Security Officer

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Boomtown Casino Biloxi

Boomtown Casino Biloxi

<h3>COME JOIN THE FUN AT</h3> <span style="font-size: 40px;">BOOMTOWN CASINO BILOXI</span> <h5>A PENN ENTERTAINMENT PROPERTY</h5>

keywords: grow,teamwork,culture,security,safety,quality assurance,administration,create,control,maintenance,experience,training,analysis,certification,license,communication,knowledge,education

Regular Full-Time

Overview: We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.<br /> <br /> Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits&mdash;such as day-one medical coverage, 401(k) matching, and annual performance bonus&mdash;may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.<br /> <br /> Click<a href="https://www.pennentertainment.com/corp/careers/life-at-penn" target="_blank" rel="noopener noreferrer"> HERE </a>to discover how we empower team members to grow, thrive, and advance in their careers.<br />
Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES<br />The following and other duties may be assigned as necessary:<br /><ul><li>Provides security, safety and loss control by monitoring, observing, reporting and taking appropriate action</li><li>Provides superior service to our guests</li><li>Must seek out opportunities to be of service</li><li>Maintain highly visible patrols to insure a safe gaming experience</li><li>Responds appropriately to a wide variety of property, life or asset-threatening conditions with immediate assistance</li><li>Maintains the confidentiality of pertinent information</li><li>Observes safety hazards, violations of policies, procedures, rules or laws, and reports to shift management</li><li>Assure quality support to other departments so that they may serve guests more effectively</li><li>Promote the property promotions and events</li><li>Coordinates and communicates with other Security personnel or Boomtown staff to provide optimum security and customer service</li><li>Maintains accountability for assigned monies during fills, drops and escorts, and other assigned duties</li><li>Monitors and protects Boomtown and customer assets within his/her control, reporting theft and/or destruction promptly to appropriate personnel</li><li>Answers questions, offers assistance as required and generally functions as a departmental host for Boomtown's customers</li><li>Completes a wide variety of paperwork on a daily basis as needed by the department and by the company</li><li>Create fun and excitement with the customer</li></ul>
Requirements: QUALIFICATION REQUIREMENTS <br />To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.<br /><ul><li>High school diploma or equivalent preferred</li><li>Prior experience in casino security, security, or law enforcement preferred</li><li>Requires a clean driving record and a valid MS Driver's License</li><li>Certification in AED, CPR and First Aid preferred</li><li>Basic skills and understanding of computers preferred</li><li>Must be able to read, write, speak and understand English</li><li>Previous customer service experience</li><li>Able to handle stressful situations dealing with the general public</li><li>Ability to work in an environment, which may be noisy and/or have excessive cigarette smoke</li><li>Need tact when dealing with difficult customers</li><li>Run on level surfaces, as well as, up and down stairs</li><li>Ability to identify and quickly respond to potential problems and conflicts and defend self and others in combative situations</li><li>Ability to effectively and efficiently move around all work areas including walking and standing for long periods of time</li><li>Ability to multi task as required (security officers cover a wide variety of different posts and work with all departments) </li><li>Required to initiate positive interactions with guests and employees</li><li>Actively patrolling sections/floor looking for interaction opportunities, answering calls while still maintaining the ability to build relationships</li><li>The ability to operate company motor vehicles </li><li>Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces</li><li>Must complete Serv Safe alcohol training course.</li></ul>LANGUAGE SKILLS<br />Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.<br /> <br />REASONING ABILITY<br />Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.<br /> <br />CERTIFICATES, LICENSES, REGISTRATIONS<br />Employee must be able to qualify for licenses and permits required by federal, state and local regulations.<br /> <br />Must obtain a First Aid/AED certification. Must successfully complete C.A.R.E or TIPS training.<br /> <br />Must possess a valid driver’s license and have acceptable driving history as determined by Penn National Gaming’s auto insurance carrier.<br /> <br /> <br />PHYSICAL DEMANDS <br />The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br /> <br />While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.<br /> <br />The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.<br /> <br />WORK ENVIRONMENT<br />The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud.<br /> <br />Employee could be exposed to an environment containing unrestricted second hand tobacco smoke.<br /> <br />