General Manager

<strong>At Brookfield Properties, the foundation of our continued success is our people. Our talented associates build rewarding and challenging careers within our industry-leading real estate services business. We focus on long-term development of our people through our "promote from within" philosophy and have maintained an entrepreneurial, innovative approach to our business &ndash; keeping us nimble and setting us apart as a landlord partner of choice.</strong>

Bronx, NY

Brookfield Properties

<strong>Build a better world, together.&nbsp;<br /><br /></strong>With a time horizon that is both short-term and long-term, next week and next decade, we view our employees, residents, and communities as long-term partners in building a better, stronger, and more beautiful future for all of us.&nbsp;<br /><br /> <p class="p1">For all open positions and to read an IMPORTANT PHISHING and FRAUDULENT WEBSITE WARNING, <a href="https://careers-brookfieldproperties.icims.com/jobs/intro?mobile=false&amp;width=931&amp;height=500&amp;bga=true&amp;needsRedirect=false&amp;jan1offset=-300&amp;jun1offset=-240" target="_blank" title="Brookfield Properties" rel="noopener noreferrer">click here</a>.<span class="Apple-converted-space">&nbsp;</span></p> https://www.brookfieldproperties.com/

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Full Time

Overview: <p><strong>At Brookfield Properties, our success starts with our people. People like you.<br /></strong><br />We develop, operate, and manage more than 650 properties and 325 million square feet of real estate across the globe. It&rsquo;s a feat that wouldn&rsquo;t be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don&rsquo;t simply meet the needs of our tenants, residents, and communities &mdash; but exceed them, every day.</p> <p>We know that a &ldquo;one-size-fits-all&rdquo; approach doesn&rsquo;t work when it comes to residential living. That&rsquo;s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.</p> <p>If you&rsquo;re ready to be a part of our team, we encourage you to apply.</p> <p>We are searching for a talented&nbsp;<strong>General Manager&nbsp;</strong>to be based out of our new property,&nbsp;<strong>Third at</strong>&nbsp;<strong>Bankside in the Bronx.&nbsp;</strong>Third at Bankside is three towers ranging in height from 17 to 25 stories, totaling 425 units, with 70% market and 30% affordable. Leasing is expected to commence in Q4 2021, and first move-ins late Q4 2021 or early Q1 2022. Lincoln at Bankside is slated for Q4 of 2022, and in total the properties will have 7 buildings and 1346 units!</p> <p><strong>Overview:</strong></p> <p>The General Manager supervises and coordinates the daily operations of a high complexity apartment community, multiple apartment communities (large number of units), and/or mixed use community (i.e. retail, parking, office) including, but not limited to, the general administration, leasing and occupancy, maintenance of the property and management of all property associates.</p> <p>The GM is responsible for maintaining the physical assets and the performance of the property, to achieve the highest possible net operating income, without compromising the quality of the property&rsquo;s appearance or level of service. Will monitors regulatory compliance and company policies and procedures related to property management and ensures that all associates are familiar with and understand them.</p>
Responsibilities: <ul><li>Establishes and coordinates a communication system involving transactions and activities between property associates and the Corporate Office. Completes performance evaluations on supervised associates. Ensures the highest level of performance and professionalism of supervised associates. Responds to emergency situations, contacting appropriate Regional Managers or agencies as necessary. </li><li>Supports and ensures timely input, proper use and full utilization of on-site PC-based property management and time-keeping software systems including assistance in training of new associates and ongoing training of property associates. Prepares purchase orders and approves expenditures within specified budgetary guidelines. Reviews, understands, analyzes and makes recommendations for vendor contracts to Regional Manager. Assists with the preparation of the annual operating budget for the property as well as projections. Reviews monthly operating results with Regional Manager and assists with the preparation of written variance reports.</li><li>Assists with the development and implementation of a marketing plan for the property based on a careful and factual analysis of competitive properties. Responsible for coordinating the advertising and promotional needs of the property to maximize marketing plans and on all major marketing issues with the Marketing Department. Ensures that the property complies with affirmative marketing procedures and goals. </li><li>Approves all applicants for residency, including eligibility for affordable housing programs (if applicable), approves all leasing documents and ensures that all application fees, deposits, and move-in monies are collected. Collects rent from residents, verifies amounts paid, accounts for discrepancies, deposits rent daily, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating collection and/or eviction procedures as necessary. </li><li>Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals. Approves all applicants for residency, including eligibility for affordable housing programs (if applicable), approves all leasing documents and ensures that all application fees, deposits, and move-in monies are collected. Collects rent from residents, verifies amounts paid, accounts for discrepancies, deposits rent daily, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating collection and/or eviction procedures as necessary.</li><li>Conducts move-out inspections of apartments, charges residents for applicable damages or unpaid fees, prepares and approves related move-out documents, sends verifying documentation to Corporate Office and maintains on-site records. Conducts move-in inspections to determine market readiness and implements housing quality standards. Performs interim unit inspections annually or as directed. </li><li>Maintains a working knowledge of all maintenance programs and capital improvement projects to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions and responses to resident service requests. Ensures compliance with housing quality standards. Coordinates with Engineering Department on all major maintenance issues. </li></ul>
Requirements: <ul><li>This position requires an Undergraduate Degree in Property Management or Associate Degree in 2 year General Studies.</li><li>Required:High school diploma / GED in General Studies.</li><li>5-7 years of required Supervisory and Property Management experience.</li><li>5-7 years of preferred experience Multi-site Management.</li><li>Preferred certifications for this position include: Accredited Residential Manager (ARM), Certified Property Manager (CPM), Certified Property Manager (IREM), or Certified Property Manager (CAM). </li><li>Required skills for this position include: fair housing laws, affordable housing programs at select properties, and Microsoft Office Suite.</li><li>Preferred skills for this position include: One-Site, LRO, leadership/supervisory skills, and landlord/tenant knowledge.</li><li>This position requires up to 10% travel.</li></ul>