Sales Force Training Manager - Instructional Design

<span id="requisitionDescriptionInterface.ID1535.row1" class="text" title=""><strong><span style="font-size: small;">Collaborates with senior leadership, Sales, and project team members on the design and implementation of sales force development interventions in order to streamline and maximize business and human performance. </span></strong></span>


Blue Cross Blue Shield of Michigan

When you think of Blue Cross Blue Shield of Michigan for health insurance, you can know you&rsquo;re getting much more. We're a company founded on a tradition of affordable, quality health care for everyone, improving the present and investing in the future.<br /><br />We offer:<br /> <ul> <li>Plans for employers and individuals that meet today&rsquo;s needs, budgets and lifestyles</li> <li>The largest network of doctors and hospitals in the state</li> <li>Lower health care costs</li> <li>Higher quality health care</li> <li>Award-winning diversity practices</li> <li>Grants and programs that promote better health throughout Michigan</li> </ul> <strong>Mission: </strong>We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health.<br /><br /><strong><a href=",45.htm" target="_blank">Click here</a></strong> to learn more about our commitment to our Social Mission, view company updates and reviews, and view our awards &amp; accolades.

keywords: teamwork,management,analysis,grow,technical,management,build,maintain,experience,degree,knowledge,performance,management,design,analysis,sales


Competitive Total Compensation Package

Overview: <ul> <li><span style="font-size: small;">Manage activities of the design team including but not limited to planning, problem solving, staff development training, performance assessment, selection, discipline and communication. </span></li> <li><span style="font-size: small;">Create a partnership with internal executive teams to develop competency models and design a technical sales training strategy to meet business objectives and a sales curriculum.</span></li> <li><span style="font-size: small;">Participate in corporate workgroups and committees to promote needs of Agents, Managing Agents and internal sales staff.</span></li> </ul>
Responsibilities: <ul> <li><span style="font-size: small;">Responsible for personal growth and development in Training and Development including current technology and consulting practices. </span></li> <li><span style="font-size: small;">Review vendor proposals, monitor quality of material, manage cost and assess effectiveness.</span></li> <li><span style="font-size: small;">Solve complex technical problems, develop and recommend new alternatives. </span></li> <li><span style="font-size: small;">Establish and maintain design standards and processes; ensure timely delivery of training programs.&nbsp; </span></li> <li><span style="font-size: small;">Create and manage design project plans using sound project management techniques.</span></li> <li><span style="font-size: small;">Build and manage key relationships with Sales, subject matter experts and other project team members.</span></li> <li><span style="font-size: small;">Identify and manage course and program updates and revisions.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></li> <li><span style="font-size: small;">Perform other related duties as required. </span></li> </ul>
Requirements: <ul> <li><span style="font-size: small;">Bachelor's Degree in Business Administration, Education/Instructional Design, Performance Management or related area required.&nbsp; Master's Degree in related field preferred.&nbsp; </span></li> <li><span style="font-size: small;">Five (5) to ten (10) years experience in training design or related area and experience in a leadership role. </span></li> <li><span style="font-size: small;">Five (5) years of significant sales force development experience required.</span></li> <li><span style="font-size: small;">Demonstrated experience with Captivate, Lectora, Microsoft Office and learning management systems.</span></li> <li><span style="font-size: small;">Experience with the ADDIE model, Kilpatrick&rsquo;s levels of evaluation and adult learning theories. </span></li> <li><span style="font-size: small;">Excellent analytical, organizational, problem resolution, verbal, listening and written communication skills.</span></li> <li><span style="font-size: small;">Ability to work effectively with sales (internal and external) in a team environment and communicate technical information.&nbsp; </span></li> <li><span style="font-size: small;">Thorough business knowledge including market opportunities, industry and competitive forces, organizational capabilities, financial management and sales force operational management. </span></li> <li><span style="font-size: small;">Deep understanding of human performance theories, tools and practices.</span></li> <li><span style="font-size: small;">Proven track record of delivering high quarterly business results.</span></li> <li><span style="font-size: small;">Proven ability to design instructor-led and self-paced training courses.</span></li> <li><span style="font-size: small;">Proven ability to manage complex training development and design projects.</span></li> <li><span style="font-size: small;">Other related skills and/or abilities may be required to perform this job.</span></li> </ul>