Boomtown Bossier City

Boomtown Bossier City

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">BOOMTOWN BOSSIER CITY</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: summary,human resources,administration,assist,compliance,education,experience,skills,compliance,schedule

Regular Full-Time

Overview: Don’t just work. Work Happy. A career in gaming? At Boomtown Casino Hotel Bossier City, we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry. An individual could be successful if they possess the following.<br />
Responsibilities: <ul> <li>Provides assistance in all areas of HR, including employment, communication, team member events, and record retention.</li> <li>Maintains general office, front counter, lobby area, and TDR kiosks, ensuring that they are clean, orderly, and well-stocked.</li> <li>Greets all visitors to the HR office in a positive, upbeat manner while answering questions, assisting with application processes, answering phone calls, and administering selection assessments.</li> <li>Handles team member questions/requests and escalates issues as appropriate to ensure prompt resolution.</li> <li>Performs administrative duties, including maintaining employee records, data entry and research, preparing reports, ordering office supplies, managing team member/vendor badges, gaming licensing and renewals, etc.</li> <li>Assists in coordinating and facilitating Talent Audition and New Hire Orientation.</li> <li>Assists in developing and maintaining property communication, to include employee self-service portal, back-of-house hallways, maintaining updated required federal, state, and local posters.</li> <li>Maintains a professional, courteous, and friendly demeanor with all team members, applicants, and guests.</li> <li>Assists with design and execution of engagement, wellness, and retention events.</li> <li>Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.</li> <li>Responsible for ensuring the compliance with all local, state, and federal regulations within area of authority and reporting potential issues to management.</li> <li>Performs all other related and compatible duties as assigned.</li> <li>Maintains strict confidentiality in all company matters.</li> </ul>
Requirements: <ul> <li>Bachelor&rsquo;s degree from an accredited four-year college or university preferred.</li> <li>One to two years of experience in Human Resources or office setting preferred; minimum one (1) year of experience in a customer service position required.</li> <li>Must have excellent written and verbal communication skills; must be fluent and literate in English.</li> <li>Ability to maintain a high level of confidentiality and professionalism.</li> <li>Must have excellent customer service and interpersonal skills.</li> <li>Must be proficient in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).</li> <li>Ability to work collaboratively and communicate effectively with team members at all levels of the organization.</li> <li>Knowledge of relevant federal, state, and local laws, rules, regulations, codes, and/or statutes a plus.</li> <li>Must have excellent presentation, problem-solving, and organizational skills.</li> <li>Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment.</li> <li>Knowledge of HRiS systems and Applicant Tracking Systems a plus.</li> <li>Ability to research, analyze, comprehend, and act upon information as appropriate.</li> <li>Ability to perform effectively in a fast-paced environment.</li> <li>Must be able to work a flexible schedule, including nights, weekends, and holidays, as business needs dictate.</li> <li>Ability to work independently on a wide variety of special projects.</li> <li>- Ability to prepare clear and concise administrative reports.</li> </ul>