2018 Summer Intern - IBU Operations

<p><strong>With more than 8,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust. Interested in joining us?</strong></p>

Detroit, MI

Blue Cross Blue Shield of Michigan (Internships)

Our Mission: We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health. Our Customer Commitment: We aspire to be clear and simple, to help you make the right choices, to offer valuable coverage, and help you get quality health care for you and those you love. Our Commitment to our Social Mission: Increasing access to affordable health care Enhancing the quality of care patients receive Improving the health of Michigan&rsquo;s citizens and communities.&nbsp; <p><br />Our employees are eligible for several great perks:</p> <ul> <li>Comprehensive medical, dental and vision insurance</li> <li>401(k) with company match</li> <li>Annual bonuses</li> <li>Tuition assistance</li> <li>Paid parking</li> </ul> http://www.bcbsm.com

keywords: product management,ibu portfolio project work – crm and enrollment,third party playbook,ibu operations,leadership,environment,teamwork,management,communication,analysis,knowledge,education

Internship

Paid Internship

Overview: <br />Selected candidate will have the ability to work on all aspects of product management including project coordination, business requirements gathering, business readiness, testing and implementation; assist with maintenance of web based entity documentation; document business process flows and enrollment requirements.
Responsibilities: <ul> <li><strong>IBU Portfolio Project Work &ndash; CRM and Enrollment</strong></li> <ul> <li>Coordinate and participate in managing projects</li> <li>Contribute in project planning, documentation, testing and status tracking</li> <li>Write meeting agendas, minutes, reports, process flows and other correspondence</li> <li>Assist in development of training materials</li> <li>QA and proofread documents, create a defects log, and compare paper and online versions of the documents for consistency</li> </ul> <li><strong>Third Party Playbook</strong></li> <ul> <li>Work with IBU and IBU business partners to request Plan, Rate, Business Rules and other updates</li> <li>QA and proofread documents, create a defects log, and compare paper and online versions of the documents for consistency.</li> </ul> <li><strong>IBU Operations</strong></li> <ul> <li>Document business process flows</li> <li>Document changes to the GoHealth application to correspond with paper application.</li> <li>Manage enrollment mutual requirements document</li> </ul> </ul>
Requirements: <strong>Preferred Major(s):</strong><br /> <ul> <li>Business or Related</li> </ul> <strong>Preferred and Minimum Candidate Standing:</strong> <br /> <ul> <li>Undergraduate- Junior or Senior; Graduate Business Student</li> </ul> <strong>Desired GPA:</strong><br /> <ul> <li>3.0 or higher</li> </ul> <p><strong>Desired skills and competencies:</strong></p> <ul> <li>Working knowledge of Microsoft Word, Excel, Project, SharePoint and Visio</li> <li>Proven self-starter, works well independently and with a team</li> <li>Strong written and oral communication skills</li> <li>Great multi-tasking capabilities</li> <li>Successfully interact with peers and all levels of management</li> <li>Demonstrated leadership capabilities</li> <li>Developed analytical skills</li> <li>Ability to learn quickly in a fast paced environment</li> </ul> <p><strong>Preferred Work Experience:</strong></p> <ul> <li>Leadership skills demonstrated either in the work place or in a volunteer capacity within the college or community.&nbsp;</li> </ul>