Coordinate problem resolution among a variety of functional areas and provide subject matter expertise support for diagnosing and resolving problem.&nbsp;</li> <li>Provide guidance to other team members.</li> <li>Lead the development of contingency plans including reliable backup and restore procedures.&nbsp;</li> <li>Identify business continuity/disaster recovery risks and mitigation plans.</li> <li>Support and establish systems environment standards.&nbsp;</li> <li>Ensure compliance with policies, procedures and standards.</li> <li>Work with vendors to resolve problems.&nbsp;</li> <li>Ensure that external parties are adhering to contract requirements.&nbsp;</li> <li>Evaluate vendor solutions to ensure compliance with requirements and cost-effectiveness.</li> <li>Develop SLAs for external relationships.</li> <li>Provide technical leadership, coaching and mentoring to team members.</li> <li>Develop reports and presentations for senior management, as needed.&nbsp;</li> <li>Provide performance feedback to managers, as needed.&nbsp;</li> <li>Recommend training programs targeting specific areas of improvement.</li> <li>Other duties may be assigned.</li> </ul> <p><strong>Departmental Duties and Responsibilities</strong></p> <ul> <li>Ensures that web and middleware infrastructure is installed, configured and maintained correctly.</li> <li>Configure, and deploy web and middleware components for environment based on organization's&nbsp;architectural needs and/or support of projects.</li> <li>Performs deployments of WAR, EAR, and batch in lower environments.</li> <li>Gather requirements, provide estimation, tracking and reporting progress to internal customers including&nbsp;but not limited to project/program managers, and web application development team.</li> <li>Review and approve deployments, implementation and upgrade per release and change management&nbsp;guidelines.</li> <li>Coordinate and track report on migrations to new technologies in support of infrastructure and server&nbsp;lifecycle.</li> <li>Conduct impact analysis of upgrades, outages, migrations, etc.</li> <li>Continuously improve and promote&nbsp;Web Engineering standards and procedures Investigates new developments and makes recommendations on additions or replacements.</li> <li>Relies on experience and judgment to plan and accomplish goals. Creativity required across areas of expertise.</li> <li>A high proficiency level in specific job related skills is required.</li> </ul>
Requirements: <p><strong>EDUCATION AND/OR EXPERIENCE </strong></p> <ul> <li>Bachelor's degree in relevant field preferred.</li> <li>7 years of relevant IT work experience required.</li> <li>5 Years Mobile First (Mobile Application Technologies)</li> <li>5 Years Portals 8+</li> <li>5 Years WebSphere Application Server V8.5.5/9</li> <li>Relevant certification is required.</li> <li>Demonstrate in-depth knowledge of broad range hardware and software products.<strong><u><br /></u></strong></li> </ul> <p><strong><u>Preferred Skills/Experience</u></strong></p> <ul> <li>Preferred Skills/Experience - CISSP or CISM.&nbsp;</li> </ul> <p><strong><u>OTHER SKILLS AND ABILITIES</u></strong></p> <ul> <li>Min 5 years of experience in Mobile E-Commerce (M-Commerce)</li> <li>Min 5 years of experience in&nbsp;Websphere and Web Server Technologies</li> <li>Min 5 years of experience in Websphere and Web Server Technologies</li> <li>Min 5 years experience implementing web based projects and infrastructure upgrades in a highly&nbsp;available 24x7 environment, across multiple platforms&nbsp;and technologies.&nbsp;</li> <li>Min 5 years experience working with non-technical stakeholders to satisfy requirements with high&nbsp;customers satisfaction</li> <li>Proven record of successful infrastructure upgrades and roll-outs.&nbsp;</li> <li>Familiar with standard concepts, practices, and procedures</li> <li>Min 5 years experience with implementing and improving processes</li> <li>Experience working in Solaris, RHEL, and AIX platform environments</li> <li>Preferred experience working with java technologies and web services, including programming and debugging</li> <li>Exceptional communication and presentation skills</li> <li>Knowledge of major products and services and product and service groups</li> <li>Ability to apply this knowledge appropriately to diverse situations.</li> <li>Ability to be flexible and adapt to changing environments</li> <li>Written and verbal communication skills and ability to work collaboratively with system users and other technical colleagues.</li> <li>Ability to work independently or within a team environment.</li> <li>Analytical thinking skills.</li> <li>Other related skills and/or abilities may be required to perform this job.</li> </ul>