2018 Summer Intern - MA Servicing

<p>With more than 7,000 employees, we are the largest health insurance company in Michigan. We offer an exciting work environment with a diverse group of employees. Our goal is to make health insurance easier for our members. We want to transform the industry and become a resource that people can trust.</p>

Detroit, MI

Blue Cross Blue Shield of Michigan (Internships)

Our Mission: We commit to being our members&rsquo; trusted partner by providing affordable, innovative products that improve their care and health. Our Customer Commitment: We aspire to be clear and simple, to help you make the right choices, to offer valuable coverage, and help you get quality health care for you and those you love. Our Commitment to our Social Mission: Increasing access to affordable health care Enhancing the quality of care patients receive Improving the health of Michigan&rsquo;s citizens and communities.&nbsp; <p><br />Our employees are eligible for several great perks:</p> <ul> <li>Comprehensive medical, dental and vision insurance</li> <li>401(k) with company match</li> <li>Annual bonuses</li> <li>Tuition assistance</li> <li>Paid parking</li> </ul> http://www.bcbsm.com

keywords: support,talent acquisition,call center,support,experience,organization


Paid Internship

Overview: <p align="left">The intern will support the Medicare Advantage Customer Servicing areas. These areas include the call center, data analytics, strategy and the Grievance and Appeals area. They will support activities such as mail intake and review, data reporting, and data base tracking.</p> <p>Becky Harris is the hiring manager and will provide day-to-day direction and evaluate the intern's work.</p>
Responsibilities: <p align="left">Assignments &amp; Responsibilities</p> <p align="left">Assignments can vary depending on intern's skill set.</p> <ul> <li>Assist with maintaining mail data base and ensuring mail is processed as received</li> <li>Support analytics team with documentation and implementation of process improvements</li> <li>Support Grievance and Appeals area with mail intake and database tracking</li> <li>Assist with inventory tracking</li> <li>Assist with creation and pulling of daily data reports</li> </ul>
Requirements: <p align="left">Required:</p> <ul> <li>Experience with Excel</li> <li>Experience with Word</li> <li>Experience working with spreadsheets</li> </ul> <p align="left">Preferred:</p> <ul> <li>Ability to multi-task</li> <li>Experience with MS Access</li> <li>Experience compiling data</li> </ul>