Field Trainer- Systems Focused

<strong>At Brookfield Properties, the foundation of our continued success is our people. Our talented associates build rewarding and challenging careers within our industry-leading real estate services business. We focus on long-term development of our people through our "promote from within" philosophy and have maintained an entrepreneurial, innovative approach to our business &ndash; keeping us nimble and setting us apart as a landlord partner of choice.</strong>

Cleveland, OH

Brookfield Properties

<div><strong>Our multifamily group is successful because our talented associates share a singular goal of ensuring our properties operate and innovate at the highest level for our residents, stakeholders and communities. &nbsp;</strong><br /><br /></div> <div><strong>We hire visionary, entrepreneurial talent &ndash; from real estate backgrounds and beyond &ndash; who will challenge the status quo to continuously improve our business. If you are ready to build a rewarding, exciting career, we want to hear from you.</strong><br /><br /></div> <div><strong><a href="" target="_blank" rel="noopener noreferrer">Click here</a> to review all open positions&nbsp;and refer a friend</strong></div>

keywords: join us,teamwork,the role,training,management,maintain records,provide,build,teamwork,deliver,support,education,administration,technology,communication

Full Time

Overview: At Brookfield Properties, the foundation of our success is firmly rooted in our people. Our company is comprised of experts across a range of specialties who share a goal of ensuring our properties are continuously evolving to meet the needs of our communities and stakeholders. To meet this goal, we hire visionary, entrepreneurial talent who help us innovate and enhance our business. We build collaborative teams who value integrity, creativity and diversity. <br /><br />Our teams operate an iconic portfolio of irreplaceable properties within the world&rsquo;s most dynamic markets. As one of the largest real estate services companies, we provide management and development expertise exclusively for properties owned by Brookfield Asset Management. We take pride in the fact that our multifamily communities are places our residents are proud to call home. Our customer-focused associates set us apart from our competition - managing every aspect of our communities to ensure the highest level of service, value and convenience for residents. <br /><br />We are searching for a talented Field Trainer to be based out of our downtown Cleveland office in Key Tower. <br /><br />The field trainer will become an expert in property field operations ranging from systems, to sales to leadership training. They will be responsible for facilitating training in person (either individually or in front of many) or virtually. <br /><br />Successful Candidates will:<br /><br />Bring energy and enthusiasm to everything they do. Have a knack for balancing training execution with personal style and flair. Be just as comfortable delivering materials developed by others as they would their own.Have experience in systems training<br />
Responsibilities: Training Delivery <ul> <li>Performs training administration duties including course scheduling, registration/tracking, preparation of training facilities, and other related tasks to make each course successful. Deliver a wide variety of materials in a wide of a variety of modalities.</li> <li>Some example courses could be: <br /> <ul> <li>CRM Applications</li> <li>Property Management Software</li> <li>HRIS Software</li> <li>Sales and Service</li> </ul> </li> <li>Conduct training follow up such as participant surveys as necessary.&nbsp;</li> <li>Manage all classrooms logistics as necessary.</li> </ul> Training Department Administration <ul> <li>Support various LMS administration functions as assigned.</li> <li>Maintain records of training history as appropriate.</li> </ul> New Acquisition and New Build Support <ul> <li>Be a key contributor to the project team working on acquisitions and new build opening support.</li> <li>Provide necessary logistical, planning, strategic, delivery and administrative support for acquisitions and new builds.</li> </ul> Training Development <ul> <li>Partner with the Instructional Designer and various stakeholders to develop materials and resources for training.</li> <li>Support the maintenance of training materials and associated processes.</li> <li>Participates as a project team member in the implementation and execution of department initiatives.</li> </ul>
Requirements: QUALIFICATIONS<br /> <ul> <li>Education: Undergraduate degree or equivalent combination of experience and training.</li> <li>Work: 2 to 5 years of related work experience. While multifamily work history is certainly appreciated experience with Retail, Hospitality or Consumer Banking or similar consumer-based sectors would be welcomed as well.</li> <li>Experience working with a wide variety of training materials and modalities.</li> <li>Experience working remotely and on the road.</li> <li>Excellent communication and interpersonal skills</li> <li>Effective Public Speaker</li> <li>Highly Organized with the ability to prioritize in a fast-moving environment.</li> <li>Comfortable with long periods of standing and talking</li> <li>Has experience designing training materials individually and as part of team.</li> <li>LMS Administration experience strongly preferred.</li> <li>Expert in the use of virtual meeting rooms for training strongly preferred</li> <li>Experience using screen capture tools such as Camtasia strongly preferred</li> <li>Experience maintaining and owning systems training materials and programs preferred.</li> <li>Expert with PowerPoint and Word</li> <li>Proficient with other standard office software such as Outlook, Excel and the Internet.</li> </ul>