Training Manager

<strong>At Brookfield Properties, the foundation of our continued success is our people. Our talented associates build rewarding and challenging careers within our industry-leading real estate services business. We focus on long-term development of our people through our "promote from within" philosophy and have maintained an entrepreneurial, innovative approach to our business &ndash; keeping us nimble and setting us apart as a landlord partner of choice.</strong>

Cleveland, OH

Brookfield Properties

<strong>Build a better world, together.&nbsp;<br /><br /></strong>With a time horizon that is both short-term and long-term, next week and next decade, we view our employees, residents, and communities as long-term partners in building a better, stronger, and more beautiful future for all of us.&nbsp;<br /><br /> <p class="p1">For all open positions and to read an IMPORTANT PHISHING and FRAUDULENT WEBSITE WARNING, <a href="https://careers-brookfieldproperties.icims.com/jobs/intro?mobile=false&amp;width=931&amp;height=500&amp;bga=true&amp;needsRedirect=false&amp;jan1offset=-300&amp;jun1offset=-240" target="_blank" title="Brookfield Properties" rel="noopener noreferrer">click here</a>.<span class="Apple-converted-space">&nbsp;</span></p> https://www.brookfieldproperties.com/

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Full Time

Overview: <p><strong>At Brookfield Properties, our success starts with our people. People like you.<br /></strong><br />We develop, operate, and manage more than 650 properties and 325 million square feet of real estate across the globe. It&rsquo;s a feat that wouldn&rsquo;t be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don&rsquo;t simply meet the needs of our tenants, residents, and communities &mdash; but exceed them, every day.</p> <p>We know that a &ldquo;one-size-fits-all&rdquo; approach doesn&rsquo;t work when it comes to residential living. That&rsquo;s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.</p> <p>If you&rsquo;re ready to be a part of our team, we encourage you to apply.</p> <p>We are searching for a talented&nbsp;<strong>Training Manager</strong>&nbsp;to be based out of&nbsp;<strong>Key Tower in downtown Cleveland, OH.</strong></p> <p>&nbsp;</p> <p><strong>Overview:&nbsp;</strong></p> <p>At Brookfield Properties Multifamily the learning organization is front and center of the employee experience and embedded directly with operations. The team is tasked to help transform Brookfield Properties into a best in class apartment home operator. &nbsp;This role will be responsible for managing the day to day support operations of the learning team. The position will work collaboratively with a wide range of team members in assessing and delivering key programs, processes and services for which their team is responsible.</p> <p><strong>Successful candidates will:</strong></p> <ul> <li>Bring energy and enthusiasm to everything they do.</li> <li>Know how to lead from the front.&nbsp;</li> <li>Be detail orientated, a strong self-starter and creative.</li> <li>Have experience in Learning Management Systems and Instructional Design.</li> <li>Be comfortable managing a small team.</li> <li>Be a project manager pro.</li> </ul>
Responsibilities: Here is what you will be doing: Training Operations Management (50%)<ul><li>Own and manage the training operations and delivery side of the team, including instructional design, training coordination, communications, project management and LMS administration. </li><li> Own the strategy and execution of compliance training.</li><li>Responsible for all things related to our LMS</li><li>Manage other key vendor relationships which may include contract negotiations, bill payment, technical setup, support and more. </li><li>Own the development and maintenance of a training catalog and calendar.</li><li> Review and manage the department budget.</li></ul> Supporting the team (20%)<ul><li>Own and support project management for their team as well as the broader Learning team. </li><li> Ability to lead and influence others in the development, planning and execution of key programs or initiatives.</li><li>Expertly manage, coach, and develop their team.</li><li>Deliver role model facilitation when needed. </li></ul>Instructional Design (20%)<ul><li>Apply learning theory/models, leverage or benchmark best practices/trends, and maintain knowledge of cutting-edge approaches in order to deliver contemporary performance-based learning solutions that drive measurable, lasting impact.</li><li>Manage and partner with the Instructional Designer to deliver high quality learning solutions. </li><li>Support the maintenance of training materials and associated processes.</li><li>Participates as a project team member in the development and implementation of department initiatives.</li></ul>Curate a learning culture (10%)<ul><li>Uses data to demonstrate value and impact of initiatives and solutions. </li><li> Effectively partners with stakeholders to develop solutions that meet their needs.</li><li> Builds an annual training plan.</li><li>Makes recommendations on revising learning programs and delivery techniques.</li><li>Evaluates course content accuracy, appropriateness, attendee engagement, and alignment with learning objectives and business needs. </li></ul>Must be comfortable with the following in order to be successful:<li>Change and switching gears quickly.</li><li>Confidence in decision making rather than being told what to do.</li><li>Manage many different projects at one time that vary in scope, size and complexity.</li>
Requirements: <ul> <li>Undergraduate degree or equivalent is required. Advanced degree is preferred.</li> <li>2 to 4 years of related work experience.</li> <li>Experience working with a wide variety of training materials and modalities.</li> <li>Familiarity with ADDIE or similar instructional design processes is required.</li> <li>Excellent communication and interpersonal skills</li> <li>Highly organized with the ability to prioritize in a fast-moving environment.</li> <li>Comfortable with long periods of standing and talking</li> <li>Has experience designing learning materials individually and as part of a team.</li> <li>LMS administration experience required. &nbsp;</li> <li>Experience managing other learning professionals is strongly preferred.</li> <li>Experience working with and managing vendors is strongly preferred.</li> <li>Expert with PowerPoint and Word</li> <li>Proficient with other standard office tools such as Outlook, Excel and the Internet</li> <li>Familiarity with eLearning development tools such as Articulate or Captivate is strongly preferred.</li> <li>Willing to travel up to 10%.</li> </ul>