2018 Summer Intern - Operational Readiness

<p>With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.</p>

Detroit, MI

Blue Cross Blue Shield of Michigan (Internships)

Our Mission: We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health. Our Customer Commitment: We aspire to be clear and simple, to help you make the right choices, to offer valuable coverage, and help you get quality health care for you and those you love. Our Commitment to our Social Mission: Increasing access to affordable health care Enhancing the quality of care patients receive Improving the health of Michigan&rsquo;s citizens and communities.&nbsp; <p><br />Our employees are eligible for several great perks:</p> <ul> <li>Comprehensive medical, dental and vision insurance</li> <li>401(k) with company match</li> <li>Annual bonuses</li> <li>Tuition assistance</li> <li>Paid parking</li> </ul> http://www.bcbsm.com

keywords: internship,compliance,support,skills,preferences

Full-time

Paid Internship

Overview: Students applying for this internship will experience first hand what goes into ensuring our business partners have the appropriate system access required to service our members and providers.&nbsp; My team works with four business partners, supporting system access request. Responsibilities will include completing Service Request, Blue Access Request, data gathering, and development of processes and process improvement plans. The potential candidate must be able to use statistical theories to analyze system issues related to new hire classes as well as calls to the Information Technology Helpdesk.
Responsibilities: Support ODLM with completing system access request for our business partners. Needs&nbsp;range from auditing compliance with the system access request process, to development of existing and new reports, to trending of issues, and developing recommendations for process improvements.
Requirements: <div> <ul> <li><span style="font-size: small;">Excel (including reports)</span></li> <li><span style="font-size: small;">Strong communications skills, both written and verbal communications</span></li> <li><span style="font-size: small;">Ability to analyze large pieces of data</span></li> </ul> </div> <div><span style="font-size: small;"><strong>Preferred:</strong></span></div> <div> <ul> <li><span style="font-size: small;">Proficient in current industry software applications such as Word, PowerPoint, SharePoint and Access</span></li> <li><span style="font-size: small;">Strict attention to details</span></li> <li><span style="font-size: small;">Ability to research and problem solve</span></li> <li><span style="font-size: small;">Ability to track, organize and collect large volumes of data</span></li> <li><span style="font-size: small;">Basic and advanced reporting development</span></li> </ul> </div>