2018 Summer Intern - Workforce Reporting

<p>With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.</p>

Detroit, MI

Blue Cross Blue Shield of Michigan (Internships)

Our Mission: We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health. Our Customer Commitment: We aspire to be clear and simple, to help you make the right choices, to offer valuable coverage, and help you get quality health care for you and those you love. Our Commitment to our Social Mission: Increasing access to affordable health care Enhancing the quality of care patients receive Improving the health of Michigan&rsquo;s citizens and communities.&nbsp; <p><br />Our employees are eligible for several great perks:</p> <ul> <li>Comprehensive medical, dental and vision insurance</li> <li>401(k) with company match</li> <li>Annual bonuses</li> <li>Tuition assistance</li> <li>Paid parking</li> </ul> http://www.bcbsm.com

keywords: internship,opportunity,teamwork,solutions,analysis,support,knowledge,preferences


Paid Internship

Overview: <p><span style="font-size: small;">Students will be responsible for providing administrative and technical support to Service Ops Workforce Reporting.&nbsp;</span><span style="font-size: small;">Students will be working in a fast paced environment. They will assist in process improvement projects, ad hoc data&nbsp;</span><span style="font-size: small;">requests and monitoring/running daily work efforts that need to occur so the Line Area leaders can manage their call&nbsp;</span><span style="font-size: small;">centers.</span></p> <p><span style="font-size: small;">This department has opportunities for various types of skills: analytical, programmer, project management and duties will&nbsp;</span><span style="font-size: small;">be assigned according to education, skills and future career aspirations.</span></p>
Responsibilities: <ul> <li><span style="font-size: small;">Compile and analyze data and produce routine and non-routine reports, presentations, communications and graphics.</span></li> <li><span style="font-size: small;">Triage work across cross functional teams and monitor the work to ensure it is completed within expected timeframes.</span></li> <li><span style="font-size: small;">Assist with the design, development, modification, testing, implementation and possible maintenance of assigned&nbsp;</span><span style="font-size: small;">systems.</span></li> <li><span style="font-size: small;">May be required to interface with other areas, both internal and external, to resolve problems.</span></li> <li><span style="font-size: small;">Complete special assignments as requested.</span></li> </ul>
Requirements: <ul> <li><span style="font-size: small;">Effective communication skills (oral and written)</span></li> <li><span style="font-size: small;">Highly motivated with exceptional follow-through skills</span></li> <li><span style="font-size: small;">Requirements gathering skills</span></li> <li><span style="font-size: small;">Analytical, organizational, and research skills</span></li> <li><span style="font-size: small;">Critical thinking / problem solving skills</span></li> <li><span style="font-size: small;">Creativity and reasoning skills</span></li> <li><span style="font-size: small;">Ability to contextualize abstract concept; derive/summarize key concepts from variety/multitude of written documents,&nbsp;</span><span style="font-size: small;">instructions, and diagrams</span></li> <li><span style="font-size: small;">Basic MS Project Suite</span>&nbsp;</li> </ul> <p><span style="font-size: small;"><strong>Preferred:</strong></span></p> <ul> <li><span style="font-size: small;">MS Access Experience</span></li> <li><span style="font-size: small;">SharePoint Experience</span></li> <li><span style="font-size: small;">SharePoint WorkFlow Experience</span></li> <li><span style="font-size: small;">IT experience</span></li> <li><span style="font-size: small;">SQL Server experience</span></li> </ul>