Lead Installation Technician - (Audio Visual) - Washington DC Metro area

<strong>Cenero employees are truly empowered to innovate at every level, in every function. We hire high-energy activators, that aren't afraid to leverage their passion and expertise. And we're agile, which means you can make a difference with your career, while learning, growing, and having fun!</strong>

Middle River, MD

Cenero

<p><strong>Our employees are an integral part of what makes Cenero successful.</strong></p> <p><strong>We invest in our employees, providing opportunities for growth and development, and encourage teammates to innovate and leverage their passion and expertise to make a difference.</strong></p> https://cenero.com/

keywords: position summary,technical,mechanical,support,quality assurance,education & experience,certification,communication,skills

Full-Time

Overview: <p>Cenero employees are truly empowered to innovate at every level, in every function. We hire high energy activators, that aren't afraid to leverage their passion and expertise. And we're agile, which means you can make a difference with your career, while learning, growing and having fun!</p> A Lead Installation Technician is responsible for basic and advanced technical and mechanical production of Cenero&rsquo;s audiovisual and video conferencing integration projects. They actively participate in mechanical and technical products and processes to ensure a great client experience delivered with the highest quality possible. They follow Cenero's core values and PROQUALAS processes.
Responsibilities: <p><strong>Technical Production:<br /><br /></strong></p> <ul> <li>Provide technical installation and Guidance for Cenero&rsquo;s basic and advanced integration projects.</li> <li>Exhibit high-level experience and ability on technical processes, hardware, and software.</li> <li>Provide technical understanding and guidance for basic and advanced signal flow.</li> <li>Set up, configure and test signal flow systems.</li> <li>Calibrate &amp; tune audio and video levels and signals per performance standards.</li> <li>Diagnose and correct signal flow issues with standard troubleshooting methods.</li> </ul> <p><strong><br />Mechanical Production:<br /><br /></strong></p> <ul> <li>Provide mechanical installation and guidance on Cenero&rsquo;s basic and advanced integration projects.</li> <li>Understand a high level of experience and ability on mechanical processes, materials, and tools. Utilize mechanical installation standards to ensure the hardware is installed safely and as specified in the design.</li> <li>Use proper methods to carefully load/unload, pack and secure materials in transit for installations.</li> </ul> <strong><br />Production Support:<br /></strong><br /> <ul> <li>Utilize room check process and dry run/prep process to ensure the job is completed as designed.</li> <li>Maintain a clean and orderly work environment at all times.</li> <li>Participate in lesson learned discussions and PROQUALAS improvement process.</li> <li>Provide daily updates by reporting to the Production Manager and Project Managers.<br /><br /></li> </ul> <p><strong>Engineering &amp; Sales Support:<br /><br /></strong></p> <ul> <li>Utilize and maintain proper PPE protocol at all times.</li> <li>Understand and execute document control process training for field mark-ups.<br /><br /><br /></li> </ul> <p><strong>Other areas of responsibilities:<br /><br /></strong></p> <ul> <li>Maintain client interaction, assessment of site conditions, and training protocols.</li> <li>Ensure safety training is current.<br /><br /><br /></li> </ul> <p><strong>SUPERVISORY RESPONSIBILITIES</strong></p> <p>Coordinate required activities with subcontractors and Cenero personnel through the required management chain.</p>
Requirements: <p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p>&nbsp;</p> <p><strong>EDUCATION and/or EXPERIENCE<br /><br /></strong></p> <ul> <li>High school, trade school, or college education and/or related experience and/or training; or equivalent combination of education and experience.&nbsp;</li> <li>Advanced knowledge and hands-on experience with AV equipment.</li> <li>Advanced knowledge of VTC, ATC, networking software, and hardware.</li> <li>Advanced knowledge of TCP/IP networking, switches, routers, firewalls are preferred.</li> <li>Advanced working knowledge of computers (Windows-based) and software.</li> <li>Basic customer service experience.</li> <li>Maintain a positive attitude, strong work ethic, and embrace a team-centric environment.<br /><br /><br /></li> </ul> <p><strong>LANGUAGE SKILLS</strong></p> <p>Ability to read, analyze, and interpret complex documents including product specifications, wiring diagrams, and architectural drawings. Ability to respond effectively to sensitive customer inquiries or complaints. Strong interpersonal and communication skills are required.&nbsp;<br /><br /></p> <p><strong>MATHEMATICAL SKILLS</strong></p> <p>Ability to comprehend and apply principles of modern algebra and equations.<br /><br /></p> <p><strong>CERTIFICATES, LICENSES, REGISTRATIONS:<br /><br /></strong></p> <ul> <li>Valid driver&rsquo;s license with minimum 3-year clean driving record.</li> <li>Infocomm CTS certification (3 years from employment start).</li> <li>Crestron DMC-E required (must obtain within 2 years of employment).</li> <li>Additional applicable industry certifications and training are required.</li> <li>Additional applicable manufacturer certifications and training is required.</li> <li>Maintain and/or acquire OSHA 10 Hr construction within 3 months from employment start.</li> <li>Preferred: AVIXA CTS.</li> </ul> <p>&nbsp;</p> <p><strong>PHYSICAL DEMANDS:</strong></p> <p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p>While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to operate a computer and telephone keyboard, and talk or hear. The employee is often required to stand, walk, and reach with hands and arms. Must be able to lift 75 pounds regularly. Must be comfortable and capable of overhead work while on ladders, lifts, and scaffolding.&nbsp;</p> <p>&nbsp;</p> <p><strong>WORK ENVIRONMENT:</strong></p> <p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasional travel to remote sites (&gt;2hrs from a Cenero office) is necessary.&nbsp;</p> <p>90% at client sites/10% at office. Environment range from construction sites to professional offices, server rooms, and Network Operation Centers.<br /><br /><br /></p> <p><em>Cenero provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</em></p>